Russell LaFrance | Page 19

This was my first time buying from a dealership. Because of that I was kind of concerned going into it having no experience. Ryan, Russell, and Gary helped me out and made the experience a good one. of that I was kind of concerned going into it having no experience. Ryan, Russell, and Gary helped me out and made the experience a good one. More

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Great so far. They were courteous and very knowledgeable. They helped me find and finance a vehicle to suit my needs. They helped me find and finance a vehicle to suit my needs. More

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Great salesman, easy to talk to. Car not in stock will buy from him when available. buy from him when available. More

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Great to deal with did everything they said they would do and also very fast getting out of dealership. Drove from Lubbock and they got me on my way home quickly. Pleasure todo business with. and also very fast getting out of dealership. Drove from Lubbock and they got me on my way home quickly. Pleasure todo business with. More

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John did a great job and took care of us throughout the entire purchase of our new 2021 Toyota Tacoma! No pressure just professionalism and kindness!!! entire purchase of our new 2021 Toyota Tacoma! No pressure just professionalism and kindness!!! More

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Very kind and honest people. They know what customer service is. Russell LaFrance and John were the best! I love my new SUV so much! service is. Russell LaFrance and John were the best! I love my new SUV so much! More

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Everyone here was great to work with! We live out of state and a smooth wonderful experience. Would highly recommend them. state and a smooth wonderful experience. Would highly recommend them. More

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Russell went far above what I’ve seen any other salesman do. I’m in California and was looking for a specific Avalon, which I could not find CA anywhere. I mistakenly contacted Russell via the internet, b do. I’m in California and was looking for a specific Avalon, which I could not find CA anywhere. I mistakenly contacted Russell via the internet, but it turned out to be the best mistake I’ve made in a long time! He reached out, and I explained I was in California and I was sorry I wasted his time. He mentioned that they have sold to out of state customers in the past, and said he would look for the car I wanted. I honestly thought I wouldn’t hear back from him. Less then an hour later, he contacted me with the news that he had found one! He was very professional and went out of his way to provide me pictures of the car, and was extremely patient with all my endless questions via text messages and phone calls. Gary Deeb in Finance was also extremely helpful in securing financing for me. I think purchasing this car out of state went smoother than any dealership I’ve dealt with in California. I would 100% recommend Russell and Four Stars Toyota! More

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Pasting my Google review.I'm someone who always reads Pasting my Google review. I'm someone who always reads reviews before buying stuff. So here's my detailed review about my recent experience at Four Pasting my Google review. I'm someone who always reads reviews before buying stuff. So here's my detailed review about my recent experience at Four stars toyota. I've been trying to get a highlander for my sister for few weeks now. I came across a low price on internet by four stars Toyota. Thought it'll be a bait-and-switch. However, when i called, Russell - their salesperson, he told me that the vehicle was available. He offered me a very competitive price on the vehicle - the exact same price that i saw on internet. I drove 3.5 hours from dallas to Four stars toyota.The price was exactly the same price that they promised me. Unlike some dealerships in dallas, there were No hidden charges or any unnecessary made-up packages.. I really appreciate the honesty. It's rare in the car buying process nowadays. When we went to finance the car, we wanted to process the loan through our credit union but - Gary in finance - said he wanted to see if he could beat the score. So we gave him the info and he came back with an interest rate, that was lower than our credit union's rate. Who doesn't like lower interest rates? :) He also offered the extended warranty for a great discounted price. Even though it's a Toyota car, since it's loaded with thousands of electronic parts, i decided to take that extended warranty for the peace of mind for next 7 years. Overall, this dealership is setting a benchmark for the car shopping experience. I hope they'll continue to offer great deals on cars, so people like me will go here, even from other states. Some dealerships in dallas needs to learn their business model with honesty and transparency. I'm Looking forward to the next opportunity to buy a Toyota from them! More

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Russell at Four Stars made our vehicle purchase process seamless. I’ve been through many experiences with car dealerships before and have been mostly left with a bad taste in my mouth. Four stars and Russe seamless. I’ve been through many experiences with car dealerships before and have been mostly left with a bad taste in my mouth. Four stars and Russell was a breath of fresh air. Everything was straight forward. No games. I highly recommend anyone and everyone in the market for a vehicle reach out to Russell at Four Star. Thanks for helping me with the new RAV4! -Colby and Heather More

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