Sanjay Khairmode | Page 42

My family and I walked in, and met a gentleman named Sanjay Khairmode. Sanjay was polite and informative, giving a great presentation. He informed me well about all Lexus cars, and how buying a Lexus is Sanjay Khairmode. Sanjay was polite and informative, giving a great presentation. He informed me well about all Lexus cars, and how buying a Lexus is a great experience. I went to visit BMW and Mercedes also, but the service there was not even as close to what Sanjay had provided at Herb Chambers Lexus. I called Sanjay, on his day off, and he was caring enough to meet me at the dealership to show me more cars, and explain a few more aspects on leasing a Lexus GS 350. I ended up leasing a GS 350, and am proud of my decision.The overall experience was A+, and I will recommend all of my friends and family to go see Sanjay at Herb Chambers for the best car buying experience. More

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The first person I worked with was Sanjay. I felt as though he made certain assumptions about whether or not I had done any research before coming to the dealership. I asked him how much he would offer though he made certain assumptions about whether or not I had done any research before coming to the dealership. I asked him how much he would offer me for a trade in on my 2003 Lexus. His initial offer was $2k below the book value. When I asked he said the offer was book value. He was pleasant enough but I didn't like feeling as though he thought i knew nothing about the value of cars. I chose to leave without explaining why ... Even though I really loved the 2013 ES350 that I looked at that day. My car was being serviced and I am sure it was not by chance that loaner car turned out to be the vehicle that I viewed on the lot. A few days later I called to speak with a sales manager because I clearly did not want to close a deal with some one (Sanjay) who was so obvious about his assumptions about me and asked it I could come in a talk with her about the car I had seen and driven. Although she never explained why she couldn't or didn't close the sale with me, she introduced me to Bill who was absolutely great. He was very patient, took time to make sure that all of mt questions were answered and never pressured me or hurried me along. Actually, he didn't come across as a typical salesperson who just wants to close a deal. When I called on the day I was to pick up the car I purchased and told Bill I didn't have anyone who who come there with me to drive my old car back home, he offered to come pick me up. As someone who has worked in the financial services industry for over 37 years, I call that extraordinary customer service! Bill could have easily just told not to worry, the car will be ready whenever I was able to get there. I would definitely recommend Bill to friends and family. This is my 4th Lexus purchase and I rave to friends and family about your service department - I have never had a bad experience. It is great to have good sales people but it is even greater to have a good service team to work with after the sales have been closed. I continue to be a very satisfied customer with this dealership! More

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Purchased a certified pre-owned Lexus RX-350 with low miles. My entire experience was excellent. Everyone at the dealership was courteous, helpful and eager. The dealership itself is amazing, especially miles. My entire experience was excellent. Everyone at the dealership was courteous, helpful and eager. The dealership itself is amazing, especially the waiting area when getting a vehicle serviced. I didn't believe it was possible to have such a positive experience at a car dealership. Highly recommended. More

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The lease on my IS250 was ending and I needed a replacement. Cost was a concern. I worked with Sanjay and explained my situation. He listened and went to work for me. He went ortable experience.to replacement. Cost was a concern. I worked with Sanjay and explained my situation. He listened and went to work for me. He went ortable experience.to work for me and I purchased a certified an ES350. Beautiful car and affordable for me. Sanjay made this an enjoyable and comfortable experience. When I picked up the car, I was impressed with his knowledge of all the options.Even set up blutooth for me.I wouldn't hesitate to recommend Herb Chambers Lexus and Sanjay to anyone. More

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My husband and I were "just looking" and thinking of trading in our old ES300 Lexus for a new RX350. Our sales representative was Sanjay Khairmode. He did an excellent job in explaining th thinking of trading in our old ES300 Lexus for a new RX350. Our sales representative was Sanjay Khairmode. He did an excellent job in explaining the RX350 to us. A couple of hours later we walked out of Herb Chambers with key in hand for a new RX350 after trading in our old car. Sanjay was knowledgeable and answered all our questions in a professional way and there was no pressure to buy.With Sanjays help we were able to purchase a new car that day. Thank you Sanjay for your help. More

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Sanjay is fabulous. He is Knowledgable, friendly and easy to work with. I'd recommend him highly. Clayton was also excellent on the financial piece of the deal. We are very happy with the experience. easy to work with. I'd recommend him highly. Clayton was also excellent on the financial piece of the deal. We are very happy with the experience. More

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My wife and I recently purchased a new Lexus GS350 AWD at Herb Chambers in Sharon. Our sales representative was Sajay Khairmode, he was very professional, knowledgeable and helpful with our purchase. There w Herb Chambers in Sharon. Our sales representative was Sajay Khairmode, he was very professional, knowledgeable and helpful with our purchase. There was no pressure to buy and the price was fair. At pick up Sanjay and Nick Pacheco answered all our questions. We will recommend Sanjay to our friends and family. More

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I have been through a few Lexus vehicles. I continue returning to this dealership because of the great service and value they continue to provide to their clients. My most recent visit involved the sale returning to this dealership because of the great service and value they continue to provide to their clients. My most recent visit involved the sales expertise of Sanjay Khairmode and Ming 'Sam' Li, purchasing a 2014 Lexus IS 250 AWD. I was comfortable with the price of the car and had a very pleasant experience while at the dealership. Sanjay continued to follow up with me in the days after the car was purchased (I was able to drive it away that day!) to make sure everything was running smoothly and if I had any questions. I had a few concerns about the condition of the interior of the car that I hadn't noticed before I drove it away (oil finger prints on the side wall of the interior), but once mentioned to Sanjay, he was all over it and ready to get that rectified, no questions asked. Just another example of how considerate everyone at this dealership is of their clients. Overall I don't think I could ever leave the Lexus brand and part of that is because of the great service I receive at Herb Chambers Lexus. More

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This is our second time buying a new car from Herb Chambers. And the reason we bought a second car there is because of the great service we've received over the last three years. So when Sanjay app Chambers. And the reason we bought a second car there is because of the great service we've received over the last three years. So when Sanjay approached us with the thought of trading in our 2011 450RXL for a newer model, we were quite happy with the numbers he and the finance manager were able to offer us for the trade in. There was a good selection of 2013 hybrids on the lot we were interested in. And the rest is history. Sanjay made the purchasing process rather easy and uncomplicated. More

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I had a great experience dealing with Sanjay Khairmode from Herb Chambers Lexus of Sharon, he was extremely friendly and made my girlfriend and I feel right at home. The vehicle I had been looking at (use from Herb Chambers Lexus of Sharon, he was extremely friendly and made my girlfriend and I feel right at home. The vehicle I had been looking at (used) had just been traded in, and it had a scratch on the front bumper and the rims were badly damaged, Sanjay assured me that they would be fixed properly and the car would be showroom ready at the time of pick up. Herb chambers even supplied me with a loaner car while my vehicle was being repaired for final sale. I had my doubts about the repairs, but when I arrived to pick up the car it looked amazing! He kept his word, and the dealership did a great job with the repairs, you couldn't even tell they were ever damaged. The car looked like it just came from the factory, I will definitely be reaching out to him again when the time comes for a new car. Thanks again Sanjay! More

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