Robert Williams | Page 30

I purchased a preowned 2010 RX350. My salesperson, Rob Williams, was outstanding and made the whole experience a pleasure. He expedited the paperwork for me so that I was able to take the car home the sa Williams, was outstanding and made the whole experience a pleasure. He expedited the paperwork for me so that I was able to take the car home the same evening that I purchased it, which I truly appreciated. There was no nonsense. He was extremely knowledgeable about the vehicle and went above and beyond to make sure I knew about all of the features of the vehicle and that all of my questions were answered. I had also shopped other dealerships and know I would have never gotten such a good price for my new car or my trade anywhere else and I know that it was Rob who made this happen. He sets himself apart from any of the other sales professionals at this or any of the dealerships that I shopped. I would never buy a car from anyone else. More

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Robert is one of the best sales person I have ever met. Profetional, nice and willing to help. The dealer is very good and the price is very competetive. I could buy a Lexus in 5 miles. But Herb Chambers Profetional, nice and willing to help. The dealer is very good and the price is very competetive. I could buy a Lexus in 5 miles. But Herb Chambers offered a much better price, so I travled 30 mile to buy from them. More

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Rob Williams was great. He tailored the sales process to fit my needs, no BS. I called the dealership on Tuesday, made an appointment for the next day. My wife and I test drove two cars and left two and one fit my needs, no BS. I called the dealership on Tuesday, made an appointment for the next day. My wife and I test drove two cars and left two and one half hours later owners of a 2011 RX350. We looked at SUVs in the same price range from three other manufactures. We bought the best SUV at a great price. The trade in value on our existing car was the highest we were offered. I wouldn't hesitate to recommend Rob and the Herb Chambers dealership to anyone. More

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We had gotten to the point where we needed a new car soon or we would have to put a ton of money into the car we were driving. We were also busy all the time (as most people are with children these days). or we would have to put a ton of money into the car we were driving. We were also busy all the time (as most people are with children these days). My husband saw great prices for the car we wanted on-line, but hadn't been able to duplicate it in person. Herb Chambers hooked us up with Robert Williams, who not only gave us a great price - but also got us the car we wanted ASAP. We went in on a Thursday night and he had our car ready by 10 am Saturday morning. He was friendly, accommodating and extremely tuned in to our needs. More

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We had the best experience ever with this dealer! Specifically, we found Robert Williams to be extremely helpful, patient, and educational in purchasing our new vehicle. Rob was a no-pressure salesp Specifically, we found Robert Williams to be extremely helpful, patient, and educational in purchasing our new vehicle. Rob was a no-pressure salesperson who gave us the information we needed to make a fitting decision to meet our family's needs. He followed up with us after purchase in delivering the car to our home with a detailed hands-on session on how to make our new car work best for us. Blake Gardner helped in every way on the final details in the office. You won't be in better hands than Rob's when you are looking for a great new Lexus. There is another dealer nearer our home, but we chose this one due to amazing service and customer care. More

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Herb Chambers Lexus in Sharon MA was by far the best car dealership we have dealt with. They were very friendly, knowledgable,and no applied pressure. Rob Willliams was an excellent sales consultant. He arr dealership we have dealt with. They were very friendly, knowledgable,and no applied pressure. Rob Willliams was an excellent sales consultant. He arranged to surprise Charlotte, for her Christmas present, by putting the Lexus R450h in the show room with a large red bow on it. Arranging photographs was also just great. John Andrade the Finance Manage, was the the most delightful person to do business with. Everyone we met with were very friendly including the young women at the front reception desk were very welcoming. The over-all experience at Herb Chambers was beyond our expectation. More

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I was the owner of a 2008 BMW and recieved a promotional letter re:the trade in of my leased BMW I had never entertained the thought owning a Lexus but figured I'd check it out. My husband and I met Rob Wil letter re:the trade in of my leased BMW I had never entertained the thought owning a Lexus but figured I'd check it out. My husband and I met Rob Williams at the reception desk when we arrived. Rob showed us 2010 Lexus cars available. He made our experience worthwhile, Rob went out of his way to make the price work for me. He was friendly and extrmemly helpful with purchasing the Lexus and turning in the BMW. I will definately return to him again and when my lease is up and my husband is now interested in the Lexus Hybrid. My experience was outstanding but the credit goes to Rob Williams for making that happen. I love my new car and couldn't be happier. More

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HERB CHAMBERS LEXUS is the BEST of the Best. I have absolutely no affiliation with this dealership. I am a physician and new to Massachusetts. Since 1994, I have purchased five new Lexuses (SC400, RX30 absolutely no affiliation with this dealership. I am a physician and new to Massachusetts. Since 1994, I have purchased five new Lexuses (SC400, RX300, two RX330's, new RX450H), from four different dealerships in four different states. I have visited even more Lexus dealerships while car shopping. All luxury car dealerships, particularly Lexus, strive for the OUTSTANDING rating. HERB CHAMBERS LEXUS certainly earns it. First of all, they have the most gorgeous facility of any I have visited. Every area including the showroom, coffee and pastry bar with waiting areas, restrooms and service area are both lovely and immaculate. Every person who I have encountered there, including sales, service and the support staff, is friendly, very polite and gracious. They are obviously well trained in customer service, but they also seem genuinely nice and happy to be there. Kudos to the hiring and training staff at Herb Chambers. Robert Williams, my sales consultant, could not have been more helpful in every aspect of the purchase, including getting me all set in the new RX. I am loyal to Lexus because they make great cars. Despite all the Toyota recalls, I have never had a bad experience with a Lexus or Toyota. Here's the bottom line from my perspective: If you want a great car, get a Lexus. If you want an OUTSTANDING dealership, go to HERB CHAMBERS LEXUS. Ask for Robert Williams if he is available. (The other Sales Consultants I spoke with were also very friendly and knowledgeable, so I'm sure you'll have a similarly very positive experience.) More

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This is our second vehicle that we have purchased from Herb Chambers. The purchase price and trade in value for our car was unbeatable at Herb Chambers. I believe it speaks volumes when you travel close t Herb Chambers. The purchase price and trade in value for our car was unbeatable at Herb Chambers. I believe it speaks volumes when you travel close to 2 hours to buy a car when you have competing dealership within minutes.The whole staff from the receptionist to the finance staff to the sales manager was nothing short of excellent. And last we can not say enough about our sales rep. Robert Williams. Robert went above and beyond just selling a vehicle. He made sure we understood every facet of purchasing a car.The sales process went easier then we anticipated.After the sale was what impressed me about Robert, from the the resolution of a minor problem to the many follow up calls.WE would indeed recommend Herb Chambers to our friends, infact we already have. Once again a special thanks to Robert Williams. More

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Our experience leasing a car at this dealership has been a very positive one. Robert Williams is very professional and very knowledgeable. He gave us all the information we needed. We never felt being ru a very positive one. Robert Williams is very professional and very knowledgeable. He gave us all the information we needed. We never felt being rushed or under the high presure. It was very comfortable. We leased many cars through Herb Chambers Lexus, have recommended and will recommend this dealership and especialy Robert Williams to family and frends. L.R. Y.S. More

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