Ryan Lapierre | Page 33

If I owned a car dealership, I would try to steal Brian Philips away without hesitation. This is the type of person that makes a company successful. I have to say that it was a pleasure dealing with Bria Philips away without hesitation. This is the type of person that makes a company successful. I have to say that it was a pleasure dealing with Brian. What a refreshing experience to work with a salesperson that comes across as trustworthy, honest, articulate and knowledgeable. I could have purchased from any number of dealerships, but it was Brian's professional attitude that made me choose Gates. I will definitely give Brian's name to anyone who is looking to purchase a car, and I will certainly look him up when it comes time for us to buy again. More

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Best overall experience of purchasing a vehicle ever. All personnel, from Sales Consultant to Finance team were extremely personable and business like. Felt very comfortable the entire time and was not r All personnel, from Sales Consultant to Finance team were extremely personable and business like. Felt very comfortable the entire time and was not rushed once into any kind of decision making, as well as not waiting very long in any chairs ourselves for Sales to work with us. In closing, would and will highly recommend Gates to family and friends. More

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The sales ppl were friendly and attentive to our needs. They wanted to go above and beyond to get our business. One example of this is allowing us to take the vehicle we were interested in and bring it wi They wanted to go above and beyond to get our business. One example of this is allowing us to take the vehicle we were interested in and bring it with us to another dealer to help compare. they also understood comcerns about mechanical issues we pointed out and were happy to address them and correct them even though some items did not fail on the inhouse safety check. As for the price we give a 4 because we met half way on a price that was offered by another dealer on a comparable vehicle. If we had settled on the sme price we would have given a 5. As for the 4 in quality of work, the vehicle was not ready when it was supposed to be and the cleaning was not 100% (even noticed by the salesman). More

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Gates customer service is great, everyone is very nice. They want to help you make the right choice. The car looked great when we picked it up. The place is also very clean. They want to help you make the right choice. The car looked great when we picked it up. The place is also very clean. More

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This was my first buying experience at Gates. A very professional dealership and accommodating staff. As a customer, I was impressed with the great selection of vehicles and the overall organization of professional dealership and accommodating staff. As a customer, I was impressed with the great selection of vehicles and the overall organization of the lot. Everyone involved in my purchase was very helpful. My vehicle was delivered in immaculate condition. My thanks to Jay for a great buying experience. Gates seems to have their act together! More

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best vehicle purchase experience to date. Ralph Clement & Ryan Lapier made the buying experience very injoyable, no stress, no bickering & i was happy with all the incentives. & Ryan Lapier made the buying experience very injoyable, no stress, no bickering & i was happy with all the incentives. More

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This has to be one of my best experiences in 50 years of buying a car. Paul spent the entire day in making my delivery complete. I arrived at 11am, shopped, test drove, made a decision after lunch, the leas buying a car. Paul spent the entire day in making my delivery complete. I arrived at 11am, shopped, test drove, made a decision after lunch, the lease was arranged, trailer hitch & wiring was installed, all paperwork was done, & I left at 6pm. WHEW!!!! More

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I always receive great service everyone at Gates is friendly and helpful. With the offer to upgrade my car to a 2012 I contacted Paul Bacon and we scheduled an appt right away to see what would work ou friendly and helpful. With the offer to upgrade my car to a 2012 I contacted Paul Bacon and we scheduled an appt right away to see what would work out. Ryan worked quickly to get me loan info since I had to leave for school. Nick did a great job answering all my questions. More

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Friendly sales staff and knowledgeable about the product they are selling. I felt that I was not being pushed into buying my truck and that the final sales price was fair. The finance manager was also ver they are selling. I felt that I was not being pushed into buying my truck and that the final sales price was fair. The finance manager was also very patient and helpful with my purchase. Thanks to everyone at Gates and I will spread the word. More

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As soon as my wife and I walked in the door we were greeted with smiles right away. I was at the time leasing a Honda CRV and in the back of my mind I was going to buy it. I had heard great things abo greeted with smiles right away. I was at the time leasing a Honda CRV and in the back of my mind I was going to buy it. I had heard great things about Gates and just wanted to check out the Nissan Rogue and my options. Ryan LaPierre was very helpful with working within my price range, and suggest I take the Rogue for a test drive. Paul Bacon explained and showed me all the features of the Rogue, I was sold before I even sat down in the car. Paul was very friendly and made it an easy transition to a new car. Nick Truax was efficient and made us feel at ease with all the paperwork. Gates gets it! More

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