Sam Said | Page 8

Sam was great! He was professional and helped us to find the right vehicle. The transaction was smooth and didn’t take long. We would come back any time. the right vehicle. The transaction was smooth and didn’t take long. We would come back any time. More

by tobyhahn Verified Customer Verified Customer

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We recently took our 2020 Outback toBob Baker Carlsbad for it’s first service. Our service representative was nice, courteous and very knowledgeable about our vehicle When we had new buyer questions. The for it’s first service. Our service representative was nice, courteous and very knowledgeable about our vehicle When we had new buyer questions. The service was quite a bit faster than the estimated time. Everyone that represents Bob Baker Carlsbad was very kind. Nick Crawford More

by g.nick.crawford Verified Customer Verified Customer

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I was not satisfied with the manner in which my auto lease was handled. I thought it would be an easier and less expensive transaction to buy out my lease. Things could have been handled better with mo lease was handled. I thought it would be an easier and less expensive transaction to buy out my lease. Things could have been handled better with more transparency and clarity. More

by Paul D Verified Customer Verified Customer

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The salespeople are nice and try very hard to help you out. They're honest and easy to talk to. The handoff between salespeople, finance, etc is crap though. After the price negotiation, it took a week to out. They're honest and easy to talk to. The handoff between salespeople, finance, etc is crap though. After the price negotiation, it took a week to get the papers together. Complete circus. The second session guy didn't even know if I was buyingoreasing, and had to waste my time with reading the manuals to me bc the finance guy wasn't ready for me until an hour after I was asked to come in exclusively to talk to the finance guy. Everyone individually did their job well, the organization between people and explaining to the customer what was necessary and when was dirt lacking though. More

by Ajc Verified Customer Verified Customer

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My first contact was with Internet Sales: Very quick to respond and set up a test drive appointment. No waiting when I arrived, had a sales rep take over, and it was a very good experience. I actually go respond and set up a test drive appointment. No waiting when I arrived, had a sales rep take over, and it was a very good experience. I actually got a better deal on a better vehicle, and no pressure. More

by allanb.ross Verified Customer Verified Customer

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AMAZING! Sam Said was a pleasure and delight to work with, his no pressure approach made our purchase an easy process, very attentive, considering the current Sam Said was a pleasure and delight to work with, his no pressure approach made our purchase an easy process, very attentive, considering the current situation. I'm please with my purchase and please congratulate your staff for a their professionalism. More

by nrivadeneira Verified Customer Verified Customer

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Got a great deal on dealer loaner vehicle! 💗 my Subaru Crosstrek. It was one of the few vehicles that my Mom could sit comfortably inside of. Crosstrek. It was one of the few vehicles that my Mom could sit comfortably inside of. More

by chubbuck.cpa Verified Customer Verified Customer

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During Coronavirus they did their best to deliver car . Sam the salesman and service did a great job getting the car ready with our chosen options. I still would have liked CD player installed with Rockfor Sam the salesman and service did a great job getting the car ready with our chosen options. I still would have liked CD player installed with Rockford/ Fosgate system. After calling Rockford/Fosgate and talking to service it could not be completed. I will return when dealership reopens. Also better financing at 0% for 63 months became available before delivery, but we have .9% for 48 months. Can you change our finance terms? Subaru finance is not taking calls. More

by Troy Rusher Verified Customer Verified Customer

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Our salesman Sam was wonderful. He put us as ease with our choice of Subaru model we were thinking of and was very knowledgeable. I would highly recommend he to friends and family! You are very lucky to h our choice of Subaru model we were thinking of and was very knowledgeable. I would highly recommend he to friends and family! You are very lucky to have him as an employee! More

by tamaldonado1 Verified Customer Verified Customer

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I had a lot of issues trying to buy a new car! After getting with the correct salesman Terry Heather and sales manager , Lance, they were transparent and made the purchase of my car as it should have be getting with the correct salesman Terry Heather and sales manager , Lance, they were transparent and made the purchase of my car as it should have been! Sam Said was caught in the middle of Robert Simon’s dishonesty! More

by calitwina Verified Customer Verified Customer

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