Russ Stanski | Page 6

ODaniel Mazda responded

Thank you for your amazing feedback! We’re so glad to hear that you’ve consistently had great experiences with us. Our team takes pride in being courteous, helpful, and providing exceptional service across all departments. Your kind words are a testament to their hard work and dedication. We truly value your loyalty and look forward to continuing to serve you in the future. If there’s ever anything you need, don’t hesitate to reach out!

ODaniel Mazda responded

Thank you for sharing your wonderful experience! We’re thrilled to hear that your visit with us was smooth, understanding, and accommodating. Our team strives to provide kind and patient service to ensure every customer feels valued, and we’re so glad we met your expectations. Your recommendation means the world to us, and we’re grateful for the opportunity to assist you. If there’s anything else we can do, please don’t hesitate to reach out. Enjoy your new vehicle, and we hope to see you again in the future!

ODaniel Mazda responded

Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience on the vehicle you purchased in 2022—it’s not the level of service or quality we strive to provide. Your concerns about the truck’s condition and the trade-in offer are very important to us, and we’d like to learn more so we can address these issues and work towards a resolution. Please contact our management team at 260-434-4202. or jkimes@odanielauto.com at your earliest convenience. We value your input and would appreciate the opportunity to make this right.

ODaniel Mazda responded

Thank you for your kind words! We’re so glad to hear that Tyler provided such a personable and enjoyable experience for you. Going above and beyond while maintaining an easygoing, no-pressure approach is exactly what we strive for. Your feedback means so much to us, and we’ll be sure to share your compliments with Tyler and the team. If there’s anything else we can assist you with, don’t hesitate to reach out.

ODaniel Mazda responded

hank you for being a loyal O’Daniel Mazda customer! We’re thrilled to hear that Russ has consistently provided you with top-notch service over the years. Your continued trust means the world to us, and we’re honored to be your go-to dealership. Enjoy your latest vehicle, and we look forward to serving you again in the future!

ODaniel Mazda responded

Thank you for sharing your experience! We’re thrilled to hear Russ made your car-buying process so easy and enjoyable. Your happiness with your new car is what we strive for, and we’re so glad we could deliver. Thank you for choosing O’Daniel Mazda, and we look forward to seeing you again in the future!

ODaniel Mazda responded

Wow, thank you so much for your incredible loyalty and support over nearly 20 years! Purchasing 8 vehicles, along with 5 referrals, is truly an amazing testament to your trust in O'Daniel Mazda. We're thrilled to hear that Russ continues to exceed your expectations by providing straightforward and personalized service that makes your car-buying experience seamless. Prepping 6 vehicles for you to test drive shows his dedication to ensuring you find the perfect fit. We deeply appreciate your ongoing partnership with us and look forward to serving you for many more years to come!

ODaniel Mazda responded

Thank you for being such a loyal member of the O'Daniel Mazda family! Purchasing your 4th vehicle with us is an incredible testament to the trust you’ve placed in our team, and we couldn’t be more grateful. We’re thrilled to hear that Russ has consistently taken great care of your family with his responsive, pressure-free, and attentive service. It’s wonderful to know that Lauren in Finance and our outstanding Service team also contributed to making your experience seamless and satisfying. Your kind words mean the world to us, and we’re honored to be your go-to dealership. Thank you for choosing O'Daniel Mazda—we look forward to serving you again in the future!

ODaniel Mazda responded

Thank you for your wonderful feedback! We’re so glad to hear that our team was honest, efficient, and flexible in working around your schedule. It’s great to know that everyone was friendly and that our financing department went the extra mile to secure the best rate for you. We truly appreciate your trust in O'Daniel Mazda and look forward to serving you again in the future!

ODaniel Mazda responded

Thank you for taking the time to share your feedback. We're thrilled to hear that Russ provided you with a knowledgeable and friendly experience. However, we're truly sorry to hear about the long wait and lack of communication in the finance department. This isn’t the level of service we strive to deliver, and your comments will help us improve. We value your business and hope to have the opportunity to provide a much smoother experience in the future. Please feel free to reach out if you'd like to discuss further. Thank you again for your feedback.