197 Reviews
Write a Review197 Reviews of Rusty Russell
August 01, 2024
The staff was very friendly! They were able to get me in quickly before I was scheduled to leave for vacation. I also like the fact that they didn't try to upsell me on any prod They were able to get me in quickly before I was scheduled to leave for vacation. I also like the fact that they didn't try to upsell me on any products. They did offer, but when I declined they did not push me to purchase the additional services. More
July 27, 2024
Thanks to the staff at Crain Kia for making our vehicle buying experience perfect. My wife, daughter, daughters sister in law and myself have all bought vehicles from Crain Kia in the last 6 weeks. They ar buying experience perfect. My wife, daughter, daughters sister in law and myself have all bought vehicles from Crain Kia in the last 6 weeks. They are the best. Special Thanks to Mr. Shawn Gatlin. He really made our experience the best. We all highly recommend Crain Kia. More
Other Employees Tagged: Patrick Martin, Lesia Morrison, Quinn Owens, Maleek Dotson, Micah Rhodes , Chad Smith, Shawn Gatlin
July 25, 2024
Could hear a clinking in the left front caliper of my mother's car when it it started after about 2 hours of driving on hilly Terrain never quit until it cooled off for about 2 hours and you can hear it mother's car when it it started after about 2 hours of driving on hilly Terrain never quit until it cooled off for about 2 hours and you can hear it again after about another 2 hours of driving When taking into the dealership they could find nothing wrong I've been a Chevrolet mechanic for 25 years and that usually is a sign of a bad hydraulic cylinder in the caliper no one would listen as a result it did lock up and cause severe damage not very happy I think I would just stick with Landers More
Other Employees Tagged: Quinn Owens
July 25, 2024
The entire process start to finish was very easy! They brought up the car i was interested in from a different location and helped me make my purchase without having to wait around for a long time. They brought up the car i was interested in from a different location and helped me make my purchase without having to wait around for a long time. More
Other Employees Tagged: Quinn Owens
July 16, 2024
Rusty was straight to the point. Hands down the best salesman I have met. I will refer others Hands down the best salesman I have met. I will refer others More
Other Employees Tagged: Robert Gilmore, Patrick Martin, Marketing Team, Lesia Morrison, Quinn Owens , Chad Smith
July 05, 2024
Buying a car for my first time ever was a great experience for me and easy! Thanks to Mr.Willams!!! experience for me and easy! Thanks to Mr.Willams!!! More
Other Employees Tagged: Robert Gilmore, Marketing Team, Lesia Morrison, Quinn Owens , Daniel Reed, Demetrius Williams, Betty Edwards
June 30, 2024
Service is always excellent at crain kia of Conway. The staff is awesome and the service manager does a wonderful job. Great people , great place ! The staff is awesome and the service manager does a wonderful job. Great people , great place ! More
Other Employees Tagged: Patrick Martin, Lesia Morrison, Quinn Owens, Maleek Dotson, Micah Rhodes , Darian Hill, Tommy Moore, Andrew Peck, Christopher Tye
June 27, 2024
Rusty did great. My customer service experience was phenomenal. I got everything I asked for and more. The Kia team was welcoming. Rusty went above and beyond to ble My customer service experience was phenomenal. I got everything I asked for and more. The Kia team was welcoming. Rusty went above and beyond to bless me with a beautiful 2024 Kia Forte GT Line. More
Other Employees Tagged: Quinn Owens , Caleb Brown, Tommy Moore, Chad Smith
June 14, 2024
Crane Kia is a great dealership. I am very satisfied and,happy with my choice to come to crane dealership. Thank you both very much for your help. I am very satisfied and,happy with my choice to come to crane dealership. Thank you both very much for your help. More
Other Employees Tagged: Tommy Moore

