Rocky Hernando
Rocky Hernando at Liberty Honda
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Rocky Hernando

Business Manager

Liberty Honda

71 W Service Rd
Hartford, CT 06120

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5.0
213 Reviews

Dealership Experience

5 yrs, 7 mos

Industry Experience

18 yrs

Languages Spoken

Spanish Spanish

5.0

213 Reviews

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213 Reviews of Rocky Hernando

September 26, 2024

Dealership Rating
Employee Rating

I am absolutely blown away by the ease and simplicity of the entire car-buying process at Liberty Honda! From start to finish, everyone was incredibly understanding of my unique situation and worked tireles More

by xmeghan3
Recommend Dealer
Yes

Other Employees Tagged: Mike Plummer , Alan Akerman

Sep 27, 2024

Liberty Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

September 26, 2024

Dealership Rating
Employee Rating

They have great customer service. All the people we dealt with were very friendly, helpful, professional and respectful. One of the managers was even a member of our church. How good More

by elsa.varg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Plummer, William Plazas

Sep 27, 2024

Liberty Honda responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Elsa, for choosing Liberty Honda!

September 24, 2024

Dealership Rating
Employee Rating

Everyone was warm & welcoming. They were as excited as I was about my new purchase! Wonderful experience! More

by AKENDALLA.AK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 24, 2024

Liberty Honda responded

Thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 23, 2024

Dealership Rating
Employee Rating

Nate and the financial team provided top notch service. Everything was timely and they made the purchase of my new car easy. I highly recommend Liberty Honda. More

by EB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Henn

Sep 24, 2024

Liberty Honda responded

EB, It's fantastic to hear that Nathaniel provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Liberty Honda!

September 18, 2024

Dealership Rating
Employee Rating

This dealership doesn't offer any incentives for the customer unless it's a brand new car.( example: oil changes) Every other dealership did. For the amount of money you pay for an almost brand new car, More

by LISSAG1113
Trade-in Experience
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Justin Dingle , Nate was very nice and researched whatever questions I had. Great customer service

Sep 21, 2024

Liberty Honda responded

Lisa, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

September 16, 2024

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Employee Rating

Our experience at liberty Honda, Salesmen that were very knowledgeable. Professionally and efficiently processing documents. More

by jrw688
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Antonio Delgado, Louis Oosten

Sep 16, 2024

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda!

September 16, 2024

Dealership Rating
Employee Rating

Great communication and no pressure. Started with online and then in person. Best price and experience More

by BRIAN_S_KUN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 16, 2024

Liberty Honda responded

Brian, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 06, 2024

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Employee Rating

Plenty of inventory available to see, very smooth buying process, attentive staff to assist with my purchase. More

by ZENZICK3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dave Gunderson, Christian Diaz

Sep 06, 2024

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else!

September 01, 2024

Dealership Rating
Employee Rating

Liberty Honda prioritizes the customer experience and listens to their needs and wants. They focus on doing everything they can to meet customer expectations in a no pressure environment. Second car purc More

by michelerobinson96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Dingle, Jaedan Carrero

Sep 02, 2024

Liberty Honda responded

Thanks, Michele, for your feedback on your recent visit to Liberty Honda. It's great to hear that we were able to assist you and that you had such a positive experience.

September 01, 2024

Dealership Rating
Employee Rating

They made my car buying experience very easy. Great communication and a pleasure to work with. More

by SIRLUKEINGTON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Antonio Delgado

Sep 02, 2024

Liberty Honda responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

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