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Ron Stratton
101 Reviews
I make sure to support our community and customers with respect and the very best in customer service. My background in the US Air Force, Powersports and all brands of vehicles allows me to provide the very best experience to everyone in all departments of the dealership and situations. I am a passionate auto enthusiast and enjoy helping people in the purchase, repair and customizing of their vehicles. We have a great team that strives to provide an amazing experience that starts with customer service and excellent inventory. Community involvement, keeping business local, and customer service is most important to me. I want to continue to serve my community, dealership and customers with integrity, transparency and professionalism. Every customer and their needs are my utmost priority. We have numerous franchise locations to include Chevrolet, Nissan, GMC and all pre-owned brands to meet all of our customers needs.
Read more101 Reviews
Write a ReviewDealership Experience
8 yrs, 10 mos
Industry Experience
22 yrs, 6 mos
101 Reviews of Ron Stratton
October 03, 2024
On Monday while we were on our way home from vacation the engine completely blew on our 2021 Chevy Trailboss LT with around 21k miles on it. We had the truck towed after hours into their service department. engine completely blew on our 2021 Chevy Trailboss LT with around 21k miles on it. We had the truck towed after hours into their service department. Dropped off keys with an explanation in their drop box. They got the truck in Tuesday morning and by Wednesday we had the full answer on what was wrong but unfortunately there was no ETA on a new engine - no fault to Windy on that at all. My wife and I got online and looked at their website to see if there was possibly anything in stock that we would be interested in and we definitely fell in love with one. Inquired on it Thursday. Spoke to Tracy and Ron - both were sympathetic on the situation and helped start the process. Ron gave us a great trade in value for the truck as it will be fixed under warranty. Things went fairly smoothly with the loan process - Jessica was super friendly and listened to any questions we had. We noticed later that night after we got home that the price on the loan for the truck was very different than what was listed online - when I brought this up to Tracy that next morning, he responded and let me know that he sent it to Ron and he would look into it. We were in contact with him later that day and he explained where he thought the pricing was different but he wanted us to feel comfortable with everything and would have Jessica look over it again and have us talk to her. When we talked to Jessica - I had showed her the screen shot I had of the pricing online that had the VIN and stock number on it from their website directly. She understandably needed to talk to Ron - took a little time because lets be honest - he's a very busy guy and we completely understood that! After Ron had reviewed all the information - he honored the online price! Jessica went to bat for us as well by making sure the loan paperwork didn't get processed without this being addressed and fixed - we were in that evening to resign paperwork. We are very happy with our purchase and every interaction we had with Ron and Jessica. They really took the time to listen and communicated what happened and why the pricing was different. They both saw us as people and not just another transaction for them, seriously so grateful to both of them! Thank you!! More
by ktbp922
Other Employees Tagged: Jessica Perkins , Tracy Frank
September 24, 2024
There service department is unorganized, the service manager refused to talk to o me, the general manager refused to talk with me. The short story is I drove my car in for a check engine code. I had to manager refused to talk to o me, the general manager refused to talk with me. The short story is I drove my car in for a check engine code. I had to have it toad to another shop. I've been without a car for 25 days. More
by dsnook63
Verified CustomerSeptember 13, 2024
Great sales experience. The salesmen and personnel were top notch. The way my family was treated was so amazing and was above and beyond any experience we could ask for. My The salesmen and personnel were top notch. The way my family was treated was so amazing and was above and beyond any experience we could ask for. My children had such a blast hanging out at the dealership while we were searching for cars and we truly did have a fantastic experience. Very friendly and professional. We will definitely come back for our next purchase. More
by TOMHAMMOND32
Other Employees Tagged: Joshua Munoz, Colin Montgomery, Jessica Perkins , Brad Bowers, BRET MCDONALD
September 05, 2024
It was a pleasure to work with them days. Kept going got me to understand everything. And it was wonderful. Kept going got me to understand everything. And it was wonderful. More
by ELDRIDGESHEILA51
Other Employees Tagged: Joshua Munoz, Colin Montgomery, Aaron Palmer, Jessica Perkins , Mike Boner, Brad Bowers, Tracy Frank, BRET MCDONALD, Eric Vargas
August 20, 2024
The process was pleasant. All information was clear and complete. Car was as described ready to go All information was clear and complete. Car was as described ready to go More
by BRENNAN_EILEEN
Other Employees Tagged: Jessica Perkins , Eric Vargas
August 05, 2024
I was amazed at how the Windy Chevrolet team was able to make my car purchase such a wonderful experience!! They answered all my concerns, and I was able to drive away in a beautiful 2016 Kia Sportage. if a make my car purchase such a wonderful experience!! They answered all my concerns, and I was able to drive away in a beautiful 2016 Kia Sportage. if anybody asked me a good place to buy a vehicle, Windy Chevrolet is the perfect dealership to purchase your next car or truck!! More
by PAMSIMPSON1001
Other Employees Tagged: Aaron Henning, Joshua Munoz, Jessica Perkins , Mike Boner, Brad Bowers, RJ Johnson, BRET MCDONALD
August 04, 2024
It was a very good experience. The purchase was quick and easy. Didn’t have any problems. The purchase was quick and easy. Didn’t have any problems. More
by neals3195
Other Employees Tagged: Jessica Perkins , RJ Johnson
June 19, 2024
They did a great job and took care of everything I was looking for. They did a great job working on a financial plan that worked for me. looking for. They did a great job working on a financial plan that worked for me. More
by coachfisk1
Other Employees Tagged: Joshua Munoz, Colin Montgomery, Aaron Palmer , Mike Boner, Brad Bowers, Tracy Frank, BRET MCDONALD
April 23, 2024
I am so glad to have found our new van at Windy Chevrolet. From the first reply to my inquiry to signing this entire Team is nothing less than top-notch. We live 500 miles from Ellensburg Wa and re Chevrolet. From the first reply to my inquiry to signing this entire Team is nothing less than top-notch. We live 500 miles from Ellensburg Wa and rest assured I will not bat an eye to buy our next ride here. I highly recommend it if you are looking to give this Team your attention. They will not disappoint. Everyone from the staff, Brad Bowers Sales Consultant, Ron Stratton V.P. of Operations Henning Automotive Holdings, Rick Bali Finance Manager, Ray Newton Sales Manager. I am beyond happy to have crossed paths with you all. Thank you so much for the hand-up I have received. Blessings to You All. The Windy Chevrolet Team will not disappoint. I would make the drive coast to coast to work with them. :) More
by 1thomas2walker
Other Employees Tagged: Ricky Barquet, Brad Bowers
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