Sandra was extremely friendly, knowledgeable, and helpful
throughout the test drive and while reviewing the car. However, my experience with Yanni was quite different. I asked about the maintenance costs and
throughout the test drive and while reviewing the car. However, my experience with Yanni was quite different. I asked about the maintenance costs and the warranty packages, but he wasn't able to explain the details or clarify the additional packages included in the final price. It felt like they were least interested to help or answer any questions.
I also noticed that the online advertised price was $500 lower than the price I was quoted at the dealership. While I didn't explicitly ask them to compare it with the online listing, I expected the dealership to proactively ensure the quoted price matched the advertised price when presenting the final numbers. The fact that this discrepancy was never addressed was another red flag for me.
I visited the dealership with the full intention of purchasing the car, but the lack of transparency around pricing, warranty options, and additional charges made me lose confidence in the buying process. Overall, I didn't feel adequately supported or informed, which ultimately affected my decision to move forward.
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by Rakshith
Jul 08, 2026 -
Vallejo Hyundai responded
Rakxxxxh, thank you for taking the time to share your feedback. I’m happy to hear Sandra was friendly, knowledgeable, and helpful during the test drive and vehicle review, but I’m disappointed to hear the rest of your visit did not reflect the level of service and transparency we expect at Vallejo Hyundai.
You should have received clear answers regarding maintenance costs, warranty options, additional packages, and the final pricing before making any decision. I also understand your concern regarding the online advertised price being different from the quote presented in-store. That should have been reviewed and explained clearly during the pricing process.
We take this feedback seriously and will be addressing it with our team to make sure our guests are fully informed and supported throughout the purchase process. I apologize that we did not earn your confidence during your visit and would welcome the opportunity to personally review the details with you.
Aiman Saleh, General Manager – Vallejo Hyundai
Sandra Meneses was my primary contact from the Vallejo
Hyundai website. She was very responsive from the first inquire. I was honest and up front with her with my experience with Roseville Hyundai and th
Hyundai website. She was very responsive from the first inquire. I was honest and up front with her with my experience with Roseville Hyundai and the fact that Vacaville Hyundai didn't have the car I was interested in. We email a few times and finally got down to the car, price and rebates that were offered. I informed her that I have done all of my research and wanted her to get me to the prices I was looking. As a previous 2-time purchaser of Hyundai's I didn't have any problems with my previous cars. I started our discussion on Tuesday. Set up a call on Thursday to go over the final details. Sent me the quote and made appointment to come in on Friday to test drive and purchase. She was very professional during our interaction. Very responsive and respectful of my time and purchase power. After my purchased she text me later that evening to make sure I made it home to Lincoln. And told me she would be available to answer any question that come up with my new purchase. I highly recommend Sandra.
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by davealdape2003
Jul 08, 2026 -
Vallejo Hyundai responded
Dave, thank you for taking the time to share such a detailed review. We’re glad Sandra Meneses was responsive, professional, and respectful of your time from the first inquiry through delivery. It means a lot that, as a returning Hyundai owner, you trusted Vallejo Hyundai after doing your research and comparing options.
Sandra does an excellent job making the process clear, efficient, and comfortable, and we’re happy to hear she followed up after your drive home to Lincoln as well. We truly appreciate your recommendation and hope you enjoy your new Hyundai.
Aiman Saleh, General Manager – Vallejo Hyundai
Sandra is a very kind salesperson and helped me through
the process of buying my first car.
the process of buying my first car.
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by ashleywidemann
Jul 03, 2026 -
Vallejo Hyundai responded
Thank you, Ashley! Congratulations on your first car — that is such an exciting milestone, and we’re honored you chose Vallejo Hyundai to be part of it. We’re glad Sandra was able to guide you through everything with care and make the experience feel comfortable from start to finish.
Buying your first vehicle is a big moment, and our goal is to make sure every customer feels informed, supported, and confident in their decision. Sandra does a wonderful job creating that kind of experience, and we truly appreciate you taking the time to recognize her.
Thank you again for choosing Vallejo Hyundai. We appreciate your business and look forward to being here for your future sales and service needs!
Aiman Saleh
General Manager
Vallejo Hyundai
Sandra at Vallejo Hyundai was great in helping us with
our used Ioniq 5 purchase—kind, thoughtful, and entirely non-pressuring. She was diligent in helping me from beginning to end. Grateful! And the car
our used Ioniq 5 purchase—kind, thoughtful, and entirely non-pressuring. She was diligent in helping me from beginning to end. Grateful! And the car is fantastic!
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by mbarram
Jul 03, 2026 -
Vallejo Hyundai responded
Thank you again, Michael! We truly appreciate you taking the time to share a second review about your experience with Vallejo Hyundai. It’s great to hear that Sandra made your pre-owned Hyundai IONIQ 5 purchase feel comfortable, straightforward, and pressure-free from start to finish.
Our goal is to help every customer feel confident in their decision, whether they are shopping for a new Hyundai or a quality used vehicle. Sandra does a wonderful job creating that kind of experience, and we’re glad her care and attention stood out.
Congratulations again on your IONIQ 5 — it’s an excellent choice, and we’re happy to hear you’re enjoying it. Thank you for continuing to share your feedback and for choosing Vallejo Hyundai. We appreciate your business and look forward to assisting you with anything you need in the future!
Aiman Saleh
General Manager
Vallejo Hyundai
They were nice and helped me find out ways to purchase
and get approved on my purchase
and get approved on my purchase
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by ferreiraselena
Other Employees Tagged:
Fransico
Jul 02, 2026 -
Vallejo Hyundai responded
Thank you, Selena! We’re so happy to hear our team was able to help you through the approval process and find the right way to make your purchase happen. We appreciate you trusting Vallejo Hyundai and hope you enjoy your new vehicle!
Aiman Saleh
General Manager
Vallejo Hyundai
Jul 02, 2026 -
Vallejo Hyundai responded
Thank you for your feedback. I’m glad we were able to get to the correct end result, but I understand there is still an open concern regarding the 12V battery warranty issue. We appreciate your patience, and our team will follow up to make sure you receive an update and clear direction on the next steps.
Aiman Saleh
General Manager
Vallejo Hyundai
Wonderful experience.
Cruz was great showing us the vehicles while we were deciding. Sandra was extrememly friendly and helpful during the purchase process. Fadi was great
Cruz was great showing us the vehicles while we were deciding. Sandra was extrememly friendly and helpful during the purchase process. Fadi was great at helping us get the best rate and worked with us on the loan parameters we wanted. The whole thing was easy and comfortable.
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by gcasper99
Verified Customer
Verified Customer
Jul 02, 2026 -
Vallejo Hyundai responded
Thank you for sharing your experience! We’re thrilled to hear Cruz, Sandra, and Fadi all helped make your visit easy, comfortable, and enjoyable from start to finish. Choosing the right vehicle and completing the purchase process should feel smooth, and it’s great to know our team delivered that for you. We truly appreciate your kind words and your trust in Vallejo Hyundai.
Aiman Saleh
General Manager
Vallejo Hyundai
Vallejo Hyundai was a knowledgeable, low pressure
dealership that was a pleasure to work with.
dealership that was a pleasure to work with.
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by hal
Jun 22, 2026 -
Vallejo Hyundai responded
Thank you, Hal, for the great review. We’re happy to hear you had a knowledgeable, low-pressure experience with our team. Making the process comfortable and easy to work through is exactly what we aim for. We truly appreciate you choosing Vallejo Hyundai and hope you enjoy your vehicle.
Aiman Saleh
General Manager – Vallejo Hyundai
Sandra, Mike and Fadi were all fantastic!
Very helpful, catering to my needs, and respectful of ky time. They helped to find a deal that made sense for me and my family.
Very helpful, catering to my needs, and respectful of ky time. They helped to find a deal that made sense for me and my family.
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by tyleraubry
Verified Customer
Verified Customer
Other Employees Tagged:
Fadi Yanni
, Mike (warranty specialist)
Jun 22, 2026 -
Vallejo Hyundai responded
Thank you, Tyler, for the wonderful review! We’re glad to hear Sandra, Mike, and Fadi took great care of you and respected your time throughout the process. Finding the right deal for you and your family is exactly what we strive for. We truly appreciate your business and hope you enjoy your new vehicle.
Aiman Saleh
General Manager – Vallejo Hyundai
They were friendly , good to work with.
Sandra was very nice,
Showing me the vehicle.
Sandra was very nice,
Showing me the vehicle.
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by Ljjay101
Jun 05, 2026 -
Vallejo Hyundai responded
Thank you for the positive review! We’re glad to hear you had a friendly and helpful experience with our team. Sandra will be happy to know she made your visit a good one while showing you the vehicle. We appreciate you choosing Vallejo Hyundai and hope to assist you again in the future.
Aiman Saleh
General Manager – Vallejo Hyundai
Staff are very friendly and accomodating.
They listen well to customers and answer questions very clear
They listen well to customers and answer questions very clear
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by paulgoliat
Verified Customer
Verified Customer
Service Price Transparency
Jun 01, 2026 -
Vallejo Hyundai responded
Thank you, Paul! We appreciate you taking the time to share your experience. It’s great to hear that our team was friendly, accommodating, and able to clearly answer your questions. We value your business and look forward to assisting you again in the future.
Aiman Saleh
General Manager
Vallejo Hyundai