Dealership Experience
8 yrs, 11 mos
149 Reviews
Write a Review149 Reviews of Russell Stamm
February 12, 2019
Great Experience - Highly Recommend My husband did extensive research into what car we wanted and what a fair price would be. When the right certified pre-owned vehicle popped up on Elki My husband did extensive research into what car we wanted and what a fair price would be. When the right certified pre-owned vehicle popped up on Elkin's website, he knew it was what he wanted. He asked for monthly payment numbers which were provided via e-mail within an hour of his talk with the online sales rep. We came into the dealership a day later and everything we were told was exactly what we expected - no surprises. We worked with Russ on the sale, Bob on the finance/warranty piece, and Michael helped us get set up and showed us how all the features of our new vehicle worked. It was the smoothest car purchase I've ever experienced and I would definitely recommend Elkins and everyone we worked with. Never felt pressured, and got all our questions answered - everything was straightforward and made simple for us. More
Other Employees Tagged: Bob Borman , Michael Fofana
January 30, 2019
Great experience. Had a very good experience when buying my car. Salesman, manager, and rest of staff that I dealt with were courteous, friendly, and put no pressure o Had a very good experience when buying my car. Salesman, manager, and rest of staff that I dealt with were courteous, friendly, and put no pressure on me to buy a car. Will return to purchase another car when the time comes. More
Other Employees Tagged: Bob Borman, Adam Elkins , Lisa Hulmes
January 20, 2019
Excellent service Russell was wonderful! Helped to facilitate our paperwork ahead of time and answered all of our questions in a timely manner!!! Offered pizza to a pre Russell was wonderful! Helped to facilitate our paperwork ahead of time and answered all of our questions in a timely manner!!! Offered pizza to a pregnant woman and was so kind! Even after our purchase, had some silly questions. Took the time to call back and was extremely patient with us:) Lisa in finance was great too:) All paperwork was processed ahead of time and was able to get my husband a great rate! More
Other Employees Tagged: Adam Elkins , Lisa Hulmes
January 19, 2019
Amazing I enjoyed being helped by Russell Stamm he Was extremely helpful, informative and patient throughout the entire buying process. I would definitely rec I enjoyed being helped by Russell Stamm he Was extremely helpful, informative and patient throughout the entire buying process. I would definitely recommend Elkins Chevrolet More
January 05, 2019
Made me feel like family No gimmicks, no high pressure, honest and happy people. I drove an hour and a half to get to the dealership. It was well worth the drive. Thank you fo No gimmicks, no high pressure, honest and happy people. I drove an hour and a half to get to the dealership. It was well worth the drive. Thank you for a great experience More
Other Employees Tagged: Lisa Hulmes
August 15, 2018
Not your usual car buying experience It's been several years since we purchased a car from a dealership and after visiting a few our experience with Elkins was by far the best. Very prof It's been several years since we purchased a car from a dealership and after visiting a few our experience with Elkins was by far the best. Very professional and not the usual "car salesman" feel. Sales rep was courteous and although he couldn't originally make the deal and had to get his manager involved, the manager was also respectful and courteous when explaining their pricing etc. When we went back to purchase the process took a little longer than we were expecting but again, the dealership in general was friendly and clean and they always offered water while waiting. More
August 01, 2018
Smooth, fast transaction. Huge selection and prices on Internet were accurate. Transaction on vehicle went great, no hassle. No hidden gimmicks. Professionally run dealership a Huge selection and prices on Internet were accurate. Transaction on vehicle went great, no hassle. No hidden gimmicks. Professionally run dealership and will recommend to my friends, family and colleagues. More
Other Employees Tagged: Michael Bergholtz , Lisa Hulmes, Mike( tech guy)
July 21, 2018
Pleasant experience I Came in only to look..but went home with a new vehicle at the price I wanted..there is also a large assortment of vehicles to see.. I Came in only to look..but went home with a new vehicle at the price I wanted..there is also a large assortment of vehicles to see.. More
June 28, 2018
"Abundance of Professional Courtesy" I visited this dealership with the intent of browsing to research the different models of cars on display. However, after spending time with the sale I visited this dealership with the intent of browsing to research the different models of cars on display. However, after spending time with the sale consultant, Russell Stamm, I was convinced that it was time to purchase a car. Mike Bilbow was also extremely helpful in explaining the various controls inside the car that I purchased. More
Other Employees Tagged: Bob Borman, Mike Bilbow
June 22, 2018
Great Customer Service, No pressure to purchase. Very laid back. Everybody we dealt with were very professional. Selection of vehicles. Like how we were treated. Just a g No pressure to purchase. Very laid back. Everybody we dealt with were very professional. Selection of vehicles. Like how we were treated. Just a good deealership More
Other Employees Tagged: Mike Bilbow, Michael Bergholtz , Lisa Hulmes
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