Rose Principato | Page 5

My Third Purchase Our Forester is our third car purchased at Miller Subaru and my second dealing with John Poster. I still have my Outback and this car was for my husba Our Forester is our third car purchased at Miller Subaru and my second dealing with John Poster. I still have my Outback and this car was for my husband. John Poster does not press you to buy and lets you just look around while answering your questions. That is why I asked for John since I was pleased with my last transaction. The process was just as smooth. He explained every detail of the Forester and even set up the hands free cell phone. I hope I can deal with John when I am ready to replace my Outback. More

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First time purchase done right This is the first time I have purchased a vehicle with a dealership, and I am fortunate I found the team at Miller Subaru. John Poster, after only br This is the first time I have purchased a vehicle with a dealership, and I am fortunate I found the team at Miller Subaru. John Poster, after only briefly hearing my needs in a car (milage, city parking, etc) over the phone, was able to put me one that was perfect on the first try within minutes after my arrival. Rose expertly and patiently walked me through the contracts and such, not making me feel rushed and taking her time to fully answer my questions. Looking forward to buying my next car from the team at Miller Subaru. More

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bought another car from Miller Subaru GREAT people, service, whole experience , friendly, knowledgeable easy to communicate with and work with treat you like a person not like a custo GREAT people, service, whole experience , friendly, knowledgeable easy to communicate with and work with treat you like a person not like a customer will recommend to friends Ed Hughes ,Carl Savage are excellent-top of the line- if I need another car will most definitely go back I think a positive review is important because they are so outstanding they deserve all the stars you can give Frank B. More

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The way the new car buying process should be This is really an impressive operation, the way a new car buying process should be. In an era where many dealerships have really stepped up their game This is really an impressive operation, the way a new car buying process should be. In an era where many dealerships have really stepped up their game in delivering a friendly, fair, and efficient experience (I connected with over 10 dealerships during my car search and there are a lot of good ones out there), Miller Subaru (and in particular, Aaron Freedman) stands out. They are prompt in responding by phone or email, they know their product, and they know how to tackle challenges that arise. When they didn't have a Subaru Impreza in stock in the trim I wanted, they located the vehicle and still offered a fair, competitive price, consistent with their original commitment. They delivered the car on time, in perfect condition, and really took the time to explain it's features. A first class operation! More

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A Pleasant Car-Buying Experience I needed a replacement car in a hurry when my 2000 Yukon XL's transmission suddenly went. I knew I wanted a smaller, more fuel-efficient vehicle, but I needed a replacement car in a hurry when my 2000 Yukon XL's transmission suddenly went. I knew I wanted a smaller, more fuel-efficient vehicle, but I still wanted it to be dependable in Pennsylvania's winter weather and to have some sport ute capability. I was also looking for a standard transmission. I did a lot of online exploration and found what was to become my 2013 Subaru XV Crosstrek at Miller Subaru. Within hours of my online inquiry, I received a phone call back from Josh Kolodziej. I knew that if I liked the car, I'd want to take it home with me the day I came to test drive it, since I live about an hour and a half away from the dealership. I asked if this was possible and was assured that it was. The next day my daughter and I drove to the dealership to check out the car. The salesperson, John Poster, was very helpful and not all pushy. When we went for a test drive, it was a good, long test drive. It covered many types of driving conditions, from highway, to s-turns to small town traffic. I fell in love with my Crosstrek during the test drive. When we got back, I noticed some cosmetic issues and was able to negotiate a little bit because of them. The car came with a Subaru certified warranty, which was important to me because I live far away from the dealer. I can take my car to any Subaru dealer for warranty work. I filled out the paperwork necessary to secure a loan and was able to go out to lunch with my daughter while they processed it. When we got back, we finished up some loose ends and only had to wait about half an hour to forty five minutes until everything was ready. I had a nice, long drive home and quickly became familiar with my new-to-me car. It's fun to drive, responsive, comfortable, and has a good sound system, among other key features. The people at Miller made buying it a pleasurable experience. I'd highly recommend them to prospective car buyers. More

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