Sam Hall | Page 16

Went in for a test drive, didn't think I'd buy I was looking at several new cars and a friend encouraged me to just test drive a MINI. Sam Hall greeted me and proceeded to teach me about MINIs. I t I was looking at several new cars and a friend encouraged me to just test drive a MINI. Sam Hall greeted me and proceeded to teach me about MINIs. I test drove the Countryman and the Clubman and came back two days later to buy the Countryman. I never would have thought that as I drove up on the first day! Sam was very knowledgeable and helpful in the process. I was a little confused and didn't quite understand how the license plate transaction was set up (the dealership gets the plates instead of the individual going to the DMV). I should have asked better questions but I was excited about my new car! Overall, it was a great experience with Sam and Neil. More

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Very Helpful My car shopping at Mini of St.Louis was much different from many of the other dealerships that I visited because of their customer service. Everyone a My car shopping at Mini of St.Louis was much different from many of the other dealerships that I visited because of their customer service. Everyone at the dealership is extremely friendly and helpful. Had a great overall experience. More

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Great Experience All Around We recently purchased our first MINI; we live in Northern Michigan where there is little access to a wide selection. We found the perfect car at MINI We recently purchased our first MINI; we live in Northern Michigan where there is little access to a wide selection. We found the perfect car at MINI of St. Louis, and bought it without ever seeing it in person. We couldn't have done this without feeling complete trust and confidence in the dealership and the process. Sam was extremely helpful, pleasant, and responsive to our questions; so was Tina. We would definitely look to MINI of St. Louis again for another car, though for now we look forward to many fun adventures in our AWESOME MINI Roadster! More

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Knowledgeable and easy to work with I recently purchased a Mini. The people are knowledgeable and friendly. I never felt hurried, and Sam was always accommodating. I would strongly re I recently purchased a Mini. The people are knowledgeable and friendly. I never felt hurried, and Sam was always accommodating. I would strongly recommend this dealership to anyone interested in checking out the Minis. More

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Another Winner These guys get it right! After an accident that totaled my Mini Clubman, I knew I wanted to look at Mini again because of the relationship that had be These guys get it right! After an accident that totaled my Mini Clubman, I knew I wanted to look at Mini again because of the relationship that had been built with my first experience. I was knocked out again with the professionalism and care the team took to get me back on the road! They are sincere; and that goes a long way in my book. Great place to buy a car!! More

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Satisfied internet purchase First auto I've ever purchased without actually seeing it. The car arrived in a condition exactly as described. Like new ! This was the John Cooper First auto I've ever purchased without actually seeing it. The car arrived in a condition exactly as described. Like new ! This was the John Cooper Works roadster I was looking for. Dealer helped me locate transporter for delivery to my home 360 miles away. No problems, no complaints. More

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My New Mini. Let's Motor! Picked up our new Mini Coupe today. Sam Hall was excellent and made the purchase experience wonderful. Neil Westfall helped make the sale happen and w Picked up our new Mini Coupe today. Sam Hall was excellent and made the purchase experience wonderful. Neil Westfall helped make the sale happen and we are so thrilled with our car. Thanks guys! More

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Straightforward Sam Hall and Josh helped us purchase a vehicle. We drove in from 4 hours away for a specific used vehicle they had. Both helped answer our questions o Sam Hall and Josh helped us purchase a vehicle. We drove in from 4 hours away for a specific used vehicle they had. Both helped answer our questions on the phone before we came. They allowed us to place a refundable deposit on the car so it wouldn't be sold when we were on our way. They had it ready for us when we showed up. When we asked if we could take it to a dealer for that brand, Sam gave us some names of other dealers (it was Black Friday and many were closed or booked). The only negatives were that they were busy and the usual business manager was gone, so it took a little while to check out. The title wasn't ready so they said they would send it and there was a mix up with the warranty on the sticker, but it has two years left on the manufacturer's warranty so we're happy. Sam also did a great job reviewing the vehicle features and showing how the seats move. Overall, we felt they were straightforward, honest, helpful, and trustworthy. It was a great car-buying experience. More

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Recent purchase from Sam Hall Sam Hall was exceptional and went above and beyond what I ever thought was possible. His quick followup and care (even though it was a small buy) was Sam Hall was exceptional and went above and beyond what I ever thought was possible. His quick followup and care (even though it was a small buy) was veryimpressive More

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Mini for Me! One of the reasons I chose to buy from Mini of STL has a lot to do with the employees. My salesman moved on (that makes me sad -- sincere, mature, an One of the reasons I chose to buy from Mini of STL has a lot to do with the employees. My salesman moved on (that makes me sad -- sincere, mature, and people skilled); he and Neil (management) proved to be the consummate Mini representatives. Salesmen and finance expert, Sam, Dustin, and Tina tag team to tie the finishing bow on my Mini. I appreciate their help and dedication to seeing the transaction through to delivery. I can't say enough about Todd's (management) work ethic and demeanor. Thank you, Todd, for scheduling my Mini's nice-to-haves and ensuring I have a loaner until all is complete. The entire facility is clean and welcoming. More

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