Samantha Terepka | Page 38

Spent all the time we needed and catered to our every need. We do a lot of research and were very concerned about buying a first edition vehicle. The salesperson, Samantha, spent an incredible amount of time di We do a lot of research and were very concerned about buying a first edition vehicle. The salesperson, Samantha, spent an incredible amount of time discussing Jaguar corporate and the Jaguar Ft. Myers philosophy and they walked the talk. We had several lengthy visits including test drives. They were always helpful, patient and gracious, never pushy. The management staff made a point of meeting us personally prior to the purchase and ensuring that all our needs were met and questions answered. You can't ask for better service. In addition, the beauty of the Jaguar design and warranty are icing on the cake. Samantha was adamant that we order and receive exactly the specifications we requested, nothing more or less. Despite all this, the staff never took themselves too seriously; we felt like friends. More

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The Way It Should Always Be! First time Jaguar owner and resulted from the least face to face total time of any auto transaction I've experienced. A well trained and pleasant gro First time Jaguar owner and resulted from the least face to face total time of any auto transaction I've experienced. A well trained and pleasant group of customer interface employees. Wouldn't hesitate to engage again, the logistics notwithstanding. More

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Great Deal Samantha is great! She will work with you to get you in the vehicle you want. I feels like she is on your side and she is try's really hard to get the Samantha is great! She will work with you to get you in the vehicle you want. I feels like she is on your side and she is try's really hard to get the deal you want approved. More

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Outstanding Experience with Samantha! Samantha is OUTSTANDING! Samantha was professional, extremely knowledgeable, efficient, very kind, funny and an overall joy to work with buying our Samantha is OUTSTANDING! Samantha was professional, extremely knowledgeable, efficient, very kind, funny and an overall joy to work with buying our Land Rover! Excellent customer service! Sales Manager Scott, Rob Technologist and Business Mgr Morgan were all wonderful to us! More

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Best car buying experience ever! My original contact with Jaguar Land Rover Ft. Myers was through my AAA buying program. I was originally contacted by Debra Conroy, whom was very res My original contact with Jaguar Land Rover Ft. Myers was through my AAA buying program. I was originally contacted by Debra Conroy, whom was very responsive to my inquiries and extremly professional. Based on my past experience with buying vehicles I requested a female sales advisor. Debra introduced me to Samantha Terepka who contacted me very promptly. When I arrived for my appointment with Samantha, I was looking for a new Evoke or possibly a Discovery. However after reviewing the cars and listening to my needs Samantha recommended a pre-owned Range Rover Sport. I truly love this vehicle, every feature and the out standing warranty putting my mind at ease buying a pre-owned car. Samantha was the most courteous and professional sales consultant I have ever dealt with. She spent over six hours with me reviewing every option, then delivered my Range Rover to my office personally a few days later. Now I am scheduled for my second "delivery" with Ron to review all the many features of the Rover. SUPERB SERVICE ADN EXPERIENCE.... you have a customer fro life in me! More

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Great experience Samantha is very knowledgeable and great to work with. I would recommend her. She also knows how to truly test drive the vehicles so the costumer cl Samantha is very knowledgeable and great to work with. I would recommend her. She also knows how to truly test drive the vehicles so the costumer clearly understands what the vehicle is capable of More

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Excellent Experience Having had a sudden change occur in my life that made buying a new SUV a necessity, I started searching for a very specific model of Jeep Grand Cherok Having had a sudden change occur in my life that made buying a new SUV a necessity, I started searching for a very specific model of Jeep Grand Cherokee. Being a former car salesman myself, I hate buying cars and have no patience for games. I found only 4 Jeeps in the state of Florida that matched what I wanted. After dealing with two other typical dealers who gave me the run around and tried bate and switch tactics with the price, I ended up contacting Debra at Jaguar Land Rover of Ft. Myers. I was a little leery of going to a boutique style car dealership, but everyone was polite, prompt, and courteous when I spoke with them. I drove two hours to the dealership, and had quite possibly the best car buying experience of my life. When I arrived, I was promptly greeted by Samantha, The Jeep was cleaned, prepped, and ready for me to test drive immediately. It was so clean, I honestly couldn't tell it was a pre-owned car. I noticed a small alignment issue with the Jeep on the test drive, which was immediately fixed prior to signing any paperwork! I even went on a second extended test drive at the insistence of the staff to ensure the alignment was to my satisfaction. That's unheard of in this industry. Negotiations were easy because there was no bait and switch tactics, the Jeep was already well priced, and I got a great offer for my trade (A beaten up 2003 Ford Expedition with 200K miles). Scott was very polite and professional during the process with absolutely none of the typical car dealership tactics. When it came time to discuss financing, Morgan was able to match my credit union's rate, and made the process easy and stress free. Overall, I'd happily recommend Jaguar Land Rover of Fort Myers to anyone looking to get either a new or practically new pre-owned car. Given the opportunity, I plan to purchase from them again. More

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Exceeded our expectations We were very impressed with the entire operation, inventory, willingness to work with us, and product knowledge was impressive as well. Samantha was We were very impressed with the entire operation, inventory, willingness to work with us, and product knowledge was impressive as well. Samantha was easy to work with and so knowledgeable. Our first visit to the dealership was after hours looking at cars, and Samantha took the time, even though she was on her way home after the end of a long day, to show us different models and colors. She was the main reason we came back to buy a car from her. She made it an enjoyable experience. I love the Jaguar and I think I will always be a Jag gal. Thanks again Samantha Brian, the GM, worked closely with us to earn our business. He improved an already great experience. Jack & Lynne More

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Thank you!!! Thank you, thank you, thank you!! Samantha was so amazing to work with. She went so far above and beyond what you would expect from a sales associate. Thank you, thank you, thank you!! Samantha was so amazing to work with. She went so far above and beyond what you would expect from a sales associate. I couldn't be happier with my new Range Rover and I will 100% send everyone I know her way. More

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Amazing experience So from the minute I walked into Land Rover of Fort Myers my experience has been wonderful! From the greetings of the front desk, to my sales experien So from the minute I walked into Land Rover of Fort Myers my experience has been wonderful! From the greetings of the front desk, to my sales experience was definitely a ten in my book! Samantha is honestly the best, total concerige from the beginning to the end. The finance manger and every person in Land Rover made it the very best experience while shopping for a vechile as we all know can be stressful. It was not stressful at all, total red carpet experience ! Thank you Samantha and staff for making my experience as a first time Range Rover client to a future client! Will definitely recommend to family and friends, Best regards Michelle & Dennis Tender More

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