Ron Landstrom | Page 71

Purchase of Pre-Owned S60 Jay Rosen spent time going through some of the quirks that he has seen on the car and how to remedy easily. PJ Lee listened to any concerns that I ha Jay Rosen spent time going through some of the quirks that he has seen on the car and how to remedy easily. PJ Lee listened to any concerns that I had about making the purchasing decision and offered remedies to alleviate those concerns. Ron Landstrom was the main sales guy that I dealt with. He dealt with questions quickly and if didn't know the answer got with the right people to get the answers I was looking for. Kept me up to speed on the purchase process, took care of any concerns I had with the car (and I am not an easy person to deal with when it comes to attention to detail), and overall made me feel comfortable during the process that this particular dealership treats their customers right and well. Pat Masone walked me through all the financial decisions clearly and offered his opinions on certain portions based on his experience which helped clear up the decision making. Overall through purchasing experience, this dealership treated me the best and based on discussions overheard between other customers, I was not the only happy customer. More

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Excellent experience and great people! I leased a 2016 S60 to replace my 2013 S60 (lease was ending). I live about 40 miles away from Prestige, so at first it wasn't my go-to dealership. B I leased a 2016 S60 to replace my 2013 S60 (lease was ending). I live about 40 miles away from Prestige, so at first it wasn't my go-to dealership. But after my local dealership, along with the one where I leased my 2013 S60 pretty much refused to deal with me until my lease was up I turned to Prestige. And what a great turn of events it turned out to be! First, I reached out to Jay Rosen (who worked on my car before) and he replied right away saying: wait for a call, we'll take care of you. Then, less than 30 minutes after, Matt Haiken called me and we made a deal on the phone in less than 10 minutes. That was 4 months before my lease was up. The car I wanted needed to be a special order, because I wanted certain packages/options that are just never available together otherwise. Fast forward about 3+ months after the order - and I was picking up my car. The process was smooth with no surprises (no extra charges, no hassle - the payment was exactly what we had agreed upon with Matt 3 months before). Matt did the paperwork himself (about 10-15 minutes overall, because I spent some time deciding which protection plan to buy). Matt introduced me to Ron Landstrom, who took care of everything else: lease return, insurance information confirmation, plates, etc. All in all, this was the most pleasant experience I've ever had buying a car. The most important thing for me during this whole process was that for the first time I dealt with people who knew the product inside out. I respect that a lot. And everyone kept their word every step of the way. There's no question that the next Volvo lease I get, after this one ends, will be from Prestige. P.S. Dealing with Matt was so great, that I'll be considering getting a Kia (his other dealership) to replace my Hyundai Sonata in a couple of years. Just so I could deal with him, because I know it'll be a great deal and a very pleasant experience. More

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Amazing car buying experience Went to E. Hanover Volvo, on Halloween just to look around yet get a feel for the SUV, either XC 60 or 90. In from nowhere, without appt, I was given Went to E. Hanover Volvo, on Halloween just to look around yet get a feel for the SUV, either XC 60 or 90. In from nowhere, without appt, I was given 2 test drives by Ron Landstrom with a full two hours of his time in discussion. I fell in love with the XC 90, and it is now mine as of 3 weeks ago. I have never had a more pleasant buying experience ever and Ron and all at Volvo are the reason. Excellent staff and service and cannot recommend any dealer more highly. More

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Bough a xc90 R-design 2016 and Ron was awesome My sales representative was Ron Landstrom and by far he has been the best sales person i worked with , it was a walk-in looking for a car for my wife My sales representative was Ron Landstrom and by far he has been the best sales person i worked with , it was a walk-in looking for a car for my wife and he was genuine, attentive and interested in what I was looking .i recommend Ron if you ever go to prestige Volvo More

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great experience Last week, I visited Prestige Volvo and worked with Ron, PJ, Pat and Deborah; all worked hard to gain my business of which I'm very appreciative of. Last week, I visited Prestige Volvo and worked with Ron, PJ, Pat and Deborah; all worked hard to gain my business of which I'm very appreciative of. I'd gladly recommend them over the other Volvo dealers I've been to. More

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I Would Not Hesitate to Buy Another Volvo From Ron Landstrom As a potential lifelong owner of Volvo, I am definitely buying another new Volvo from Ron as long as he is still working for Volvo. My recent purchase As a potential lifelong owner of Volvo, I am definitely buying another new Volvo from Ron as long as he is still working for Volvo. My recent purchase of my new Volvo was by far the best buying experience I ever have with Prestige Volvo. Throughout the entire purchase process, Ron made the customer feel welcomed. Initially, I was pretty much sold to BMW and very skeptical when I stepped into the dealer. It is not only the good product(Volvo S60), but also Ron's excellent service have turn my decision around. Ron greeted me with an enthusiastic and positive altitude first, which I would never forget. I also appreciate how Ron took the time to explain and show me the S60 I was interested although I have not made up my decision 100% yet and was leaning toward a BMW 3 series. Ron is not like any other car salesman that I have met before; of course he sells car, but I also felt he would care more how customer feel and think. I felt Ron would want customer to have a better understanding the product and of course like the car in the first place before anything else. I know for a fact that this recent Volvo purchase will definitely not be my last Volvo. As long as Ron still work around as a Volvo salesman in the future, I already know who am I gonna go to for my next Volvo purchase. Additionally, I also wanted to thank Matthew, PJ, and Pat for the excellent service at Prestige Volvo. Thank you all for being so accommodating and welcoming. -John L. More

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Amazing Service Wow! I set out Saturday morning to begin car shopping with my husband. We had three different cars in mind from three different manufacturers. Pres Wow! I set out Saturday morning to begin car shopping with my husband. We had three different cars in mind from three different manufacturers. Prestige Volvo was our first stop. We met Ron and were so happy with his knowledge, professionalism and friendliness we never made it to another dealership and I drove my car home that day! This is my first Volvo and I'm sure it wont be my last! Thank you to Ron, PJ and Pat who made this experience wonderful! More

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Positive, Pleasing Car Buying Experience Our salesman Ron Landstrom was very friendly and a courteous professional, making the experience of buying our daughter's first car extremely pleasant Our salesman Ron Landstrom was very friendly and a courteous professional, making the experience of buying our daughter's first car extremely pleasant, unpressured, and efficient. Ron answered all of our questions and went the extra mile to do everything he could to make the purchase meet our expectations. We had no experience with the Volvo brand previously, and Ron patiently explained the full operation of all features inside the car to us and our daughter, making her feel comfortable for her test drive. It was always easy to contact Ron if we had questions or concerns, and, most impressive was that he always got back to us quickly, and I felt like he was always in touch. He was never a "pushy salesman" which made us feel comfortable. Ron felt like a friend from beginning to end, and continues to follow-up post-sale to make sure we are satisfied. I would like to acknowledge and thank PJ for the friendly support and assistance that he provided as well. Without hesitation I recommend Ron and Prestige Volvo to all. More

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Thanks for a fantastic buying experience I drove 70 miles one-way to the dealership and I can say that without qualification, that this was the best car buying experience I have ever had. Th I drove 70 miles one-way to the dealership and I can say that without qualification, that this was the best car buying experience I have ever had. The employees at Prestige Volvo were courteous, knowledgeable and really went out of their way to ensure a positive experience. I want to single out Ron Landstrom in particular for his professionalism and service. Ron went above and beyond to accommodate our needs, including on his day off. I couldn't be happier and will gladly recommend Prestige Volvo to friends and family. Kudos to the HR department who hired such a stellar group; you have my future business. Many thanks again for such a smooth transaction. More

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Excellent car buying experience Ron came in to meet me on his day off because it was the best time for me to meet. He listened to exactly what we were looking for, took us for test d Ron came in to meet me on his day off because it was the best time for me to meet. He listened to exactly what we were looking for, took us for test drives and was overall helpful and friendly. Once we decided on a car, he was able t,o get it to me the next day. He introduced me to the entire prestige staff and could not have been more accommodating. I would recommend buying from Prestige to anyone. More

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