Roy Benson | Page 6

Great customer service. Very friendly and understanding about customer concerns. Would recommend to others. Thank you Very friendly and understanding about customer concerns. Would recommend to others. Thank you More

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Horrible communication. Do not work with Brian. I was told labor fees would be $27 I paid $130 an hour for 6 hours. And 800 in parts. A fob, starter and easily accessed fuel pump under my back seat. I wa told labor fees would be $27 I paid $130 an hour for 6 hours. And 800 in parts. A fob, starter and easily accessed fuel pump under my back seat. I was in tears More

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The sales person wanted a satisfied customer but only got an unsatisfied customer. This place has rude employees and supervisors. They also lack professionalism and communication. an unsatisfied customer. This place has rude employees and supervisors. They also lack professionalism and communication. More

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Overall good experience very helpful people kind and generous. Salesman took time to hear us out and help us with our sale listen to specific details very appreciative in what he did. generous. Salesman took time to hear us out and help us with our sale listen to specific details very appreciative in what he did. More

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I had the best experience with melloy nissan they went were super friendly, i left with my car the same day i went in. Excellent service. I recommend anyone looking to buy a new car to go to melloy nissan were super friendly, i left with my car the same day i went in. Excellent service. I recommend anyone looking to buy a new car to go to melloy nissan, they wont be dissatisfied. I am so happy with the whole experience. More

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Amazing place I have gone with Melloy Nissan for the past five cars. They have always welcomed us and helped us with our needs. Not only is Susan Miller amazing and I have gone with Melloy Nissan for the past five cars. They have always welcomed us and helped us with our needs. Not only is Susan Miller amazing and knows what you want but will find it for you. Finance manager Mike Turri as well as Lonnie (sorry didn’t catch his last name) were also amazing and helpful but also answered questions that seemed stupid but never made you feel like it. Also main manager Roy Benson was amazing with us and our son. He made sure to make us feel at home. More

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Dealt with a Wanna b Mngr named Chris Yannes! HE'S A JOKE! Customer service from Chris Yannes Sucks! Went to get a lug nut key for my Wife's Nissan Rogue cause it never came with one. And we were treated like Customer service from Chris Yannes Sucks! Went to get a lug nut key for my Wife's Nissan Rogue cause it never came with one. And we were treated like liars and as customers we had no value! He treated my wife with disrespect and talked down to her! I told him he was full of crap talking to my wife like that! I ended up in service dept and purchased it for $16.00. Chris proceeded to go to service dept and told them not to service us! & he threatened to kick me off lot cause I told him that this was a Safety issue my wife not having a key if she broke down! He disagreed and said he couldn't help us! This guy is a Fraud and has no business being in Management! He's not even Qualified to manage a Peanut Gallery! BRUTAL! More

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Avoid Melloy Nissan Service Center All in all, AVOID MELLOY NISSAN SERVICE CENTER. I brought in my undamaged NVP for an oil change and weather stripping issues. Short version - 2 acci All in all, AVOID MELLOY NISSAN SERVICE CENTER. I brought in my undamaged NVP for an oil change and weather stripping issues. Short version - 2 accidents in one week caused by 2 certified NVP technician who are suppose to be subject matter experts. Once you buy your vehicle, don't take it here unless you want unprofessional and negligent care of your vehicle. I was told they have an honesty policy so they told me that my vehicle was in an accident otherwise I would not have been the wiser! Wow, the honesty policy should have been to ensure that if the employee is not capable to drive my NVP, don't let them drive... we could have avoided this headache. Now in 5 years time, I have to worry about rust issues depending on the skills of the Melloy Nissan Body Shop. I had to deal with Mike Anderson, Service Manager (the fall guy) but he wasn't helpful, his words were more of a coup-out. Then I had to deal with Dan Melloy, Service Manager, he wasn't helpful either. Finally, I had to initiate the conversation with Roy Benson, General Manager, he isn't professional or sympathetic to the fact that his employees caused my NVP to be in 2 accidents in 1 week. More

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Best Experience I ever had! I bought my Juke here and it was the best car buying experience I ever had. They gave me a great deal and were very easy to work with. I was in and ou I bought my Juke here and it was the best car buying experience I ever had. They gave me a great deal and were very easy to work with. I was in and out in less than 90 minutes! More

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Stay away from Melloy Nissan Don't trust them. The car is great, the dealer is a crook. Any other dealer is better and more honest. Any. I have purchased 5 new Nissans in 10 year Don't trust them. The car is great, the dealer is a crook. Any other dealer is better and more honest. Any. I have purchased 5 new Nissans in 10 years, love the car (s) Nissan builds but, this is my first purchase from Melloy Nissan. And , my last!!!! They lie and rob from the buyer at every opportunity and, at every turn. Even stooping so low as to replace the new tires on my new Nissan with used tires on my new Nissan Pathfinder. I did not ever expect that. Who would? As a car dealer, their goal is not only to sale you a car but, to steal and rob from you adding any hidden cost and making extra money by unscrupulous overcharges and pricing "mistakes"! They can and they will do whatever is necessary to rip off the buyer. Simply selling the car is not enough for them. I waited over a year for my refund for their a $ 1,000.00 "mistake"! They sold me a part which never existed and so much more. STAY AWAY from MELLOW NISSAN! Stay away from MELLOY Nissan! But the car from someone else, anyone else. More

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