Sales Team | Page 4

We drove a long way to get there and the car needed a detail and alignment. It was Sunday so I said I would pick it up Thursday. I forgot that I had an appointment Thursday so I called Wednesday and ask detail and alignment. It was Sunday so I said I would pick it up Thursday. I forgot that I had an appointment Thursday so I called Wednesday and asked if the car could be picked up that day and was told yes it would be ready. I took the light rail ( over an hour) then a taxi from the airport to get to the. Dealership to find out the car was not ready. I waited over an hour for them to “clean” the car. It looked ok but definitely didn’t look like I just bought a 2024 used car from a dealership. They lost my down payment check do I had to stop payment on it ($25 that I did not get reimbursed for) and sent them a new check. It got returned because they don’t have a Dropbox for mail so I had to give my debit card information over the phone. Then my license plate came in so they called and I asked if they could mail them to me and they confirmed my address. Waited 2 weeks no plates so we decided to make the hour drive a pick them up. In summary, it seemed that once I signed the paperwork, they were done with me and on to the next. More

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Michael is professional customer service,,, he care about best for customer .. I will looking for him next time when my car needs service best for customer .. I will looking for him next time when my car needs service More

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Had a great experience buying my car here! The process was smooth and quick, and Arnas was awesome to work with — super helpful and professional. Fair negotiation too. Definitely recommend thi The process was smooth and quick, and Arnas was awesome to work with — super helpful and professional. Fair negotiation too. Definitely recommend this dealership! More

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purchased a 2024 BMW X3. Once I purchase purchase, it left a lot. I noticed the tires were mismatched Baldwin in the front new ones in the back. The new ones in the back were Once I purchase purchase, it left a lot. I noticed the tires were mismatched Baldwin in the front new ones in the back. The new ones in the back were not run flats so the car was sold without a jack and without run flat tires and they were mismatched tires. I guess I didn’t think I had to look at the tires when I purchased a car that new That new from a dealership I will not recommend them. More

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Great salespeople. Friendly and knowledgeable. They did a wonderful job getting my wife and I a great car, and showing us how to operate it. Friendly and knowledgeable. They did a wonderful job getting my wife and I a great car, and showing us how to operate it. More

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It was really great customer service of Burien Honda, all staff was very respectful and in fact helpful too staff was very respectful and in fact helpful too More

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Josue was amazing to work with buying my new car. Everything was straightforward and easy! Everything was straightforward and easy! More

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nice, polite, explains repair, clean, on time, need a new phone charger(s), subaru dealer has free snacks phone charger(s), subaru dealer has free snacks More

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Josue was great. Good communication. Very knowledgeable. No surprises. A very smooth car buying experience . Good communication. Very knowledgeable. No surprises. A very smooth car buying experience . More

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Straightforward. I had great experience. Tyra was a pleasure to work with. Financing lady was very nice as well. I had great experience. Tyra was a pleasure to work with. Financing lady was very nice as well. More

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