Sandy Monson | Page 27

Regular service We had a great experience scheduling and getting the work done. Sandy had arranged for a loaner vehicle, which made it very convenient. Work was compl We had a great experience scheduling and getting the work done. Sandy had arranged for a loaner vehicle, which made it very convenient. Work was completed on time as promised. Thank you More

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Service As always excellent and timely service. Sandy goes above and beyond to assure that my needs are met I wouldn’t consider taking my car to another deale As always excellent and timely service. Sandy goes above and beyond to assure that my needs are met I wouldn’t consider taking my car to another dealership. More

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Everything ok except i wasn’t given a loaner car no loaner car, my car was in the dealership from Friday to Tuesday and no loaner car provided to me but over all good service no loaner car, my car was in the dealership from Friday to Tuesday and no loaner car provided to me but over all good service More

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Recall part fir 2009 x3. Had issue with electronic back window. But was fixed to satisfaction. Service rep Sandy and service manager very professional part fir 2009 x3. Had issue with electronic back window. But was fixed to satisfaction. Service rep Sandy and service manager very professional Overall good job More

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Excellent service When u come to sevice ur car At BMW they greet u very professional and do a excellent job I highly recommend owning a BMW ...the BEST all around When u come to sevice ur car At BMW they greet u very professional and do a excellent job I highly recommend owning a BMW ...the BEST all around sevice and the ultimate driving machine More

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Service department Sandy and Stan did a great job and gave Excellent customer service. I have been bringing my 328i here for over 5 years and would recommend Palm Spring Sandy and Stan did a great job and gave Excellent customer service. I have been bringing my 328i here for over 5 years and would recommend Palm Springs bmw. More

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Sandy gave me excellent service. Thank you Very good service.. She was the only one who understood that I did not feel comfortable driving the car over 125 miles with the check engine light on. Very good service.. She was the only one who understood that I did not feel comfortable driving the car over 125 miles with the check engine light on. The 2 men I spoke with just brushed me off like don’t worry about it little lady. Very poor customer service from those guys. More

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Great service! Service staff is outstanding! Sandy was professional, empathetic, very nice! All of the staff were very personable! Love going there! If I were to pu Service staff is outstanding! Sandy was professional, empathetic, very nice! All of the staff were very personable! Love going there! If I were to purchase another BMW I would go here! More

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Sandy was very helpful and friendly There was a recall for the airbags for my bmw. I kept putting it off because of the hassle. From start to finish, Sandy went above and beyond to make There was a recall for the airbags for my bmw. I kept putting it off because of the hassle. From start to finish, Sandy went above and beyond to make the process as painless as possible. If I knew how accommodating they would be I would of done it sooner. Now I know. A total first class experience! More

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Great service! Sandy Thompson gets you in with the tome she quotes, and timely, she very courteous and helpful. Sandy has been the only one that I found that has gr Sandy Thompson gets you in with the tome she quotes, and timely, she very courteous and helpful. Sandy has been the only one that I found that has great customer service skills! More

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