Russ Ouellette | Page 3

Salesperson spoke about discounts that ended up not being applicable for me; this was confusing based on our first service with Werner. applicable for me; this was confusing based on our first service with Werner. More

by thewattfamily Verified Customer Verified Customer

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Great fast and friendly service. Every time I come in they wash my car. Thank you Every time I come in they wash my car. Thank you More

by ALDOUELLETTE Verified Customer Verified Customer

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Service manager Dylan is fantastic. Great follow through and communication. Felt like the team genuinely cared about my experience Great follow through and communication. Felt like the team genuinely cared about my experience More

by PMAILHOT14 Verified Customer Verified Customer

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Had a pleasant and professional visit with Mazda service dept.the inspection was quickly done. dept.the inspection was quickly done. More

by jmtwiglusz Verified Customer Verified Customer

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Nice friendly people, clean, comfortable waiting area. Like the live video inspection of my car and they give it a wash when done. Like the live video inspection of my car and they give it a wash when done. More

by suebreault Verified Customer Verified Customer

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I like the car inspection video and the communication from Russ to keep me informed. from Russ to keep me informed. More

by md3456 Verified Customer Verified Customer

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Very helpful, informative, and reasonable service. Service center strives to ensure that your visit is comfortable. Service center strives to ensure that your visit is comfortable. More

by j_danko Verified Customer Verified Customer

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Russ was outstanding. I’m a new regular service customer, asked him a question about body work and he just plain took care of it! I’m a new regular service customer, asked him a question about body work and he just plain took care of it! More

by joanreische Verified Customer Verified Customer

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Werner Mazda has been consistently professional. From the sales and finance staff to the service personnel I have always been impressed. From the sales and finance staff to the service personnel I have always been impressed. More

by pegir99 Verified Customer Verified Customer

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Dear Werner Mazda Team, I am writing to express my sincere appreciation for the outstanding customer service I recently received regarding the repair of the defective chrome trim on the front grille o sincere appreciation for the outstanding customer service I recently received regarding the repair of the defective chrome trim on the front grille of my vehicle. Although this issue was not covered under the standard Mazda warranty, your team went above and beyond to resolve the matter at no cost to me. This level of commitment to customer satisfaction is both rare and commendable. Your willingness to stand behind your product and ensure that I left fully satisfied did not go unnoticed. It reflects a deep sense of integrity and professionalism that speaks volumes about your dealership and the people who work there. Please extend my thanks to everyone involved in making this right. I will not hesitate to recommend Werner Mazda to others and will certainly return for future service and vehicle needs. With gratitude, Mark Kidd More

by kidd.mark143 Verified Customer Verified Customer

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