Sam Hall | Page 16

Disrespectful This dealership sold a preowned vehicle to us one weak ago and seemed genuinely great, but low and behold I called to ask a question this week and the This dealership sold a preowned vehicle to us one weak ago and seemed genuinely great, but low and behold I called to ask a question this week and the salesman SAM HALL was rude and very arrogant even laughing sarcastically I asked him what he was laughing at and he continued to so I asked to speak with his manager and you guessed it I got the machine and guess what no one has called back. Now number one rule you want a customer to come back so you treat them with respect and dignity. I sadly cannot recommend this dealership because they did not follow through with the sale and were very disrespectful to the customer. Unfortunate we were going to buy a brand new mini but definitely it will not be with this dealership. Don't buy with them More

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this was my best car buying experience from start to finish I have bought a lot of cars but my experience at Mini of St. Louis was the best ever. The showroom is clean and comfortable with food and beverages av I have bought a lot of cars but my experience at Mini of St. Louis was the best ever. The showroom is clean and comfortable with food and beverages available to make your visit more comfortable. Our salesman Sam Hall was very helpful during the whole process but not aggressive like some sales people that you encounter he made the visit pleasant. Tina in the finance department got our finance application approved quickly with a terrific interest rate and the process of signing all the paperwork was quick and painless. The vehicle was cleaned and detailed to perfection when we picked it up. Good job by everyone involved! More

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Excellent Sales Experience! Purchased a new Mini from Sam Hall earlier this week at Mini of St. Louis. I have bought many new cars before, but Sam remains at the top from all the Purchased a new Mini from Sam Hall earlier this week at Mini of St. Louis. I have bought many new cars before, but Sam remains at the top from all the sales personnel I have dealt with in the past. He is extremely knowledgeable and thorough and lays out all the options so that you can make the right decision in your car purchase. I was very impressed with his professionalism and kindness. Neil Westfall, the dealership Manager, was extremely friendly and welcoming and made me feel like I was their top priority. There were no pressure tactics in the sale whatsoever. I love my new car and I am very grateful to Sam, Neil and their excellent team. More

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I love my car! Sam Hall is the salesman who helped me purchase a car. A gentleman and someone who knows his stuff. I appreciated the time he gave me and his help i Sam Hall is the salesman who helped me purchase a car. A gentleman and someone who knows his stuff. I appreciated the time he gave me and his help in finding the right car for me. I will easily be able to to recommend Mini of St. Louis and Sam Hall to anyone seeking an excellent car-buying experience. Thank you, Sam!! More

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Went in for a test drive, didn't think I'd buy I was looking at several new cars and a friend encouraged me to just test drive a MINI. Sam Hall greeted me and proceeded to teach me about MINIs. I t I was looking at several new cars and a friend encouraged me to just test drive a MINI. Sam Hall greeted me and proceeded to teach me about MINIs. I test drove the Countryman and the Clubman and came back two days later to buy the Countryman. I never would have thought that as I drove up on the first day! Sam was very knowledgeable and helpful in the process. I was a little confused and didn't quite understand how the license plate transaction was set up (the dealership gets the plates instead of the individual going to the DMV). I should have asked better questions but I was excited about my new car! Overall, it was a great experience with Sam and Neil. More

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Very Helpful My car shopping at Mini of St.Louis was much different from many of the other dealerships that I visited because of their customer service. Everyone a My car shopping at Mini of St.Louis was much different from many of the other dealerships that I visited because of their customer service. Everyone at the dealership is extremely friendly and helpful. Had a great overall experience. More

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Great Experience All Around We recently purchased our first MINI; we live in Northern Michigan where there is little access to a wide selection. We found the perfect car at MINI We recently purchased our first MINI; we live in Northern Michigan where there is little access to a wide selection. We found the perfect car at MINI of St. Louis, and bought it without ever seeing it in person. We couldn't have done this without feeling complete trust and confidence in the dealership and the process. Sam was extremely helpful, pleasant, and responsive to our questions; so was Tina. We would definitely look to MINI of St. Louis again for another car, though for now we look forward to many fun adventures in our AWESOME MINI Roadster! More

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Knowledgeable and easy to work with I recently purchased a Mini. The people are knowledgeable and friendly. I never felt hurried, and Sam was always accommodating. I would strongly re I recently purchased a Mini. The people are knowledgeable and friendly. I never felt hurried, and Sam was always accommodating. I would strongly recommend this dealership to anyone interested in checking out the Minis. More

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Another Winner These guys get it right! After an accident that totaled my Mini Clubman, I knew I wanted to look at Mini again because of the relationship that had be These guys get it right! After an accident that totaled my Mini Clubman, I knew I wanted to look at Mini again because of the relationship that had been built with my first experience. I was knocked out again with the professionalism and care the team took to get me back on the road! They are sincere; and that goes a long way in my book. Great place to buy a car!! More

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Satisfied internet purchase First auto I've ever purchased without actually seeing it. The car arrived in a condition exactly as described. Like new ! This was the John Cooper First auto I've ever purchased without actually seeing it. The car arrived in a condition exactly as described. Like new ! This was the John Cooper Works roadster I was looking for. Dealer helped me locate transporter for delivery to my home 360 miles away. No problems, no complaints. More

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