Roberto Alfaro | Page 5
Service Director
Currie Motors Ford of Frankfort
9423 West Lincoln Highway
Frankfort, IL 60423
221 Reviews
Write a Review221 Reviews of Roberto Alfaro
March 08, 2023
This dealer is ready to handle the days schedule for vehicles to be serviced. The service writers are very friendly and always willing to step in and help. vehicles to be serviced. The service writers are very friendly and always willing to step in and help. More
Other Employees Tagged: Humberto
March 01, 2023
After purchasing my vehicle I had a hiccup. Currie motors tried everything to make it right. Unfortunately they are a ford dealership and I had to go to Jeep. My salesman Andy was very kind and Currie motors tried everything to make it right. Unfortunately they are a ford dealership and I had to go to Jeep. My salesman Andy was very kind and patient as I called him almost daily for a month. He reached out to everyone he could to try and resolve my issue. Ali even replaced my car batteries and Robert continued to have the service department to analyze my situation. Bottom line as their slogan says. They're great people to do business with. My vehicle was blue certified and they honor it at any dealership. I didn't give excellent rating because I did feel I was annoying them at first. More
Other Employees Tagged: Ali Rafati, Andy Hamda , Simon Perez
February 04, 2023
Currie Motors never seizes to amaze me. My car was sadly, completely totaled on Christmas Eve. I came to Currie Ford Motors, to purchase a 3rd car from them (Ford Explorer), and nothing but My car was sadly, completely totaled on Christmas Eve. I came to Currie Ford Motors, to purchase a 3rd car from them (Ford Explorer), and nothing but quality customer service was provided. They were truly dedicated to their word and were very empathetic to my situation. Andy Ahmad, Jason Latiff, and Roberto Alfaro exceeded my needs and expectations as per usual. Today (2/4/23) we have purchased our 4th car (Ford F-150) from Currie Ford Motors with Andy, and again nothing but the ABSOLUTE BEST EXPERIENCE! I will continue to take the hour drive and remain a loyal customer simply because this staff always goes above and beyond, always exceeding my expectations. More
Other Employees Tagged: Jason Latif, Andy Hamda
January 27, 2023
Super friendly and helpful. Pete Prozio guided me through the purchase of my new Bronco and very communicative throughout the process in July 2022. Recently I brought my Bronc Pete Prozio guided me through the purchase of my new Bronco and very communicative throughout the process in July 2022. Recently I brought my Bronco in to repair a cracked windshield, cursing my bad luck because now I had to buy a new windshield and possibly an extended repair. After working with the team Moe Yousef, Finance Manager, Jassan Latif, General Manager, Roberto Alfaro, Service Director, and John Trehey they were able to replace the windshield with no hassle. Also should mention the convenient shuttle and friendly driver whose name I didn't get. Thanks for all your help! More
Other Employees Tagged: Pete Porzio, Jason Latif, Shelby Post , Albion Balaj, John Trehey, Mohammad Yousef
January 07, 2023
Good and timely Service Visit on January 6th, 2023. Bob Emlund is too intense, also had a very loud conversation with another Employee in the Service Counter Area. Bob Emlund is too intense, also had a very loud conversation with another Employee in the Service Counter Area. More
Other Employees Tagged: Bob Emlund
December 19, 2022
Service Dept advisors are the best, work requested completed in timely manner. Their records keep my truck up to date on service work. completed in timely manner. Their records keep my truck up to date on service work. More
Other Employees Tagged: Joe Klimek, judi gumila, Bob Emlund , Alexis Jadrych, Alex Karlstedt, Breanna Simmons, John Trehey
August 24, 2022
Andy was great very nice very helpful very proffesional & kind thanks again Andy for your help!!! kind thanks again Andy for your help!!! More
Other Employees Tagged: Jeff O'Brien, Andy Hamda
August 19, 2022
2015 Ford Escape with 76,000 miles at Curry since June 28th .Ford recommends changing transmission fluid at 150,000 miles LOl. Service Manger Alberto Alfaro doesn't respond to emails for last 3 weeks . 28th .Ford recommends changing transmission fluid at 150,000 miles LOl. Service Manger Alberto Alfaro doesn't respond to emails for last 3 weeks . The car is fixed on 8/18 2022 with a bill just under 5000.00. Roberto answers to me The car is fixed what is the problem , The bill is the bill and the best!! I quote here " I should have said 10,000 to fix it and you would be happy with your 5,000.00 bill to a customer that purchased two vehicles there. Lemon Curry I say. This man just stated padding a bill to cover his xxx and then bringing it down. Goodbye Curry Motors More
Other Employees Tagged: John Trehey
August 09, 2022
I have bought 4 cars from Cornelius. Always he is super professional and he makes it as easy as it can be to buy a car. When I need my next car I am going to Cornelius for it. Always he is super professional and he makes it as easy as it can be to buy a car. When I need my next car I am going to Cornelius for it. More
Other Employees Tagged: Cornelius Murray, judi gumila, Bob Emlund

