Roger Droukas
Roger Droukas at Heiser Toyota

Roger Droukas | Page 36

Sales & Leasing Consultant

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

Contact Me
5.0
549 Reviews

Roger joined the Heiser Family in January 1997 and has risen to become the seasoned veteran of our team. Since the beginning, Roger has consistently received high marks from satisfied sales customers. Perhaps his success is drawn from his strong values. Roger’s mission is to treat every customer with the utmost respect, providing the tools they need to make the right decision within the time they need. In many ways, he’s become the “go-to-guy” among our salespeople. Roger’s customers and colleagues often comment on his strong work ethic. He wants everyone he encounters to feel at ease around him. So, Roger makes sure he communicates clearly to build confidence in the job he is doing. As a result, he creates a relaxed environment in which to work and shop. Roger also has an active life outside of the Heiser Toyota sales department. He loves the outdoors and spends his free time fishing & snowmobiling. His memorable pictures are often shared with his colleagues and customers.

Dealership Experience

29 yrs, 6 mos

Industry Experience

29 yrs, 6 mos

Specialties & Trainings

Toyota Master Certified Car & Truck pro

Languages Spoken

English English

Employee Video

5.0

549 Reviews

Write a Review

549 Reviews of Roger Droukas

October 20, 2019

Dealership Rating
Employee Rating

Start toFinish The buying process was crazy long over 3 months but from start to finish Roger Droukas and the Heiser team kept us up to date on my Supra.When she fin More

by Joe C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 21, 2019

Heiser Toyota responded

Dear Joe, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a great experience with us start to finish. Thank you for choosing Heiser and we hope to see you again soon. Enjoy your new Supra!

October 18, 2019

Dealership Rating
Employee Rating

It was excellant Roger was great. Got down to business, worked with payments and very pleasant. Everyone was helpful. My car was ready for pick up clean and full tank More

by TNEATHERLIN3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 18, 2019

Heiser Toyota responded

Dear Valued Customer, Thank you for the great review! We are so happy to hear that you've had a 5-star experience with us. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

October 18, 2019

Dealership Rating
Employee Rating

Knowledgable, friendly and great price! I worked with Roger for several months, building and ordering a 2020 Tacoma. He kept me up to date along the way as changes and options became availab More

by digidan100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 18, 2019

Heiser Toyota responded

Dear Valued Customer, Thank you for the kind words! We are so happy to hear that you've had a great experience with us this time, and for the past 30 years. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your brand new Tacoma!

October 18, 2019

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Employee Rating

Nice experience. Low stress car purchase. I worked with Roger to find a pre/owned Toyota Camry that met my needs and fit my budget. Roger was very patient, answered all my questions and mainta More

by Renttar75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 18, 2019

Heiser Toyota responded

Dear Valued Customer, We appreciate the kind words and so does Roger! Glad we could help to find exactly what you were looking for. Thank you for choosing Heiser and we look forward to seeing you again in the future. Hope you're enjoying your new Toyota Camry!

October 15, 2019

Dealership Rating
Employee Rating

Purchase of new car This was the first time I purchased a new car by myself. I am a widow and in my 70's. I never felt pressured. I felt listened to. I was treated with r More

by TARAN.RADLOFF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 15, 2019

Heiser Toyota responded

Dear Taran, Thank you for taking the time to leave us a 5-star review! We are so happy to hear that you had a great experience with us, and that Roger helped to find exactly what you were looking for. Thank you for choosing Heiser and we hope to see you again soon. Enjoy your new vehicle!

October 14, 2019

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Employee Rating

Routine Service Appt. This was my second visit to Heiser for routine services. If Heiser stays competitive w/their pricing I will return for all of my service needs. The wa More

by CPRIEWE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Hintze

Oct 14, 2019

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a great review! We are happy to hear that you've continued to have a great experience with us and that you enjoyed our customer lounge. We greatly appreciate your business and look forward to seeing you again in the future!

October 03, 2019

Dealership Rating
Employee Rating

Friendly and Knowledgeable Service We purchased many vehicles from Roger and have recommended him to family, friends and employers. It is nice to feel appreciated for our return busine More

by PABECHLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shahat Mohamed

Oct 03, 2019

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a great review! We are thrilled to hear that you've continued to have a 5-star experience with Heiser and Roger. We greatly appreciate your business and look forward to seeing you again in the future. We are happy to have you as a member of the Heiser family!

October 03, 2019

Dealership Rating
Employee Rating

Fast, friendly, efficient I was prepared to wait an hour or so and was in and out in less than 30 minutes. I appreciated the cleanliness of the waiting area and the friendline More

by Erika
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Hicks III, Joe Kuckuk

Oct 03, 2019

Heiser Toyota responded

Dear Erika, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you've continued to have a great experience with our service department, as well as with James and Roger. We greatly appreciate your business and look forward to seeing you again in the future!

October 03, 2019

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Employee Rating

Friendly staff and fast easy service Roger did a great job helping me with my recent car purchase. He was very knowledgeable and helped things get done quickly. I would certainly refer More

by DEBACCO.T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shahat Mohamed

Oct 03, 2019

Heiser Toyota responded

Dear Valued Customer, Thank you for the positive feedback! We are so happy to hear that you've had a great experience with Roger and the rest of the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

October 03, 2019

Dealership Rating
Employee Rating

New 2019 Rav4 Service was excellent if you need a new vehicle come visit Roger in the sales dept! We will coming back for service as its top notch here at Heiser. More

by OSANTOSGOMEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chue Lee

Oct 03, 2019

Heiser Toyota responded

Dear Valued Customer, Thank you for the 5-star review! We are so happy that you had a great experience with Heiser and the team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

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