Robin Tollefson
Robin Tollefson at Luther Family Buick GMC

Robin Tollefson | Page 69

Service Consultant

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

Contact Me
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rated
1,175 Reviews

LOVE HELPING PEOPLE REPAIR AND MAINTAIN THEIR VEHICLES

Dealership Experience

12 yrs, 5 mos

Industry Experience

48 yrs, 3 mos

Languages Spoken

English English

not yet
rated

1,175 Reviews

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1175 Reviews of Robin Tollefson

March 20, 2021

Dealership Rating
Employee Rating

The mechanics did a good job on my car. Overall the staff pleasant polite, explained things in detail. No problems, I would recommend them anytime. Thanks, Shawn Fargo, North Dakota More

by Boo21519
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 24, 2021

Luther Family Buick GMC responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

March 20, 2021

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Employee Rating

Wonderful customer service. I was very satisfied. I did not purchase my vehicle through Luther. But they treated me like I did. I was provided a loaner car to use while mine was in being worked on. T More

by Lisa_106
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 24, 2021

Luther Family Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

March 20, 2021

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Employee Rating

Service department employee, Robin does an excellent job of taking care of customers in service department. Always courteous and acknowledges you upon your arrival for work. Great employee More

by sdvangsness
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 24, 2021

Luther Family Buick GMC responded

Hi, and thank you for this great review! We're happy to hear that Robin took care of you! They are a great asset and we appreciate all that they do. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

March 19, 2021

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Employee Rating

Always a great experience with Robin. He really takes the time to provide total care of my car and to explain what service is needed. More

by cathy.heiraas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 24, 2021

Luther Family Buick GMC responded

Cathy, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Luther Family Buick GMC! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

March 19, 2021

Dealership Rating
Employee Rating

Everything is good, people are friendly, the lobby is nice and clean, they get things done in a short time . We are happy Thank you for everything More

by sandrafloberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 24, 2021

Luther Family Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

March 18, 2021

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Employee Rating

Have used other dealerships in the area, but I really like the speed and the communication with luthor family! I wouldn't recommend any other dealer to work on your vehicle. More

by Scott Kittelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 23, 2021

Luther Family Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

March 17, 2021

Dealership Rating
Employee Rating

Robin and his team are flawless when it comes to Service never have a problem taking my vehicle in there getting it fixed always 100% satisfied More

by Johnkrumm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Fischer

Mar 22, 2021

Luther Family Buick GMC responded

We are pleased to hear that you had an excellent experience with Robin and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

March 13, 2021

Dealership Rating
Employee Rating

This is the most friendly and knowledgeable dealership I have had the pleasure of working with. They came and picked up my car and brought it back. I was notified of every step of the way. More

by bv1051
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul McDonald, Larry Mitchell , Kari Sunderland

Mar 17, 2021

Luther Family Buick GMC responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

March 12, 2021

Dealership Rating
Employee Rating

The Service Department was able to work me in quickly and also provide updates and pricing as they diagnosed the issue. There were no surprises when I went to pay and that is always nice. More

by brett.olson07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 17, 2021

Luther Family Buick GMC responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

March 10, 2021

Dealership Rating
Employee Rating

The customer service was very welcoming and friendly, the warranty work was done right. I would highly recommend luther gm to anyone to buy a vehicle and have work done at! More

by OSTENAA
Friendliness
Recommend Dealer
Yes
Mar 15, 2021

Luther Family Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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