Robin Gurtner | Page 6

Up until recently Crown was the first place I would bring my Enclave for service, HOWEVER, this last visit for vehicle Recall service has me now somewhat reluctant. First I've been waiting for feels like my Enclave for service, HOWEVER, this last visit for vehicle Recall service has me now somewhat reluctant. First I've been waiting for feels like better part of a year waiting for recall notification to bring my vehicle in for recall correction, because one of the issues involved deals with a dash light for seat belts....all this time waiting & talking with various "advisors", when my wife does bring the car in, one of the techs tells her after working on it that even though the recall is for seat belt correction, "the seat belt light remains on because of something not related to what was fixed that day. It's been two weeks @ this point, & to think I actually thought i would have been contacted by Mgnt., because this is NOT the first survey I was asked to do. More

by MRKILOVOLTS04 Verified Customer Verified Customer

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No complaints Service was EXCELLENT As always fast and professional Service Staff was very informative about my vehicle & services needed and professional Service Staff was very informative about my vehicle & services needed More

by ramseytara82 Verified Customer Verified Customer

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Excellent service. Professional staff. Repairs were well done and on time. Thanks very much for everything. Professional staff. Repairs were well done and on time. Thanks very much for everything. More

by FWKIRCHGRABER Verified Customer Verified Customer

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I'm very happy with the service received. I am not happy about having to fallout every part of this review. I am not happy about having to fallout every part of this review. More

by RAYADAMSSR Verified Customer Verified Customer

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In response to Crown Buick Customer Service message I replied: The service on 7/6/2024 was for me, Ted Mc Neel Senior (not JR). Based on information Crown sent me in the mail, I assumed the service cost replied: The service on 7/6/2024 was for me, Ted Mc Neel Senior (not JR). Based on information Crown sent me in the mail, I assumed the service cost for the oil change/service would be $59.95; however, I was charged $89.14. I still await a response from Crown regarding the additional cost? More

by NEELMC Verified Customer Verified Customer

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Everyone is very knowledgeable professional understanding and a pleasant took to work with They are the best and a pleasant took to work with They are the best More

by URSULAKELLY249 Verified Customer Verified Customer

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GOOD SERVICE EVERYONE COURTEOUS AND OIL CHANGE DONE IN A TIMELY MANOR DIDNT HAVE TO WAIT HOURS TIMELY MANOR DIDNT HAVE TO WAIT HOURS More

by CSPINNATO Verified Customer Verified Customer

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Very nice friendly staff and very clean service was awesome I will always go to that dealership awesome I will always go to that dealership More

by JLAFRANCE Verified Customer Verified Customer

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Very responsive ptofessional and attention to detail car was completed when we were told it would be was completed when we were told it would be More

by IBIENEMY Verified Customer Verified Customer

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My 2021 GMC Sierra check engine light came on. Brought it in to find out the problem. Technician diagnosed the problem and repaired it. Brought it in to find out the problem. Technician diagnosed the problem and repaired it. More

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