Robin Tollefson
Robin Tollefson at Luther Family Buick GMC

Robin Tollefson | Page 76

Service Consultant

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

Contact Me
not yet
rated
1,175 Reviews

LOVE HELPING PEOPLE REPAIR AND MAINTAIN THEIR VEHICLES

Dealership Experience

12 yrs, 5 mos

Industry Experience

48 yrs, 3 mos

Languages Spoken

English English

not yet
rated

1,175 Reviews

Write a Review

1175 Reviews of Robin Tollefson

December 20, 2020

Dealership Rating
Employee Rating

I was able to schedule my vehicle for the day I desired. They kept me informed about my vehicle status and approximately how much the cost would be. More

by brosius4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Lindgren

Dec 23, 2020

Luther Family Buick GMC responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service on your vehicle. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 19, 2020

Dealership Rating
Employee Rating

Great service, good accommodation, timely delivery, informed staff, quality work. The service department has always done a good job. This is my 4th new GMC vehicle and I have always been satisfied wi More

by s.jesme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 23, 2020

Luther Family Buick GMC responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 19, 2020

Dealership Rating
Employee Rating

They fixed some oil cooler lines that were leaking. Was covered under warranty. Job was done on time. Washed the pickup for free too. Txted and called when it was ready. Great service. More

by DAVID.DAFFORN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Dec 23, 2020

Luther Family Buick GMC responded

We appreciate your kind words, David. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 17, 2020

Dealership Rating
Employee Rating

Luther GMC are the best..!! I have bought our last 7 cars from Troy and the service is always the best in town. Thanks for always treating me with olt most respect. More

by PATOKSENDAHL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Lindgren, Paul McDonald , Troy Weist

Dec 22, 2020

Luther Family Buick GMC responded

Hi and thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 17, 2020

Dealership Rating
Employee Rating

Great communication, timely work, great space to hang out in if you have a short wait. Free Lyft service if you have a longer wait More

by mattoye
Recommend Dealer
Yes

Other Employees Tagged: Joe Emmerich

Dec 22, 2020

Luther Family Buick GMC responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Luther Family Buick GMC, we value our customers and we look forward to seeing you on your next visit. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 16, 2020

Dealership Rating
Employee Rating

Other than the service tire monitor light coming on today, I am very pleased. I also didn’t notice a military discount on my bill. More

by missingnumber7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 21, 2020

Luther Family Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 15, 2020

Dealership Rating
Employee Rating

The Equinox LT was in the Service Center to install a headlight bulb. The length of time to finish the repair was not extended, an excellent opportunity to acknowledge the service received for your hard More

by hamner_m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 17, 2020

Luther Family Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 15, 2020

Dealership Rating
Employee Rating

Had an issue with my 2020 duramax has I was passing through. They got it in right away and fixed the problem and I was on my way down the highway. More

by scottschneider25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 17, 2020

Luther Family Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 14, 2020

Dealership Rating
Employee Rating

I needed to have my tires replaced. Robin and the crew were great and the total was less then I expected! I also enjoyed the rental car for the day. More

by lkweber2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robb Reierson

Dec 17, 2020

Luther Family Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 11, 2020

Dealership Rating
Employee Rating

Always exceptional customer service with whom ever I encounter during my service calls. 25 word minimum to submit review 25 word minimum to submit review More

by Krgylland
Customer Service
Friendliness
Recommend Dealer
Yes
Dec 16, 2020

Luther Family Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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