Ryan Lapierre | Page 15

new car Ryan and Tara were exceptional to work with. This is the 4th vehicle that we have purchased from Gates. Highly recommend Gates as a great place to pur Ryan and Tara were exceptional to work with. This is the 4th vehicle that we have purchased from Gates. Highly recommend Gates as a great place to purchase a vehicle. Rene & Paula More

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The Process of Purchase - An Enjoyable Experience The process of purchasing a motor vehicle does not need to be complex nor littered with hidden costs or agendas. For most, it’s tough enough to just s The process of purchasing a motor vehicle does not need to be complex nor littered with hidden costs or agendas. For most, it’s tough enough to just save for a major purchase. Having shopped extensively-up on down the East Coast from Connecticut to Florida-we were able to determine a price range on our vehicle of choice (Nissan Rogue SL) and its numerous locations. It was then just a matter of choosing the proper vendor. After believing we had the best price out-of-state, we offered a distributor in Connecticut a shot at matching the cost. We had heard good things-it is indeed a small world and word of mouth travels-about GATES GMC Buick Nissan, and decided to at least give them a chance to match our best offer. One short phone call to Paul Bacon (Certified Vehicle Specialist ) placed the figure and terms on the line. If they could match the deal, they had the sale. I wasn’t sure if Mr. Bacon believed me, but he took me at my word and delivered a vehicle. Honestly, we were delighted to keep our purchase in the state of Connecticut. More

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leasing from a new dealer Tara Rasmus,Ryan LaPierre,Chris Messier, were a great team. They made the re-leasing of a new Vechile, the most enjoyable,easiest, transaction we have Tara Rasmus,Ryan LaPierre,Chris Messier, were a great team. They made the re-leasing of a new Vechile, the most enjoyable,easiest, transaction we have ever experienced. The way we were greeted, and the whole atmosphere, at Gates, made us feel that we were important to them. We’ve never been treated like that at other dealers. We will gladly recommend them to others who are looking for a new vehicle. More

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Always a pleasure Replaced our survey work vehicle with a GMC from Gates. Always have a great experience with the sales team at gates. Thanks Paul Bacon for your sales Replaced our survey work vehicle with a GMC from Gates. Always have a great experience with the sales team at gates. Thanks Paul Bacon for your sales assistance! More

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A pleasant buying experience.. I bought a Nissan Frontier recently at Gates, Tara Rasmus made the experience so easy. She was very attentive to my needs, answered all my questions q I bought a Nissan Frontier recently at Gates, Tara Rasmus made the experience so easy. She was very attentive to my needs, answered all my questions quickly and didn't pressure me to buy. It was nice to have her lead me in the right direction, and let me make the decision!! Overall, Gates is a very friendly dealership, and everybody I met was fantastic! Couldn't be more happy with the overall customer service!! Gates is well worth the trip, and ask for Tara, you won't be disappointed!! More

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Sustained Excellene!!! Team Gates is THE gold standard! Some think we are a Nissan family...but really we are a Gates family! Kudos to Ryan, James & Chris! Well done gents! Team Gates is THE gold standard! Some think we are a Nissan family...but really we are a Gates family! Kudos to Ryan, James & Chris! Well done gents! More

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Many Good Things To Say! I have spent much time in this dealership over the past four months. Nick Florentino sold my youngest daughter her Murano in November. He sold my midd I have spent much time in this dealership over the past four months. Nick Florentino sold my youngest daughter her Murano in November. He sold my middle daughter a Rogue in January and then I purchased a Murano this past week. We all view Nick Florentino as "our" salesman. He is very patient, kind, funny and knowledgeable. He listens and gives his opinion. He goes above and beyond to help you. He even offers to bring in vehicles from other dealerships, even though it means he won't get the sale. I began looking and test driving before my lease was up. He learned what I liked and I could call him about a car and he would tell me if he thought I would like it. He answered truthfully and I trusted and knew he was right because he would respond with answers reflecting what I had expressed as my desired elements in a car. My car was totaled and I had to find a vehicle quickly. Because we had so much history, he was able to make the process less stressful. I had to look while I was in pain and overwhelmed by the loss of my car and the agencies contacting me to settle. Nick was fantastic. Nick Truax did my paperwork and he is so gracious and funny. He was patient and ver kind. We had also dealt with Chris Messier and were very pleased with his service as well. He even made the effort to stop by while I worked with Nick Truax, just to say hello and as how I was doing after hearing about the accident. Ryan Lapierre aka, our "Doorman" is a wonderful manager. He is fair and professional. We appreciated his steady handling of our deals. Denny Gates is such a friendly and personable manager. He is aware of what is going on in the showroom and conscientious about how long deals take. He greets customers and remembers you when you return. More

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Amazing Experience for a 2nd Time This time it was my turn to get a new car. I was between 2 different vehicles and Martin Q. took the time to go through the vehicles and all their fe This time it was my turn to get a new car. I was between 2 different vehicles and Martin Q. took the time to go through the vehicles and all their features with me. He was very patient and had answers for all my questions to help me with my decision. Nissan Pathfinder for the WIN! Then Ryan L.was extremely patient and knowledgeable to all my Leasing questions. After discussion, I was sold that Leasing was the right option for our family. I highly recommend the team of Martin and Ryan! More

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The Customer is Family The rating is a no brainer , From the minute you walk in the door the customer service is infectious. You are treated with kind respectful individual The rating is a no brainer , From the minute you walk in the door the customer service is infectious. You are treated with kind respectful individuals. They are not there to "sell you a car or a sales pitch" The cars sell themselves. My husband has been a loyal Nissan owner for 13 years . Nine years ago when I retired he insisted I get a Rogue. Im sold. Just recently I was in need of new vehicle, We are both retired , Suffice is to say our budget is limited. With the help of the salesman, general manager and the whole team I drove away in an affordable brand new Rogue sport. The support and care of the staff left me speechless. This does not happen in today's world. It is easy to understand why they are #1 . My husband will be heading back soon for an upgrade More

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better deal than I had anticipated Call bacon we walked me through several scenarios and search of a solution to my situation. He was patient and thorough with my questions, you gave m Call bacon we walked me through several scenarios and search of a solution to my situation. He was patient and thorough with my questions, you gave me real answers. I left with more car than anticipated and spent less money. This is the fourth vehicle obtain with Paul's assistance I trust him completely. The dealership is top-notch service is excellent and everyone is friendly. These folks are real pros. More

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