Russel Wade
Russel Wade at Phil Wright Autoplex

Russel Wade | Page 7

Sales Professional

Phil Wright Autoplex

3300 E Main St
Russellville, AR 72802

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4.9
165 Reviews
4.9

165 Reviews

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165 Reviews of Russel Wade

November 18, 2023

Dealership Rating
Employee Rating

The dealership was very helpful and supportive,Have bought vehicles there for years,Would not go anywhere else, More

by wSTONEY51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 21, 2023

Phil Wright Autoplex responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Phil Wright Autoplex Team

October 01, 2023

Dealership Rating
Employee Rating

Always have what I'm looking for. Russell is always a big help when searching for a new vehicle More

by tuckertj12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 04, 2023

Phil Wright Autoplex responded

Thank you so much for this lovely review, Tucker! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Russell and our team have been so helpful during your visits. If you have any questions, please don't hesitate to reach out to us again. Sincerely, The Phil Wright Autoplex Team

September 17, 2023

Dealership Rating
Employee Rating

This is a true “home town “ dealership. No haggling and with only a $129 dealer prep fee. That’s awesome! 👍 They also use a Top Notch delivery and transport service for those who need thei More

by tony@tropicalpoolsfl.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Hipps, Brad Hottinger, Chauntisy Ayers, Chance Manning, John David Jones, Blake Bustard , Keith Holbrook, Adam Stoffle, Patrick, Andrew

Sep 20, 2023

Phil Wright Autoplex responded

We can’t thank you enough for writing this awesome review for our dealership, Tony! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Phil Wright Autoplex Team

August 25, 2023

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Employee Rating

Everything was great. The salesman was really good at helping me find what I was wanting. More

by dlh72801
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 25, 2023

Phil Wright Autoplex responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Phil Wright Autoplex Team

August 14, 2023

Dealership Rating
Employee Rating

Had my oil changed. All oil leaked out of car. Technician cross threaded oil plug. No apology No garage floor clean up offered. More

by ARYOOPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 16, 2023

Phil Wright Autoplex responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Phil Wright Autoplex Team

Aug 16, 2023

ARYOOPER responded

And how do you want me to respond when the damage is done. There was No apology so you can’t go back and undo that one. There was no offer to clean the oil spill on my garage floor. They were given in opportunity when I asked how do “I” clean up my garage floor? The reply was to go out and buy a particular bag of clay that is used for oil spills on garage floors. I was told I could buy it at Walmart. No thought about the fact that it’s over 100° in my garage and they’re telling this 70+ year old senior, she can go home and clean up her the oil spill herself. So is this the kind of response you were looking for? Because every word of this is true!

August 05, 2023

Dealership Rating
Employee Rating

PWA is the best at what they do! The sales team is great to deal with! More

by JOHNNYBUCHER3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Hipps , Adam Stoffle

Aug 08, 2023

Phil Wright Autoplex responded

Thank you for your review of our sales team. We're glad to hear that you had a positive experience with us and look forward to seeing you again soon! Sincerely, The Phil Wright Autoplex Team

August 03, 2023

Dealership Rating
Employee Rating

No pressure, good people easy to get along with and very accommodating also I may add pet friendly!. Well wroth the drive and will continue my service here. More

by graishe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terry Reeves,Patrick

Aug 04, 2023

Phil Wright Autoplex responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Phil Wright Autoplex Team

July 27, 2023

Dealership Rating
Employee Rating

Russell Very Helpful. Waiting to sign papers almost 1 1/2 hr., too long. Getting ready leave, but Russell came by and talked with us. Glad we stayed. He is a good guy. More

by gsgrant2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 28, 2023

Phil Wright Autoplex responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Phil Wright Autoplex Team

July 23, 2023

Dealership Rating
Employee Rating

As always Russell Wade preforms his job with professionalism, always putting his customer first. Phil Wright Autoplex has always been the model dealership to work with. They set the mark for o More

by JOSHSHIELDS67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 25, 2023

Phil Wright Autoplex responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Phil Wright Autoplex Team

July 23, 2023

Dealership Rating
Employee Rating

As always Russell Wade preforms his job with professionalism, always putting his customer first. Phil Wright Autoplex has always been the model dealership to work with. They set the mark for o More

by JOSHSHIELDS67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 25, 2023

Phil Wright Autoplex responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Phil Wright Autoplex Team

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