Ryan Heine | Page 23

Santiago made my first car buy experience very easy without the feeling of being pressured to purchase. He was extremely patient and worked with my ever changing work schedule and made sure all of my q without the feeling of being pressured to purchase. He was extremely patient and worked with my ever changing work schedule and made sure all of my questions were answered. With Lake being my second dealership I visited, the customer service provided by not just him but all of the staff assured me that they are not there just to make a buck. I will definitely recommend Santiago and Lake Ford to everyone I know looking to purchase new vehicles. More

by alexandrahamdan Verified Customer Verified Customer

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I was treated with exceptional respect, courtesy, knowledge and kindness by the Sales consultant Nick Sigel. One quality that made my experience and ultimate decision to purchase my vehicle is that N knowledge and kindness by the Sales consultant Nick Sigel. One quality that made my experience and ultimate decision to purchase my vehicle is that Nick listened to my every word. More

by jwtn57 Verified Customer Verified Customer

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The dealership was very nice and welcoming. The empooyees were very helpful, courteous and great to work with. Alec was extremely helpful with my questions and showing me the functionality of my new purcha were very helpful, courteous and great to work with. Alec was extremely helpful with my questions and showing me the functionality of my new purchase. More

by Anthony Verified Customer Verified Customer

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Joe did an absolutely great job he was painless and I really needed a car and he did a great job finding me one and I love the car really needed a car and he did a great job finding me one and I love the car More

by schultzwesley28 Verified Customer Verified Customer

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The sales man Eric was very nice and very knowledgeable. Most of the time I've always been satisfied going there. I bought a car in the past and have had service done there. Most of the time I've always been satisfied going there. I bought a car in the past and have had service done there. More

by jensenjlb Verified Customer Verified Customer

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The dealership was clean and modern looking. Noticed cleaning crew disinfecting areas where customers had been. Lake Ford had a car I was interested in and wanted to see what kind of deal I could get. P cleaning crew disinfecting areas where customers had been. Lake Ford had a car I was interested in and wanted to see what kind of deal I could get. Price still was a little high in my opinion, but I really did like the car....and bought it. What I didn't like was the mileage that was put on after the advertised mileage. Took away from the existing warranty on the car... ( over 1000 miles put on ) Thought I would get a free oil & filter change.... no luck. Was told they don't do that anymore. But, all & all .... was good experience. More

by jgalins1 Verified Customer Verified Customer

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John Studt and the rest of your staff made our purchasing a used car a very easy process. We especially like that we could review your used car inventory online and that John was willing to bring the car to a used car a very easy process. We especially like that we could review your used car inventory online and that John was willing to bring the car to our home for a test drive. More

by karen_and_joe_msn Verified Customer Verified Customer

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Very easy purchase process. They gave me a fair value for my trade in and they had a fair price on the car I purchased. for my trade in and they had a fair price on the car I purchased. More

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My truck buying experience was Awsome!! No pressure or stress. Santiago Anaya is friendly and very easy to deal with. He took the time to figure out exactly what I wanted and than found the truck for me. stress. Santiago Anaya is friendly and very easy to deal with. He took the time to figure out exactly what I wanted and than found the truck for me. I will recommend Lake Ford and Santiago Anaya to all my friends. More

by dreichert1 Verified Customer Verified Customer

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We obviously had a good experience since we bought we not only a used car but a brand new Edge from Zach. We might be back next year for our daughter thanks to Zach!! only a used car but a brand new Edge from Zach. We might be back next year for our daughter thanks to Zach!! More

by jmerogelio Verified Customer Verified Customer

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