Ryan Urban
Ryan Urban at Toyota of Kent

Ryan Urban | Page 6

General Sales Manager

Toyota of Kent

1111 W. Main St.
Kent, OH 44240

4.8
106 Reviews
4.8

106 Reviews

Write a Review

106 Reviews of Ryan Urban

January 13, 2023

Dealership Rating
Employee Rating

As usual the service was excellent, quick and reasonable. Toyota does it right does it fast and reasonably priced. More

by TLENNON45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 18, 2023

Toyota of Kent responded

Tlennon45, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota of Kent. Thank you, and have a fantastic day!

December 27, 2022

Dealership Rating
Employee Rating

Gary as always easy and honest to work with,this was our 6th car from you and Gary. More

by FAIRMEDIA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 31, 2022

Toyota of Kent responded

Fairmedia, we're glad you had such a wonderful experience with us! If you're ever in need of more help, please let us know!

December 01, 2022

Dealership Rating
Employee Rating

I had a positive experience with sales, management, and finance. I have recommended Kent Toyota to others. More

by MO_SWARTZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ashley Williams , Steven Olmsted

Dec 06, 2022

Toyota of Kent responded

Mo_swartz, your satisfaction is our top priority. Thanks again for the recommendation, and have an amazing day!

November 16, 2022

Dealership Rating
Employee Rating

Absolutely amazing staff and service! They got me in the car I wanted and in my budget. Best experience I’ve had buying a new car! More

by KELLY.PARK2006
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 20, 2022

Toyota of Kent responded

Kelly.park2006, we're so glad that we were able to go above and beyond your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Toyota of Kent!

November 06, 2022

Dealership Rating
Employee Rating

This is the wrong email. I’m tired of getting emails even though I have unsubscribed multiple times. Maybe a bad review will get your attention. More

by CTBROCK
Customer Service
Friendliness
Price
Recommend Dealer
No
Jun 12, 2024

Toyota of Kent responded

Ctbrock, we apologize for the inconvenience you've experienced with our email system. We understand how frustrating it must be to receive unwanted emails, and we are committed to resolving this issue. Could you please provide us with the email address that is receiving these communications? We will ensure that it is removed from our mailing list immediately.

October 04, 2022

Dealership Rating
Employee Rating

Everything went great! I was treated very nicely. Everything was explained to me and that left me with no questions. I was in and out quickly. Was a great experience all ar More

by REDFIRRBUD
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Bonina

Nov 03, 2022

Toyota of Kent responded

Redfirrbud, thank you for sharing your positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Toyota of Kent!

September 24, 2022

Dealership Rating
Employee Rating

Mike Sheppard saved the whole experience. Thank you for delivering a wonderful vehicle after so many challenges. More

by KEELINGA
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary Shultz, Nicholas Williams, Ashley Williams, Matt Roberts, Anthony Bonina , Kaylee Genthner, Tiffany Lucas, Mike Sheppard

Nov 03, 2022

Toyota of Kent responded

Hi Keelinga, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 19, 2022

Dealership Rating
Employee Rating

John was very great about getting me checked in! The oil change was very quick. The only thing I would complain about would be the car wash. I do appreciate them cleaning my car. However, you can te More

by KATIECATCHER1315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 03, 2022

Toyota of Kent responded

Katiecatcher1315, we really appreciate your feedback! We do hope we can be of assistance in the future. Take care!

August 29, 2022

Dealership Rating
Employee Rating

Got a great car on lot was everything I was looking for could not be happier love my new Rav4 Hybrid More

by TREVOR.KOV9
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Roberts

Sep 02, 2022

Toyota of Kent responded

Hello Trevor.kov9, we appreciate you taking the time to leave us this feedback. Until the next time we meet, take care!

August 17, 2022

Dealership Rating
Employee Rating

Exelent service, it only take me less then an hour to go home with my new ride More

by BILLYOO2012
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 17, 2022

BILLYOO2012 responded

Exelent service and fast response, it took me less then an hour to have my new ride and i love it

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