Sal Zebardast | Page 4

All I wanted to do was build a jeep that I wanted. It was horrible as a repeat customer with back and forth when I knew exactly what I wanted. Jeep.com provided the VIN number but did not tell me It was horrible as a repeat customer with back and forth when I knew exactly what I wanted. Jeep.com provided the VIN number but did not tell me the actual timing which cost me multiple months of payments since the website didn’t provide the actual timeline. My sales rep Sergio who I used before was horrible. Signing my paperwork he barely even said hello. What a joke. More

by pkmeny Verified Customer Verified Customer

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I’m very happy with the staff. They were professional and extremely helpful. I would recommend or buy from them again They were professional and extremely helpful. I would recommend or buy from them again More

by ALBLACK66 Verified Customer Verified Customer

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Simple, efficient, pleasant, low stress buy/sell experience for my second time with this dealership experience for my second time with this dealership More

by NYLAWDOG Verified Customer Verified Customer

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Great experience. they were professional and honest. car prep could have been a bit faster on pick -up but I understand they were busy and it happens. they were professional and honest. car prep could have been a bit faster on pick -up but I understand they were busy and it happens. More

by cjpuleo13 Verified Customer Verified Customer

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Very seamless process. Very helpful and knowledgeable. I don’t have 15 more words to type. Thanks Very helpful and knowledgeable. I don’t have 15 more words to type. Thanks More

by AKLOMBARDI Verified Customer Verified Customer

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Purchased a brand new Jeep, and Boris couldn't have been more helpful. He wasn't pushy. He wasn't tricky or slippery. Recommend this dealership highly. more helpful. He wasn't pushy. He wasn't tricky or slippery. Recommend this dealership highly. More

by BROMLEY2 Verified Customer Verified Customer

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Salerno Duane had a friendly staff and made buying our new Jeep an easy experience new Jeep an easy experience More

by tyler Verified Customer Verified Customer

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Was charged a hold on my credit card which was not applied to my vehicle purchases and still have yet to receive a refund. Was charged first months car payment on one of my purchases after I put 5k do applied to my vehicle purchases and still have yet to receive a refund. Was charged first months car payment on one of my purchases after I put 5k down, after the transaction was completed. That payment was then never applied or credited back to me and when I questioned it because I paid that same 1st months payment to Jeep 1 week after receiving my car Sal told me don't tell me how to do my job I don't tell you how to do yours then all of a sudden when he looked into it not taking my word at face value said this never happens but still have yet to get that credit back. Cesar was a nice guy but sold me on a truck missing equipment I wanted, told me he would take care of me on aftermarket parts gave me a fair price but then told me I had to install it myself but would get back to me on the Monday after my purchase to to what he can do which is now a month later and still no call no resolution. Bought 150k of cars, owners son was a gentlemen but finance mangers are arrogant and need a lesson in customer service. All and all disappointing experience for a small family style dealership. More

by mvolpe0 Verified Customer Verified Customer

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Easiest car purchase I’ve ever made. Hassle free and would purchase again from Salerno Duane. Hassle free and would purchase again from Salerno Duane. More

by Mrgla Verified Customer Verified Customer

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I purchased a Jeep from them. Buying process was easy but they did surprise me with a $525 fee to process the license plate transfer from previous vehicle to the new vehicle. I li Buying process was easy but they did surprise me with a $525 fee to process the license plate transfer from previous vehicle to the new vehicle. I live in PA and they said this was the outside company fee. They ended up sending my registration 3 days before the temporary tag expired. This required me to scramble to get the car inspection and emissions. They also sent the paperwork to my old address and I gave them my new address when I purchased the vehicle. All of the paperwork was done with my new address but they managed to send the registration to my old address. This required me to go pick it up myself. No help from the dealership and no apologize for my inconvenience. Long story short, once I bought the car they didn't go out of their way to do anything for me. Not good customer service and would not buy another vehicle from them. Little things matter. More

by Pete Verified Customer Verified Customer

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