Ron Sitcawich | Page 3

Best experience purchasing a new v hockey from a dealership. Would suggest them to anyone dealership. Would suggest them to anyone More

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Ron was very knowledgeable and pleasant, when we arrived, dales manager first time was not so accommodating. dales manager first time was not so accommodating. More

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On my first visit I meet Sergey Fedosov. He showed me a van I had been looking at, answered a few questions and offered a test drive which I declined, I think a very appropriate first meetin He showed me a van I had been looking at, answered a few questions and offered a test drive which I declined, I think a very appropriate first meeting. I came back about a week later, took the van for a drive, agreed on a price with Sergey and George Carr. After which I meet with Manny Fernandes to discuss financing and warranty options which also went well. When I returned to pick up the van Sergey took the time to review every function and option and assisted with syncing up my phone with the Ford app. Probably the best experience I have had at a dealership. Kevin More

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Everyone was super helpful! Eric was great to work with and very knowledgeable about your inventory. Eric was great to work with and very knowledgeable about your inventory. More

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No. I am not writing a 15 word review praising you guys. Eric was my go to guy and I was treated well. I am not writing a 15 word review praising you guys. Eric was my go to guy and I was treated well. More

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Salesman (Ron) was very knowledgeable about the vehicle I wanted (Maverick), accessible when I had questions and accurate in his estimates as to when the vehicle would be delivered. All the staff were friend wanted (Maverick), accessible when I had questions and accurate in his estimates as to when the vehicle would be delivered. All the staff were friendly and helpful. The vehicle was in perfect condition and spotless when I picked it up. More

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The staff were polite and respectful, and friendly. I would have to say that hands down that I would recommend that anyone looking to buy a vehicle go to Franklin Ford. The experience and vehicle price I would have to say that hands down that I would recommend that anyone looking to buy a vehicle go to Franklin Ford. The experience and vehicle price can’t be beat. More

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We purchased an eco sport for my brother and the whole deal couldn’t have been easier. Our salesman Ian was understanding and professional to our situation. We’ve been doing business with Franklin ford deal couldn’t have been easier. Our salesman Ian was understanding and professional to our situation. We’ve been doing business with Franklin ford for many years and will keep doing so in the future. Happy customer More

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Amazing work Great interaction George has been and and will be my guy for life thank you will be my guy for life thank you More

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I came from out of state (CT) to buy my Ford Bronco Sport and I got a great price from them on the 2024 Bronco Sport Big Bend (beat anything in CT with the exact same options by a big margin). However, more and I got a great price from them on the 2024 Bronco Sport Big Bend (beat anything in CT with the exact same options by a big margin). However, more importantly, they were simply wonderful, honest people to deal with. Both after I test drove the Bronco Sport, as well as over the course of the next few days and several phone calls, my sales person (Eric Langmead) as well as both sales managers (George Carr and Ian Marsh) were simply great. They answered all my questions re about the car and about getting it licensed and registered in CT. Also Manny Fernandes, the Finance Mgr, was also very knowledgeable about all the financing options and/or extended warranties, etc. available to me. The entire sales process was friendly and informative and not "pushy" at all. Also, there were no last minute hidden cost "add-ons" or fees or other unexplainable charges to increase the agreed upon price. And after the sale, they were just as great and Franklin Ford even had two very nice people (Rich and Tony) meet us at the CT DMV in Norwich, CT to insure everything went smoothly with the CT registration process and to answer any last minute questions about the Bronco's Remote Start system and theBluetooth/Applephone link etc.(which made my wife very happy!!). Overall, this was just a wonderful car buying experience (and I have bought a lot of cars over the last 40 yrs) and I rate them as one of the two best ( of the numerous car dealers I have visited) that I have ever dealt with. I would certainly buy from them again and definitely recommend them to anybody. More

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