Robin Tollefson
Robin Tollefson at Luther Family Buick GMC

Robin Tollefson | Page 72

Service Consultant

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

Contact Me
not yet
rated
1,175 Reviews

LOVE HELPING PEOPLE REPAIR AND MAINTAIN THEIR VEHICLES

Dealership Experience

12 yrs, 5 mos

Industry Experience

48 yrs, 3 mos

Languages Spoken

English English

not yet
rated

1,175 Reviews

Write a Review

1175 Reviews of Robin Tollefson

February 06, 2021

Dealership Rating
Employee Rating

Very friendly and helpful staff. Waiting area is clean and plenty of space for social distancing. Very happy with the service we received. In and out in an hour. More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 10, 2021

Luther Family Buick GMC responded

Jim, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

February 05, 2021

Dealership Rating
Employee Rating

Great communication from Robin. Quick diagnosis of the problem and fast turn around with results. Will bring truck here for all future repairs and maintenance. More

by kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 10, 2021

Luther Family Buick GMC responded

Kevin, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

February 04, 2021

Dealership Rating
Employee Rating

Goes above and beyond service expectations. Plenty of service days and hours appointments to chose from so its very pleasing with the flexibility. Very friendly and informed staff and great to work with. More

by SKYLER WELTIKOL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robb Reierson

Feb 09, 2021

Luther Family Buick GMC responded

Skyler, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

February 02, 2021

Dealership Rating
Employee Rating

I have been treated with respect and fairly I choose you because you are honest.You also set up my appointments quickly and keep me informed of what you will be doing More

by WOLTS0966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 05, 2021

Luther Family Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 31, 2021

Dealership Rating
Employee Rating

Luther always does a great job with service work. They didn’t wash my car this time which is an added service I really enjoy. More

by RTVETTER815
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 03, 2021

Luther Family Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 31, 2021

Dealership Rating
Employee Rating

All departments of Luther’s GMC that I have worked with have been very accommodating and professional in all aspects. Everyone that helped me have been very courteous and informative. Very happy with every More

by MARK.AKIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jody Jackson

Feb 03, 2021

Luther Family Buick GMC responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 31, 2021

Dealership Rating
Employee Rating

A little pricey but friendly staff and making you feel welcome is worth it I wish they gave discounts like others do for Sanford employees More

by tinaheimsness
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robb Reierson, Paul McDonald , Karen Ust-Grothmann

Feb 03, 2021

Luther Family Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 25, 2021

Dealership Rating
Employee Rating

The Service Center made an appointment to repair a brake noise that was evident during a recognized brake application. The Equinox LT brake system repair is satisfactory. Thank you, Michael Hamner More

by hamner_m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 28, 2021

Luther Family Buick GMC responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 24, 2021

Dealership Rating
Employee Rating

Thank you to the whole service department all of you were amazing. Everything was done perfect. We are very satisfied with all of the services that were done. More

by Sefik Peco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 27, 2021

Luther Family Buick GMC responded

Sefik, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 23, 2021

Dealership Rating
Employee Rating

Great staff! New we had a appointment and tried to keep us on schedule which we made on time! Never looked who worked with us by name but they had masks bless there hearts! More

by daleleabartnick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Ebens, Robb Reierson, Kevin Lindgren, Paul McDonald, Joe Emmerich , Kari Sunderland, They had mask on?

Jan 27, 2021

Luther Family Buick GMC responded

We really appreciate you taking the time to leave a review about your experience at our Auto Body Shop. We're glad to hear that you felt the Luther Family Buick GMC team went above and beyond to help out with your vehicle needs. Thank you again for your business. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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