I had a good experience in purchasing our new car.
Roberto helped us out, we kept looking for the right car, we were there for several hours , test drove the car, until we found it and fell in love wi
Roberto helped us out, we kept looking for the right car, we were there for several hours , test drove the car, until we found it and fell in love with it. I appreciated that Roberto was kind to us and explained all the features and was straightforward and gaved us a great deal.
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by pollymen
Oct 17, 2013 -
Norm Reeves Honda Superstore Cerritos responded
We sincerely appreciate you taking the time to write this review! It is always rewarding to hear when our team goes above and beyond during a sale. Roberto is an exceptional member of our staff and will be pleased to know he found you a car you love. We hope you are enjoying it so far and look forward to working with you again in the future. If you need anything else, please come back and see us!
Sincerely,
Brad Mugg
General Manager
562-405-3755
bmugg@normreeves.com
My family and I just purchased a new civic and Roberto
helped us out. He made our experience smooth and comfortable, with no pressure which was great. He was straightforward with us. But in finance we
helped us out. He made our experience smooth and comfortable, with no pressure which was great. He was straightforward with us. But in finance we took more time than we had anticipated.
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by mary788
Aug 30, 2013 -
Norm Reeves Honda Superstore Cerritos responded
Thank you for your feedback. Our top priority is delivering 100% customer satisfaction and it's encouraging to know that Roberto was able to help you find the perfect vehicle to suit your needs. Don't hesitate to call or stop in if you have any additional questions about your new Civic! Please visit us on Twitter and Facebook for access to our exclusive specials.
Sincerely,
Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com
I purchased a new Honda Accord, it was great. Roberto
helped me out, with no sale pressure. He was friendly and made us comfortable. I already knew what i wanted and in finance I didn't take long which
helped me out, with no sale pressure. He was friendly and made us comfortable. I already knew what i wanted and in finance I didn't take long which was great.
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by rarreola3
Other Employees Tagged:
Roberto
Jul 30, 2013 -
Norm Reeves Honda Superstore Cerritos responded
Thank you for taking the time to write about your experience with us! At Norm Reeves Honda, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy that we were able to exceed your expectations and help you find the perfect Accord. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook and Twitter for access to our exclusive specials.
Sincerely,
Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com
I had a great experience in purchasing my new car.
Roberto was efficient and professional throughout the whole process I test drove several cars until i found the right one for me. He was very patient
Roberto was efficient and professional throughout the whole process I test drove several cars until i found the right one for me. He was very patient and informative, thanks
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by jmartin08
May 28, 2013 -
Norm Reeves Honda Superstore Cerritos responded
Thank you for taking the time to leave us this review! Roberto and the rest of our team strive to provide the highest quality of customer service, and I'm so glad that we were able to help you throughout the car-buying process. Please come see us again in the future, and be sure to keep up with us online by following us on Facebook and Twitter as well.
Sincerely,
Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com
Just bought our new car. Roberto and Ryan helped us, they
were very knowledgeable and answered all our questions and concerns.
Robert was patient and helped us with the purchase.
were very knowledgeable and answered all our questions and concerns.
Robert was patient and helped us with the purchase.
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by raul11
May 01, 2013 -
Norm Reeves Honda Superstore Cerritos responded
Congratulations on your new car! It's great to hear that Roberto and Ryan were such a great help during your visit. We'd love to work with you again in the future; be sure to find us on Twitter and Facebook for access to our exclusive monthly specials!
Sincerely,
Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com
It was a great experience buying our first car, Roberto
was very, very patient with us, answering all our questions and concerns we had and helping us in finance. Thanks.
was very, very patient with us, answering all our questions and concerns we had and helping us in finance. Thanks.
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by mathew11
Mar 18, 2013 -
Norm Reeves Honda Superstore Cerritos responded
Congratulations on your first car! Roberto is a valued member of our team and it's fantastic to hear that he was able to impress you during your visit. Please don't hesitate to call or stop in if you should have any additional questions or concerns. Be sure to find us on Twitter and Facebook before your next servicing appointment; we offer exclusive specials to our likers and followers.
Sincerely,
Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com
The dealer that helped me so much on my visit to buy my
brand new car was ROBERT ARTEAGA. He was the most patient salesman by far. He went out of his way to ensure this was the right car for me. I am glad
brand new car was ROBERT ARTEAGA. He was the most patient salesman by far. He went out of his way to ensure this was the right car for me. I am glad that I had the opportunity to do business with him. I give him a 5 star rating.
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by vivian122009
Mar 01, 2013 -
Norm Reeves Honda Superstore Cerritos responded
Congratulations on your new car! I am happy to hear that Robert was so helpful during your visit and was able to help you find the perfect vehicle to suit your needs. We want all of our customers to leave Norm Reeves Honda feeling satisfied and it's great to know that you did. We'd love to work with you again; please find us on Twitter and Facebook so you can gain access to our exclusive monthly specials.
Sincerely,
Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com
These two employees were over the top outstanding through
the whole process. I would most definitly spread the word about them to everyone I know. I am satisfied and pleased with my new car.
the whole process. I would most definitly spread the word about them to everyone I know. I am satisfied and pleased with my new car.
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by blcuellar
Jan 07, 2013 -
Norm Reeves Honda Superstore Cerritos responded
We are so glad the process of purchasing a car was an easy one for you. Our main goal is achieving high levels of customer service so it was great you thought we were outstanding dealership. Congratulations on your new car! If you have any questions or concerns feel free to ask. Also, check out our Facebook and Twitter pages!
Sincerely,
Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com
My son and I had a good experience with the process of
purchasing our new Accord. Roberto Arteaga, was very polite and patient. He gave us the information we need to make a decision after test driving s
purchasing our new Accord. Roberto Arteaga, was very polite and patient. He gave us the information we need to make a decision after test driving several cars. Thanks for the help.
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by maria2161
Other Employees Tagged:
Roberto Arteaga
Nov 30, 2012 -
Norm Reeves Honda Superstore Cerritos responded
Congratulations on your new Accord! It's wonderful to hear that Roberto delivered the outstanding customer service that Norm Reeves Honda is known for. We want all of our guests to leave the dealership confident that they've made the right decision by coming to us. Before your next servicing appointment, check us out on Twitter and Facebook to stay in the loop about our exclusive specials.
Sincerely,
Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com
I went to buy a car at this dealership and my salesperson
was Roberto Arteaga. The price we paid for was just perfect.He was very educational about the car. I had a great experience and he was very patient.
was Roberto Arteaga. The price we paid for was just perfect.He was very educational about the car. I had a great experience and he was very patient. He is an excellent employee and if i decide to buy another car i hope it is with someone who focuses on what I want like Roberto.Thank you.
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by michaelgman2009
Oct 02, 2012 -
Norm Reeves Honda Superstore Cerritos responded
On behalf of Norm Reeves Honda, I would like to thank you for this outstanding review. We work very hard to maintain a hassle-free and knowledgeable atmosphere and it's great to know that Roberto was able to provide you with a memorable experience. We'd love to work with you again; feel free to call or stop by if there is anything else we can do for you. Follow us on Facebook and Twitter for our exclusive monthly specials!
Sincerely,
Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com