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Roberto Madrid
Roberto Madrid at Reliable Chevrolet - NM

Roberto Madrid | Page 22

Sales Consultant

Reliable Chevrolet - NM

9901 Coors Blvd NW
Albuquerque, NM 87114

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4.9
410 Reviews
4.9

410 Reviews

Write a Review

410 Reviews of Roberto Madrid

October 22, 2024

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Employee Rating

A very quick process! Employees and staff were friendly and helpful for any and all questions. More

by TorelloDante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tristano Cordova, Jesse Olguin, Michael Marsh, Osman Bahadiri , Eddy Blea, Joshua Buerke, Benjamin Henry, Kevin Rivera-Arteaga

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Oct 23, 2024

Reliable Chevrolet - NM responded

Thanks! We're thrilled to hear you had a quick and positive experience with our team. Your kind words about our staff mean a lot to us. We’re here to help anytime you need!

October 22, 2024

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Employee Rating

The process was very smooth and Roberto was a great help. He helped me through the financing process and was very knowledgeable. More

by Logan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Oct 23, 2024

Reliable Chevrolet - NM responded

Logan, we’re thrilled to hear about your smooth experience! Roberto truly goes above and beyond to assist our customers. Thank you for sharing your positive feedback; it helps us continue to improve and provide exceptional service. We appreciate your support!

October 20, 2024

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Employee Rating

Great selection of vehicles. Website was easy to work with. Staff was friendly and very nice to work with. More

by vikd24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Assistant Finance Manager

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Oct 21, 2024

Reliable Chevrolet - NM responded

We're thrilled to hear you enjoyed our vehicle selection and found our website user-friendly. Our team appreciates your kind words and looks forward to helping you again in the future!

October 20, 2024

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Employee Rating

Great place to shop for a car, plenty to choose from, and the staff was professional! Will definitely buy from them again! More

by Mdevargas4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Oct 21, 2024

Reliable Chevrolet - NM responded

Thank you for your fantastic review! We're thrilled you enjoyed your shopping experience and found our selection and staff to your liking. We look forward to helping you again in the future!

October 19, 2024

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Employee Rating

Roberto was very helpful with the purchase of my truck. He's very respectful, knowledgeable, and professional. I will definitely be a returning customer More

by Oshpino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Oct 21, 2024

Reliable Chevrolet - NM responded

Thanks for your awesome review! We're thrilled to hear that Roberto provided such great service. We can't wait to welcome you back for your next purchase!

October 12, 2024

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Employee Rating

Took my car in two days after I bought it for a problem with my tire. They “fixed” it quick but didn’t complete the whole problem. Need to go back for them to reset items. Waste of time and gas. More

by Psauser1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Podhajecki , Brandon McLamb

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Oct 14, 2024

Reliable Chevrolet - NM responded

We appreciate your feedback and are sorry to hear about your experience. We strive for thorough service and understand the inconvenience of having to return. Your input helps us improve, and we’re committed to ensuring your next visit is seamless. Thank you for bringing this to our attention!

October 10, 2024

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Employee Rating

The two sales men that we dealt with were fantastic. What we were not pleased with was the wait time of getting to sign documents with the finance office. It was myself, my husband, and three kids and w More

by JNADEAU79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse Olguin

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Oct 15, 2024

Reliable Chevrolet - NM responded

We're happy to hear that you had a great experience with our sales team. However, we understand how frustrating the wait in the finance office must have been, especially with your family present. We appreciate your patience during that time and want to ensure we improve in this area. Please contact Ken Orosco, our General Manager, at customerrelations@reliable-chevrolet.com at your earliest convenience to discuss this further.

October 08, 2024

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Employee Rating

This dealership and dealer Roberto helped me in more ways than selling me a new car but they sold me piece of mind knowing I’ll be safe on the road. More

by Izayavalenciano02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Oct 09, 2024

Reliable Chevrolet - NM responded

We're thrilled to hear about your positive experience with Roberto! Providing peace of mind is what we strive for, and we're glad you found it with us. Safe travels in your new car!

October 06, 2024

Dealership Rating
Employee Rating

Jonathan was wonderful to work with! Over all very straight forward and professional. He made my experience at reliable chevrolet a breeze! More

by jkatdean27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathon Sanchez , Jessica Rosenbarker

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Oct 08, 2024

Reliable Chevrolet - NM responded

We’re thrilled to hear about your positive experience with Jonathan. Our team strives to make every visit smooth and enjoyable. Your feedback means a lot to us!

October 05, 2024

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Employee Rating

100%amazing from start to finish very happy with the service and the professionalism with the staff. Happy with the choice they helped me make on getting my new car More

by AMSTANFORD84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Oct 08, 2024

Reliable Chevrolet - NM responded

We’re thrilled to hear you had an amazing experience with our team. Your satisfaction is our top priority, and we’re glad you found the perfect car with our help. Looking forward to serving you again in the future!

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