Robin Tollefson | Page 100
Service Consultant
Luther Family Buick GMC
3302 36th St S
Fargo, ND 58104
LOVE HELPING PEOPLE REPAIR AND MAINTAIN THEIR VEHICLES
Read moreDealership Experience
12 yrs, 5 mos
Industry Experience
48 yrs, 3 mos
Languages Spoken
English
1,175 Reviews
Write a Review1175 Reviews of Robin Tollefson
April 06, 2019
Satisfaction Very prompt in calling me about what was wrong, explained what needed to be done and how much. Car wash is a nice perk. Told me other issues I needed Very prompt in calling me about what was wrong, explained what needed to be done and how much. Car wash is a nice perk. Told me other issues I needed to address in future More
April 04, 2019
It was great. They checked warranty and repaired an oil leak They fixed the seatbelt and gave me a free oil change. It did not take very long and I just waited for it. I will be back again. They fixed the seatbelt and gave me a free oil change. It did not take very long and I just waited for it. I will be back again. More
April 03, 2019
Staff is very nice. I feel that it takes too long for scheduled appointments, and repairs are always very expensive at Luther. However, the waiting area and free car wash I feel that it takes too long for scheduled appointments, and repairs are always very expensive at Luther. However, the waiting area and free car wash are a nice touch. More
March 29, 2019
New pruchase Very helpful sales personal. It’s great to work with personal who know there product. I’ve worked with Troy for many years he is an asset to this Very helpful sales personal. It’s great to work with personal who know there product. I’ve worked with Troy for many years he is an asset to this dealership. More
Other Employees Tagged: Tony Emmerich, Robb Reierson, Kevin Lindgren , Tom Carrier, Troy Weist
March 29, 2019
Quick fix to a problem Took my Yukon in for a snarting g issue and the ignition switch was replaced. After getting home I realized the rotation was off, making it difficult Took my Yukon in for a snarting g issue and the ignition switch was replaced. After getting home I realized the rotation was off, making it difficult to turn the ignition. I called Luther GMC Fargo to make them aware, and they made a new appointment on the spot, fixed it free of charge, and gave me a free oil change. Awsoem follow up service. More
March 27, 2019
Service center repaired customer concern at no cost. The service center repairs faulty EGR valve resolving service engine soon light concern from March 8, 2019. The repair was complete on Friday not ext The service center repairs faulty EGR valve resolving service engine soon light concern from March 8, 2019. The repair was complete on Friday not extending through the weekend is appreciated, the 2006 Equinox, a definite dependable repair, reliable appointments, and convenient hours were the main insights after driving on the interstate fifteen miles home. Sincerely, Michael Hamner More
March 24, 2019
Best service writer I've ever dealt with. No upselling, advice on upcoming issues, prompt phone calls/return calls. Good mechanics in the stable. I felt like an important customer to the busin No upselling, advice on upcoming issues, prompt phone calls/return calls. Good mechanics in the stable. I felt like an important customer to the business. More
March 24, 2019
Extra Mile Luther has always gone an extra mile for us. They always get the best price for parts and make sure to check my warranty for eligibility. Their work i Luther has always gone an extra mile for us. They always get the best price for parts and make sure to check my warranty for eligibility. Their work is always done in a timely fashion and they always wash my car before they turn it back over to me. I highly recommend Luther GMC in Fargo for their attention to their customers and quality work. More
Other Employees Tagged: Robb Reierson, Paul McDonald , Wayne Ellefson, Kari Sunderland
March 24, 2019
Great experience! Sales staff was knowledgeable and very helpful. Rod answered all of my questions and pointed out many features I had no idea existed in the Acadia. I Sales staff was knowledgeable and very helpful. Rod answered all of my questions and pointed out many features I had no idea existed in the Acadia. I am familiar with the service department as they do a lot of work for me. Combining great service department and sales department this was a no brainer decision. More
Other Employees Tagged: Tony Emmerich, Kevin Lindgren , Rod Tyson
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