Sam Aly | Page 23

We had a great experience at Lexus of Brookfield. Bob Hill was a great help and gave great follow up to be sure we were very happy with everything. Thank you! Hill was a great help and gave great follow up to be sure we were very happy with everything. Thank you! More

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Bought my first Lexus early August. Love my CPO RX 350. I would give half of my experience 2 stars (Sam and Jazmin) and the other half 5 plus stars (finance/Jordan, tech review Wade). I haven’t lost all hope would give half of my experience 2 stars (Sam and Jazmin) and the other half 5 plus stars (finance/Jordan, tech review Wade). I haven’t lost all hope in doing business at Lexus of Brookfield, but I would definitely try to work with other sales associates than I experienced. I can only assume from now on that folks like Wade and Jordan are more of the norm than the exception. More

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My husband and I bought a GX 460 this week and we couldn't have had a better experience buying a vehicle. There weren't too many 2020's left and the team we worked with found exactly what we were loo couldn't have had a better experience buying a vehicle. There weren't too many 2020's left and the team we worked with found exactly what we were looking for. Max was new to Lexus, his first week there and was very pleasant to work with. By the time we were finished purchasing our new vehicle we really got to know Sam, no pressure working with him at all! It was a pleasure talking with Joe! Verbie was very professional and explained everything very thoroughly. And Wade showed us all we needed to know about all the settings in the car. There are so many, we may need a refresher and he gladly told us to come back any time. I do not enjoy purchasing new vehicles but at Lexus Brookfield, they made it a fun experience, THANK YOU! More

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I shopped around quite a bit before I finally decided to purchase a vehicle from Lexus of Brookfield. The entire staff from beginning to end was amazing. Scott was never pushy like some of the other sales p purchase a vehicle from Lexus of Brookfield. The entire staff from beginning to end was amazing. Scott was never pushy like some of the other sales people. He was kind and helpful, and even let me take the car for a night to see how I would like it. Sam, in financing, was expedient and explained everything I needed to know. Wade was very thorough in making sure I knew how all of the electronics on my new vehicle worked. I would HIGHLY recommend them any time you are looking. Thanks everyone!!! More

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Amazing Customer Service Highly recommend Sam Aly if you're looking to buy a car. He's so helpful and kind. He didn't pressure us into buying and answered all our questions wi Highly recommend Sam Aly if you're looking to buy a car. He's so helpful and kind. He didn't pressure us into buying and answered all our questions with patience and respect. We went to 3 previous dealerships and this place has the best customer service; he constantly checked on us while we waited to get our paperwork done. It was such an easy buying process. More

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Lexus Wade is a Godsend!!! Always pleasant to deal with. Very helpful. Problem solver. Best service amongst luxury car dealerships. Our first Lexus—phenomenal experience Very helpful. Problem solver. Best service amongst luxury car dealerships. Our first Lexus—phenomenal experience More

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The experience here at lexus of Brookfield was nothing shy of amazing! Sam and his team made it so easy and fun. I felt as though each person in that dealership was involved in making my car buying experi shy of amazing! Sam and his team made it so easy and fun. I felt as though each person in that dealership was involved in making my car buying experience a blast. From the lady at the front desk, to the finance department, to their amazing tech guy, Wade. I ended up leaving the dealership very late but Wade still sat with me for an hour to make sure I knew each and every gadget & safety measure that car had to offer. I’m truly so happy with my service at Lexus of Brookfield- and can’t imagine going anywhere else! More

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New Car Orientation Yesterday, sales associate JT NAUMANN sold us our new 2020 Lexus LS500 Inspiration Series. We are so thrilled with this beautiful luxury car. JT gav Yesterday, sales associate JT NAUMANN sold us our new 2020 Lexus LS500 Inspiration Series. We are so thrilled with this beautiful luxury car. JT gave us quality attention to find the perfect car for us. While we have not yet had an opportunity to meet people in the service center, we will be in there when we do need service assistance. The very knowledgeable Technology & Delivery Department Manager, WADE SCHUMACHER, went over all details on our new car, which is quite the list of features. We look forward to working with Lexus of Brookfield to take care of our new treasure. Definitely 5 stars ! ~ Tom and Melodie More

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I just got my first service on my 2020 Es 350 F-sport! I Was given a 2020 Lexus ES 350 as a loaner car Becca use I had other things to do and did not have time to wait. My salesperson brought my car up to s Was given a 2020 Lexus ES 350 as a loaner car Becca use I had other things to do and did not have time to wait. My salesperson brought my car up to service and brought the loaner car to me directly! 10/10 love this dealership and the service I receive here. More

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You couldn’t ask for anything better! Family oriented dealership! From the first day 3 years stepping into the dealership to buy a vehicle, to now, I’ve been treated like a true family member. Now workin dealership! From the first day 3 years stepping into the dealership to buy a vehicle, to now, I’ve been treated like a true family member. Now working for the company, I truly feel accepted, and honored to work with greatness! More

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