Roberto DiFrangia

From the salesperson to the finance manager, I was treated with respect at this dealership. Buying a car can be stressful, but they managed to make it more relaxed experience. treated with respect at this dealership. Buying a car can be stressful, but they managed to make it more relaxed experience. More

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My Salesperson, Brian Buehner and the Finance Manager Terry Maxson made purchasing a new car a smooth and complete process. They walked me through all the steps of the purchase, gave thorough descriptio Terry Maxson made purchasing a new car a smooth and complete process. They walked me through all the steps of the purchase, gave thorough descriptions of the available warranties and went over all the features of the automobile. They were patient and answered all our questions and I will be sure to pass their names on to all my friends when they are looking for a quality, dependable and safe new car. More

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The dealership was very nice to be at. Plenty of parking for customers and the show room was very clean. When I took a test drive it was very easy to get in and out of the dealership and I Plenty of parking for customers and the show room was very clean. When I took a test drive it was very easy to get in and out of the dealership and I was not nervous driving a car I was not familiar with. General Manager was very accommodating and my sales person Sam was also. The general manager sat down with me and printed out the information on what I was purchasing with all of the items noted along with the car trade allowance. Once we agreed on everything the General Manager Roberto said he would have it delivered to me at my home. This was very appealing since I was concerned, I would not be able to drive the car from Wickcliffe to Avon Lake the first time in the car. When Sam delivered my car, he set up the homelink to open my garage and my gate to the community so I do not have to use remotes anymore. More

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We worked with Joy and she was absolutely fantastic! I would HIGHLY recommend to anyone looking for a new car! I would HIGHLY recommend to anyone looking for a new car! More

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Really easy to trade in my old Forrester and purchase a new Forester Hybrid. Excellent experience with Cristian Vasile new Forester Hybrid. Excellent experience with Cristian Vasile More

by LAYNEKJR Verified Customer Verified Customer

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Roberto made buying my new Subaru Forester an amazing experience from start to finish. He was knowledgeable, honest, and took the time to answer all of my questions without ever making me feel pressured. experience from start to finish. He was knowledgeable, honest, and took the time to answer all of my questions without ever making me feel pressured. He guided me through every step of the process and made everything smooth and stress-free. I highly recommend Roberto to anyone looking for a trustworthy manager who truly cares about his customers. More

by KWOLCOTT1497 Verified Customer Verified Customer

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