They were very courteous, quick, responsible, respectful
and friendly with me during my oil change.
and friendly with me during my oil change.
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by kferg321
Verified Customer
Verified Customer
Service Price Transparency
Oct 10, 2025 -
Star Hyundai responded
Thanks for sharing about your experience with Star Hyundai. We appreciate your business and hope to see you again soon!
The dealership had friendly staff and a nice facility.
Everything went as expected and they had a nice unexpected shuttle service that really helped!
Everything went as expected and they had a nice unexpected shuttle service that really helped!
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by Mbgonzales1
Verified Customer
Verified Customer
Service Price Transparency
Sep 30, 2025 -
Star Hyundai responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
Communication was fantastic.
Use of shuttle van was very appreciated. Customer service was customer friendly.
Use of shuttle van was very appreciated. Customer service was customer friendly.
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by devinekc
Verified Customer
Verified Customer
Service Price Transparency
Sep 16, 2025 -
Star Hyundai responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
The Star Hyundai dealership in Abilene, TX is very clean,
organized, and welcoming to customers. During my time at the dealership, I was able to enjoy snacks and refreshments and even speak with a sales pers
organized, and welcoming to customers. During my time at the dealership, I was able to enjoy snacks and refreshments and even speak with a sales person in regard to a potential trade in and vehicle upgrade. I look forward to returning to this dealership and how to work with this specific sales person and finance partner in the future.
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by Trinity Brewster
Verified Customer
Verified Customer
Service Price Transparency
Sep 10, 2025 -
Star Hyundai responded
Thanks for sharing about your experience with Star Hyundai. We appreciate your business and hope to see you again soon!
Great dealer!
Everyone at this location are awesome. The salesman Tony even sent me a Birthday message on my birthday. My brothers always forget but Tony didn't.
Everyone at this location are awesome. The salesman Tony even sent me a Birthday message on my birthday. My brothers always forget but Tony didn't. They service my Tucson great every time! Thanks I will always purchase a Hyundai from them. Thanks again!
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by Leocky1
Verified Customer
Verified Customer
Service Price Transparency
Sep 10, 2025 -
Star Hyundai responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Very easy to schedule.
Sandra was extremely friendly and helpful! Building was also clean and had a kids area which was nice for my little one.
Sandra was extremely friendly and helpful! Building was also clean and had a kids area which was nice for my little one.
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by Haileymcfarland25
Verified Customer
Verified Customer
Service Price Transparency
Sep 02, 2025 -
Star Hyundai responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Star Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.
Services was great the dealership was very clean and
everyone was very friendly and professional. Thank you for servicing me.
everyone was very friendly and professional. Thank you for servicing me.
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by Cynthiacain51
Verified Customer
Verified Customer
Service Price Transparency
Aug 28, 2025 -
Star Hyundai responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Star Hyundai, we look forward to having you as a valued customer for many years to come!
Service was great.
They keep me informed on all the checks of the vehicle. Great job
They keep me informed on all the checks of the vehicle. Great job
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by wunclebob
Verified Customer
Verified Customer
Service Price Transparency
Aug 27, 2025 -
Star Hyundai responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Star Hyundai.
I got there 15 minutes early to my appointment and then
proceeded to wait three hours for an oil change and transmission flush. Whenever they came back to me to give me an update on my car, I was told that
proceeded to wait three hours for an oil change and transmission flush. Whenever they came back to me to give me an update on my car, I was told that the service technician that was working on my vehicle didn’t feel safe doing the flush, they were waiting for a tech that could do the flush. They came back out and apologized again and said that the service tech that we had didn’t feel comfortable moving your vehicle. This is unacceptable. Any service technician working there should be able to do all services, especially when I marked it on my appointment card that I’ll be waiting in House.
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by frizman10
Verified Customer
Verified Customer
Service Price Transparency
Aug 29, 2025 -
Star Hyundai responded
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.
My first visit was good.
Sandra took very good care of me. I look forward to my next visit!
Sandra took very good care of me. I look forward to my next visit!
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by jd2100d3
Verified Customer
Verified Customer
Service Price Transparency
Aug 24, 2025 -
Star Hyundai responded
Thank you for choosing Star Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!