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Ryan Chan
Ryan Chan at Camelback Toyota

Ryan Chan | Page 2

New Car Sales

Camelback Toyota

1550 East Camelback Road
Phoenix, AZ 85014

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4.7
61 Reviews
4.7

61 Reviews

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61 Reviews of Ryan Chan

October 09, 2024

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Employee Rating

Had to go back and fourth on the what was covered under my warranty for an alignment issue. Vehicle did not have any issues before they worked on it. Finally did the alignment said it was good to go but ve More

by MCKINEY_KYLE7
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lou Alsaadi , Leslie five stars

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Oct 14, 2024

Camelback Toyota responded

We understand your frustration with the back-and-forth communication regarding warranty coverage and the ongoing pulling sensation you're experiencing. We take pride in providing exceptional service, and it appears we fell short on this occasion. To ensure a thorough review and resolution, we'd like to put you in touch with Jimmy, our Service Manager, he can be reached directly at cbtservice@vtaig.com

October 03, 2024

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Employee Rating

The process of bringing my car was extremely easy and quick, the representative that took my appointment was extremely helpful More

by jennifer.lara50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 04, 2024

Camelback Toyota responded

Thank you for your wonderful feedback! We're thrilled to hear that your experience was easy and quick. Our team strives to provide helpful and efficient service, and it's great to know that our representative made a positive impression. We look forward to assisting you again in the future!

October 01, 2024

Dealership Rating
Employee Rating

Great service Great customer service thank you so much I highly recommend attention to detail More

by franks1071
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Dinwid, Jonathan Castillo , Larry Ajayi, Maryam Azari, Terrance Borthwell, Eli Cid, Daniel Conway, Antonio Flores, Mayra Flores

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Oct 02, 2024

Camelback Toyota responded

Thanks, Frank! We’re thrilled to hear you enjoyed our service and appreciated the attention to detail. Your recommendation means a lot to us. We look forward to serving you again!

September 29, 2024

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Employee Rating

No pressure deals and all were very transparent with all information. The sales staff was awesome. More

by MATTHEWARCHULETA.74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse Lopez, Justin Jensen

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Oct 02, 2024

Camelback Toyota responded

Matthew, thank you for your fantastic review! We're thrilled to hear you had a positive experience with our sales team. Transparency and a pressure-free environment are our top priorities. We appreciate your support and look forward to serving you again!

September 03, 2024

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Employee Rating

Very friendly and professtional. Service was timely and notified when all was completed. Vechile was ready to go when i arrived. More

by ERNDAWGVASQUEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 11, 2024

Camelback Toyota responded

Thank you for the great review! We're happy to hear you had a friendly and professional experience with us, and that everything was completed in a timely manner. It’s always our goal to ensure your vehicle is ready when you arrive. We look forward to serving you again in the future!

August 30, 2024

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Employee Rating

Cesar did an excellent job of servicing my Tacoma! I had a concern regarding one of my warranties and he was thorough and knowledgeable! More

by Franciscofrias0716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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August 07, 2024

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Employee Rating

They were all very nice and have very good customer service with everyone and very cool More

by AUSTINGRAVES324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Dinwid, Lou Alsaadi, Jonathan Castillo , Larry Ajayi, Maryam Azari, Terrance Borthwell, Eli Cid, Daniel Conway, Jason Johnson

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August 04, 2024

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Employee Rating

I am so happy with Toyota dealer service, all technicians have a good experience and any car will be in a good hand , thank you. More

by midiahanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Nguyen

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July 29, 2024

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Employee Rating

Did great I appreciate the service Isaiah and Ian did a great job. Coordinating the sale of the vehicle. Everyone has been very helpful and has provided me with quality service. Thank you. More

by MIKEGARCIACDA
Recommend Dealer
Yes
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July 26, 2024

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Employee Rating

I. Believe they tried to make the process as easy as possible with the least amount of hassle. More

by onewindy1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Conway, Jason Johnson

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Jul 30, 2024

Camelback Toyota responded

Thank you for your feedback! We’re delighted to hear that we were able to make the process as easy and hassle-free as possible for you. If there’s anything else we can assist with or if you have further suggestions, please let us know. We look forward to serving you again!

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