Rusty Russell
Rusty Russell at Crain Kia of Conway

Rusty Russell | Page 10

Salesman

Crain Kia of Conway

810 South Amity Road
Conway, AR 72032

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4.8
197 Reviews
4.8

197 Reviews

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197 Reviews of Rusty Russell

December 14, 2023

Dealership Rating
Employee Rating

Caleb and Rusty are the BEST! !! They will definitely get you what you want. Go shop with them. More

by lovingyungstarz
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Caleb Brown

December 10, 2023

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Employee Rating

I would highly recommend this dealership. Rusty and his team were great to work with. Thank you. More

by cablaylock2
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Purchase Time
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Recommend Dealer
Yes

December 09, 2023

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Employee Rating

Rusty was very personable and one of the best car salesman I have ever worked with. He made purchasing my new vehicle an easy transaction. More

by pgs325
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Trade-in Experience
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Recommend Dealer
Yes

December 08, 2023

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The dealership was nice and clean warm welcoming people and some very good sales. Thanks Rusty More

by maburrell27
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Gilmore, Patrick Martin, Marketing Team, Lesia Morrison, Quinn Owens , Caleb Brown, Teddy Crouch, Gage O'Neal, Chad Smith

November 20, 2023

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Employee Rating

The sales experience was great. There was no pressure to buy. I was allowed to test drive 3 different vehicles. The first vehicle I considered buying, they allowed me to drive ho More

by rdunn
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Recommend Dealer
Yes

November 19, 2023

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Not customer friendly at all! Didn’t not try to work with us On a cash price for my daughter her first vehicle. Will not recommend this dealer or Rusty to anyone. More

by tguiltner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Nov 20, 2023

Crain Kia of Conway responded

Tax Credits and KIA Rebates are a great way to save money on your new KIA purchase. KIA offers these Credits and Rebates but must be financed with KIA Finance America. You wanted to pay cash for the Online Price without financing with KIA Finance America and that isn't an option. We tried working with you and your family to purchase a KIA for your daughter but unfortunately, we couldn't reach an agreement. Wishing you all the best. If you have any questions, please contact me. Lesia Morrison Customer Relations Manager Crain KIA of Conway 501.470.7028

Nov 20, 2023

tguiltner responded

Apparently your salesman doesn’t need money. He definitely didn’t try to work with us. He did try to call and text several times after we left. He made us feel like crap because we didn’t want to finance!!! Will never come back or refer anyone there!

November 18, 2023

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This was the best vehicle purchase experience we have had. We weren't pressured and our salesperson answered all questions for us. More

by MEEKMYRA
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Quinn Owens, Maleek Dotson, Micah Rhodes , Caleb Brown, Donald Cofield, Hunter McElyea, Tommy Moore, Andrew Peck, Christopher Tye

November 16, 2023

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Employee Rating

I was in a time of need and they help me. Very professional and very kind. I would recommend to anyone and everyone. More

by ANTHONYCARRILLO7123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maleek Dotson, Micah Rhodes , Caleb Brown, Donald Cofield, Hunter McElyea, Tommy Moore, Andrew Peck, Christopher Tye

October 31, 2023

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Employee Rating

A+ experience. Service after the sale also. It’s like he’s a personal friend now. This was my first time buying a new car. More

by blevinsneal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Gilmore, Patrick Martin, Lesia Morrison, Quinn Owens, Maleek Dotson, Micah Rhodes , Nathan Lusinger, Andrew Peck, Brandon Roberts, A+Hunter

October 29, 2023

Dealership Rating
Employee Rating

My wife and I found the car we wanted at Crain Kia in Conway, Arkansas; we live in Colorado! From the first contact with Rusty, the entire sales transaction went smoothly. Rusty and I communicated via More

by mrfrogaholic
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Quinn Owens

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