Robin Tollefson
Robin Tollefson at Luther Family Buick GMC

Robin Tollefson | Page 74

Service Consultant

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

Contact Me
not yet
rated
1,175 Reviews

LOVE HELPING PEOPLE REPAIR AND MAINTAIN THEIR VEHICLES

Dealership Experience

12 yrs, 5 mos

Industry Experience

48 yrs, 3 mos

Languages Spoken

English English

not yet
rated

1,175 Reviews

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1175 Reviews of Robin Tollefson

January 11, 2021

Dealership Rating
Employee Rating

Everyone at Luther Family Buick GMC is customer-focused, very welcoming, and so accommodating. It’s great dealing with a company that values customer relations. More

by Blakee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 13, 2021

Luther Family Buick GMC responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 11, 2021

Dealership Rating
Employee Rating

The service department did a price match for me on a set of tires. I am very happy with Luther for the quick service and install. More

by dsavit
Recommend Dealer
Yes

Other Employees Tagged: Paul McDonald

Jan 13, 2021

Luther Family Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 10, 2021

Dealership Rating
Employee Rating

The Service Center made an appointment in the cold to repair a no heat situation. The Equinox LT is now running at an acceptable temperature and circulates heat to the passenger compartment. Thank yo More

by hamner_m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 13, 2021

Luther Family Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 09, 2021

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Employee Rating

Great service. Brady Huebsch is the best grease monkey in all the land! I will be a customer for life because of him and his quest for excellence. More

by nateD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brady Huebsch

Jan 13, 2021

Luther Family Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 09, 2021

Dealership Rating
Employee Rating

Really appreciate the updates on everything they were doing and asked for approval before doing extra giving me the opportunity to be in control. AMAZING! More

by crystal.steinbeisser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 13, 2021

Luther Family Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 06, 2021

Dealership Rating
Employee Rating

robin was excellent ,he knew what was wrong with my yukon,all service was completed timely and completely.do not know who did the service, but would rate the job excellent More

by tiedeman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 11, 2021

Luther Family Buick GMC responded

Thank you for leaving us this great review! We are happy to hear about your positive experience at Luther Family Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 02, 2021

Dealership Rating
Employee Rating

They keep my cars in great shape and don't make up things that aren't really wrong. Only honest dealership I have ever found. More

by HIREDPEN
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Robb Reierson

Jan 06, 2021

Luther Family Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Dick Norris Buick GMC Clearwater Team (727) 787-8663

January 02, 2021

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Employee Rating

Always great service! Very polite and extremely efficient!! However I would prefer not to have to write a minimum of 25 words to complete my review. I feel that’s asking a lot More

by dgador
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 06, 2021

Luther Family Buick GMC responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Dick Norris Buick GMC Clearwater Team (727) 787-8663

January 02, 2021

Dealership Rating
Employee Rating

I was very pleased with my visit to Luther. I booked my appointment online but it didn’t transfer over to their system so they were not expecting me. They got my information and completed my warranty work More

by SCOTT@BEYONDREALTYFM.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jody Jackson

Jan 06, 2021

Luther Family Buick GMC responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Sincerely, The Dick Norris Buick GMC Clearwater Team (727) 787-8663

January 02, 2021

Dealership Rating
Employee Rating

The check engine light on my new pickup came on. It was disappointing to have the fan motor fail. Glad it was not the weekend before, when I drove to Bismarck. The service department was great. I was treat More

by jtwestfargo
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Paul McDonald

Jan 06, 2021

Luther Family Buick GMC responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, The Dick Norris Buick GMC Clearwater Team (727) 787-8663

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