Sam Farrar | Page 19

Almost neglected to post a review due to negligence on my part! As a three time customer at Handy Toyota now, I have become spoiled by the attention and special care given to all their customers. I guess y part! As a three time customer at Handy Toyota now, I have become spoiled by the attention and special care given to all their customers. I guess you could say I have taken it all a bit for granted, EXCEPT for the fact that we are a 5 hour drive from them and we wouldn't buy anywhere else. Customer loyalty extends both ways in maintaining a good relationship. We are not ones who price around and deal with whomever may bid the lowest. We get a fair price, a fair deal and excellent treatment at Handy, with no wandering around trying to undercut the previous dealer. We began this relationship, originally, online with Kyle Ward, who didn't know us, yet gave his time and commitment to providing us with information on what we wanted, even from the distance we have between us. We then became Handy customers and Kyle is our Handy salesman, whenever we are ready to buy a vehicle. More

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Given the chance to beat another dealerships bottom line price,the guys at Handys were able to get me a much nicer car for the same price. Ali and Sam were very friendly and helpful throughout the hole pro price,the guys at Handys were able to get me a much nicer car for the same price. Ali and Sam were very friendly and helpful throughout the hole process. More

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I am an "Experianced" auto shopper, dont tolerate sales man BS, I was pleasently surprised with my experance at Handy's Toyota, No Sales pressure, good price up front no haggle back & forth tolerate sales man BS, I was pleasently surprised with my experance at Handy's Toyota, No Sales pressure, good price up front no haggle back & forth to waste everyone's time. I feel I got the best price up front, I didn't even shop around. More

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I have purchased cars since 1978 from another Toyota Dealer. My last purchase was in 2011. It was an awful experience. I went on line to look at deals and checked off the other dealer and Handy's. I nev Dealer. My last purchase was in 2011. It was an awful experience. I went on line to look at deals and checked off the other dealer and Handy's. I never heard from my old dealership. I immediately heard from Handy's (I am aware this was probably an automated response, ) but I gave the additional info. asked for and heard from Klye Ward. He answered all my questions, we made an appointment to meet. HE WAS GREAT. He knew his product, he didn't try to convince me to lease something else, he made me feel good about the whole thing. The sales manager came over and introduced himself , Adam. I also met the Finance guy,Sam. All of them made me feel comfortable and that they were there to help me with this purchase. I called Kyle the next day and said I had decided to lease the vehicle. He handled everything, including syncing my phone and transferring my SirusXM subscription to insure I had the 3 full months added to my present subscription. He went out to the car with my husband and I and explained the workings of the new car, even though I have owned at least 5 Camry's. He knew my history with Camry's, but wanted to make sure since the 2012 had some changes I felt comfortable with the car. The financing part was also very comfortable. Sam created the paper work with ease and explained what we needed to know. He knew I am a retired banker and that my husband is still in banking. I had called my insurance for coverage for the new car, but the VIN # was different, because they could not get the original car. He called and took care of it all while we were there. Adam again came and saw us before we left. Kyle took us out to meet the service people and showed us the service area. They have been in this new building only 2 months but everyone seems to be very happy. I couldn't have asked for a better experience buying my new car. I would definitely recommend the dealership to my friends. I have already recommended Kyle to my girlfriend. He is a great person to work with. I will be back when I purchase/lease again. More

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The staff was very professional and helpful in making my purchase experience successful. The features on the 2012 were well explained and my questions answered in a friendly and thorough manner. purchase experience successful. The features on the 2012 were well explained and my questions answered in a friendly and thorough manner. More

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By far the best all around dealer i have ever dealt with.Starting with the sales person(Tom Young)to operation manager(Adam Luneau) to finance manager (Sam Farrar) all the way to service consultant(kyl with.Starting with the sales person(Tom Young)to operation manager(Adam Luneau) to finance manager (Sam Farrar) all the way to service consultant(kyle Palmer)TOP NOTCH ALL THE WAY. THANKS More

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Ali at Handy's has helped us purchase two vehicles over the years. He goes the extra mile is extremely courteous and helpful. We love his laid back manner and appreciate his knowledge and interest in hel the years. He goes the extra mile is extremely courteous and helpful. We love his laid back manner and appreciate his knowledge and interest in helping you find the best vehicle for your needs. The service counter as well was outstanding especially Patrick! He's been stellar in helping us anytime we've brought our vehicles in for service. Over all I highly recommend Handy's. When it was time to buy a new car we decided if we go with Toyota there's no doubt we'll go see Ali at Handy's in St Albans. More

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I would recommend Handy Toyota for the warm and friendly service we received when we purchased our car. Doug Jacques made us feel at home. service we received when we purchased our car. Doug Jacques made us feel at home. More

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Excellent new shop and location, this is the third new vehicle we have bought from this dealership. I recommend them to family and friends, and will most likely buy a new car in two years. vehicle we have bought from this dealership. I recommend them to family and friends, and will most likely buy a new car in two years. More

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I love my new 2012 Toyota Highlander. Doug Jacques is so I love my new 2012 Toyota Highlander. Doug Jacques is so efficient, professional and very accommodating as a Sales consultant. I felt very welcome at I love my new 2012 Toyota Highlander. Doug Jacques is so efficient, professional and very accommodating as a Sales consultant. I felt very welcome at Handy Toyota and enjoyed my experience from my test drive to purchase of my Highlander. Once I made my decision, all the paperwork was immediately ready and processed and I was able to drive away in less than two hours in my new vehicle. Sam was a pleasure to deal with in the Finance department and the organization and efficiency of the entire process was very impressive. When I started my search for a new vehicle, my Husband told me to wait for a car and dealership to "wow" me. I found both. More

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