Ron McCarty | Page 11

Always great service Everything went great as usual. Vehicle was ready when promised. I only have my BMW serviced at this location. Been a customer for 17 years now. Everything went great as usual. Vehicle was ready when promised. I only have my BMW serviced at this location. Been a customer for 17 years now. More

by LISA.KIRBY Verified Customer Verified Customer

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Great customer service! Ron McCarty was very helpful in resolving an issue while we were traveling out of state.. We had a blown right front tire while traveling on interstat Ron McCarty was very helpful in resolving an issue while we were traveling out of state.. We had a blown right front tire while traveling on interstate 65 South and when BMW Roadside Assistance couldn't get our car to the nearest BMW dealership with the appropriate replacement tire Ron offered to order the tire for us and gave us a loaner car so we wouldn't be stranded for the night. He made a challenging situation manageable, great customer service!, More

by PAMELA1112 Verified Customer Verified Customer

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Service I found the staff to be Helpful, knowledgeable and friendly. I appreciated the calls keeping me up to date with the progress on my Mini Cooper. I found the staff to be Helpful, knowledgeable and friendly. I appreciated the calls keeping me up to date with the progress on my Mini Cooper. More

by JGWilson Verified Customer Verified Customer

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Service Great service. Staff is friendly and service advisor was very knowledgeable and helpful. Got a loaner , it was clean and very nice. I was called and u Great service. Staff is friendly and service advisor was very knowledgeable and helpful. Got a loaner , it was clean and very nice. I was called and updated on the service and advisor waited for me , as I was running late. A +++ More

by SINGHKA Verified Customer Verified Customer

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Excellent dealership Working with Ron for service is always easy and pleasant. I've now purchased my second car with this dealer and enjoyed working with Bill Moore. Working with Ron for service is always easy and pleasant. I've now purchased my second car with this dealer and enjoyed working with Bill Moore. More

by crogers12 Verified Customer Verified Customer

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Lisa T. Service was not up to my standards and problem was not corrected. I was sent from service area with a nail in my tire that service would not remove. I Service was not up to my standards and problem was not corrected. I was sent from service area with a nail in my tire that service would not remove. I had traveled about 100 miles with a baby and daughter accompanying me. The SUV was a precertified and was only 6 months old and the BMW service tech said I needed new tires and that my breaks needed replaced. He was the one that found the nail in the tire and said if he pulled it out my tire might go flat. He wouldn’t remove it because he said the tires were not worth fixing. But he let me drive away and could not say if it would hold up to get me back home. That was not good service nor SAFE. More

by lisaturner51@ Verified Customer Verified Customer

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Efficient & effective service Ron has been extremely helpful and working around my busy schedule. The service was done on time on schedule as promised. And the most important thi Ron has been extremely helpful and working around my busy schedule. The service was done on time on schedule as promised. And the most important thing - the car runs great after the service! More

by BMW - Jerry Verified Customer Verified Customer

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Service on BMW Had my vehicle serviced by BMW. I’m always very pleased with the service I receive at BMW of Bowling Green. They go above to make certain you are sati Had my vehicle serviced by BMW. I’m always very pleased with the service I receive at BMW of Bowling Green. They go above to make certain you are satisfied. More

by BARTONFARMS Verified Customer Verified Customer

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Very Good When I got there they were ready for me and got me out of there when they told me they would and service adviser was very knowledgeable of his product When I got there they were ready for me and got me out of there when they told me they would and service adviser was very knowledgeable of his product More

by homerrayleath Verified Customer Verified Customer

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BMW recall service. Great service!! Thanks for the loaner. We have always been impressed with Ron and Chris. Both very knowledgeable and informative. If you need servic Great service!! Thanks for the loaner. We have always been impressed with Ron and Chris. Both very knowledgeable and informative. If you need service of any kind, visit them More

by S.PORTER Verified Customer Verified Customer

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