Sam Aly | Page 31

This is what EXCELLENCE is all about! I will look to buy my next vehicle here first! The sales team answered every question, provided every detail I inquired on, and I was so certain after I will look to buy my next vehicle here first! The sales team answered every question, provided every detail I inquired on, and I was so certain after the prompt replies and genuine attention to finding EXACTLY what I was looking for in a vehicle that I knew when I arrived I would just need to sign the papers. This was the first time I experienced a “technology expert” that walked me through all my car could do and set me up before I left the lot. Then they topped off by adding a dozen roses! Talk about wow! No haggling, no sales pitches, no last minutes fees that needed explanation. Just great service and fair value. Thank you for making our experience above and beyond! More

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Good experience buying with Lexus I did not buy a car with this dealership, but I accompanied my mother when she bought her new Lexus. She have a positive experience overall, and all I did not buy a car with this dealership, but I accompanied my mother when she bought her new Lexus. She have a positive experience overall, and all the employees were very personable and nice. I could not give a perfect rating for the following reasons. First, they failed to ask what time of day would be best to communicate, and as a result, she was bothered continuously during the middle of the busy work day. Second, the technology specialist was knowledgable and a great teacher, but at first, he was a bit curt in answering questions. After explaining, my mother experiences great frustration with technology, he opened up and was wonderful. Lastly, during the finance portion of the Lexus experience, my mom felt rushed, and at one point, another employee entered the room to discuss another customer in front of us. The finance specialist repeatedly explained things to me first, although I was not the customer. As a whole, the experience was excellent, but there was room for improvement. More

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Great experience buying first car I went to Lexus of Brookfield to purchase my first car after not even being completely sure if I was able to find anything in my price range. I worked I went to Lexus of Brookfield to purchase my first car after not even being completely sure if I was able to find anything in my price range. I worked with Sam and he helped me find something that ended up being even nicer than I imagined. Wade helped me learn all of the features and made it easy. Verbie helped me with the financing. Knowing nothing about a car buying experience, everyone made things quick and easy and I was able to drive away one day after I found my dream car. Definitely would recommend to anyone in the future. More

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Excellent Very welcoming friendly and helpful place, we definitely recommend this dealership. Our sales person was very helpful and guide us through the process Very welcoming friendly and helpful place, we definitely recommend this dealership. Our sales person was very helpful and guide us through the process answering and explaining everything. More

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Exceeded my high expectations From the moment I called Lexus of Brookfield to talk about turning my leased Lexus in, my experience was pleasant and professional. No high pressure, From the moment I called Lexus of Brookfield to talk about turning my leased Lexus in, my experience was pleasant and professional. No high pressure, just sound advice to help me choose my next vehicle, WHICH I LOVE: Lexus ES350. I'm in heaven! More

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It was efficient Educated professional I was skeptical about going to Lexus dealership I’m glad I made the decision to go it made me feel right at home by the friendliest staff I learned al I was skeptical about going to Lexus dealership I’m glad I made the decision to go it made me feel right at home by the friendliest staff I learned all the information I needed everything was explained thoroughly to sum it up it was a wonderful experience I will refer anyone any day hands down More

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Great support and service Wade Schumacher is caring and supportive regarding our vehicle ‘s computer/technology system .. we had and still do have many concerns and questions Wade Schumacher is caring and supportive regarding our vehicle ‘s computer/technology system .. we had and still do have many concerns and questions .. he is the best !! More

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It was an absolute pleasure to work with you Sam was extremely professional and very pleasant to do business with. He made my car buying experience easy and stress free! He found the perfect fi Sam was extremely professional and very pleasant to do business with. He made my car buying experience easy and stress free! He found the perfect fit for me and I love my Lexus ! Jordan in Finance was equally a very pleasurable experience to do business with and made the whole process fun with great conversation More

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Technology Update Wade made learning new technology fun and surprisingly easy. Being technology challenged as I am, I wasn't very confident that I would be able to lea Wade made learning new technology fun and surprisingly easy. Being technology challenged as I am, I wasn't very confident that I would be able to learn anything. I was pleasantly surprised!! A big Thank you!! More

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Best experience ever buying a car! This was the best experience I have ever had buying a car. I buy a different car every year and Sam was the best salesperson I've ever done business w This was the best experience I have ever had buying a car. I buy a different car every year and Sam was the best salesperson I've ever done business with. The entire experience, including the atmosphere and layout was wonderful! I will be coming back when I buy another vehicle to this Lexus dealership. I will be recommending this place to anyone who wants to buy a car. More

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