Russ Arons | Page 15

After some time car shopping, I did not want another VW after my experience at another VW dealership. while in the area car shopping I passed Douglas VW and gave them a call. Vlad called me back and very k after my experience at another VW dealership. while in the area car shopping I passed Douglas VW and gave them a call. Vlad called me back and very kind after test driving at the other dealership I headed over to Douglas VW. After meeting Vlad he was very genuine and knew what I was looking for and in what my budget was. after test driving there was no car available in that trim (SLE premium) and would have to go up to the R Line and he was able to keep the price in my budget. overall, everyone, I met at this dealership was genuinely kind and transparent, I referred my sister to make a purchase here as well. More

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Courteous & Professional Brian was not only very professional, but was extremely polite & courteous. He was able to explain all the work needed to be done in detail and was v Brian was not only very professional, but was extremely polite & courteous. He was able to explain all the work needed to be done in detail and was very helpful overall. I appreciate his assistance. Thank you. More

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I really enjoyed my experience leasing my VW Jetta through Simon! He was fast and efficient during the process and I felt like I got the best deal possible. I will be back in 3 years for my next lease through Simon! He was fast and efficient during the process and I felt like I got the best deal possible. I will be back in 3 years for my next lease! More

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Best car experience ever!! I’ve leased and bought many cars over the years and hands down Douglas VW was the best experience. From the moment you walk in the entire staff is friendly. Jeremy was amazing t cars over the years and hands down Douglas VW was the best experience. From the moment you walk in the entire staff is friendly. Jeremy was amazing to work with. He was honest, patient, and found me exactly what I was looking for. Thank you! More

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Brian Ardente Simply the Best! Brian was exceptional in explaining what service needed to be done with my Atlas and without a doubt completed in no time. This is why my Atlas will a Brian was exceptional in explaining what service needed to be done with my Atlas and without a doubt completed in no time. This is why my Atlas will always be serviced at Douglas because they truly treat you like family. Thanks again to Brian for making the overall service wonderful! More

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Vlad is Amazing!! If you are in need of a vehicle, please head down to Douglas Volkswagen and ask for Vlad. I promise, you will not be disappointed! I had a couple of c If you are in need of a vehicle, please head down to Douglas Volkswagen and ask for Vlad. I promise, you will not be disappointed! I had a couple of credit issues when I first bought my 2012 Passat and I was still able to get a car and on top of that went back and leased my 2018 Passat. Vlad worked hard to get my the best possible deal that I could afford. He is very honest and I really appreciate that in a salesmen being as though I have had some bad experiences in the past. The dealership overall is clean and everyone is very pleasant in every department. More

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Body shop Excellent customer service. Our car was ready ahead of time. We were kept informed every step of the way. We appreciate their professionalism. We wou Excellent customer service. Our car was ready ahead of time. We were kept informed every step of the way. We appreciate their professionalism. We would definitely use again. More

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Great customer service Very helpful they help solve my problem to the end . Great customer service . They care to solve the problem and made sure the customer felt comfortab Very helpful they help solve my problem to the end . Great customer service . They care to solve the problem and made sure the customer felt comfortable. At all times . More

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