Robin Gurtner | Page 6
Fixed Operations Director
Crown Buick GMC
2121 Clearview Pkwy
Metairie, LA 70001
423 Reviews
Write a Review423 Reviews of Robin Gurtner
July 21, 2024
Up until recently Crown was the first place I would bring my Enclave for service, HOWEVER, this last visit for vehicle Recall service has me now somewhat reluctant. First I've been waiting for feels like my Enclave for service, HOWEVER, this last visit for vehicle Recall service has me now somewhat reluctant. First I've been waiting for feels like better part of a year waiting for recall notification to bring my vehicle in for recall correction, because one of the issues involved deals with a dash light for seat belts....all this time waiting & talking with various "advisors", when my wife does bring the car in, one of the techs tells her after working on it that even though the recall is for seat belt correction, "the seat belt light remains on because of something not related to what was fixed that day. It's been two weeks @ this point, & to think I actually thought i would have been contacted by Mgnt., because this is NOT the first survey I was asked to do. More
Other Employees Tagged: Wayne Bourg, Jenna Sellstrom, Kwanza Washington
July 17, 2024
No complaints Service was EXCELLENT As always fast and professional Service Staff was very informative about my vehicle & services needed and professional Service Staff was very informative about my vehicle & services needed More
Other Employees Tagged: Kwanza Washington , Dwain Lefebre
July 17, 2024
Excellent service. Professional staff. Repairs were well done and on time. Thanks very much for everything. Professional staff. Repairs were well done and on time. Thanks very much for everything. More
Other Employees Tagged: Wayne Bourg, Jenna Sellstrom, Kwanza Washington, Amy LeBlanc
July 11, 2024
In response to Crown Buick Customer Service message I replied: The service on 7/6/2024 was for me, Ted Mc Neel Senior (not JR). Based on information Crown sent me in the mail, I assumed the service cost replied: The service on 7/6/2024 was for me, Ted Mc Neel Senior (not JR). Based on information Crown sent me in the mail, I assumed the service cost for the oil change/service would be $59.95; however, I was charged $89.14. I still await a response from Crown regarding the additional cost? More
Other Employees Tagged: Kyle Kennedy Service Dept.5 starts
July 11, 2024
Everyone is very knowledgeable professional understanding and a pleasant took to work with They are the best and a pleasant took to work with They are the best More
Other Employees Tagged: Wayne Bourg, Jenna Sellstrom, Kwanza Washington, Amy LeBlanc
July 07, 2024
GOOD SERVICE EVERYONE COURTEOUS AND OIL CHANGE DONE IN A TIMELY MANOR DIDNT HAVE TO WAIT HOURS TIMELY MANOR DIDNT HAVE TO WAIT HOURS More
Other Employees Tagged: Kwanza Washington
July 04, 2024
Very nice friendly staff and very clean service was awesome I will always go to that dealership awesome I will always go to that dealership More
Other Employees Tagged: Wayne Bourg, Jenna Sellstrom, Kwanza Washington

