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Robert Williams

Overview Reviews (6) Inventory (683)

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Robert Williams

Mobile Service Advisor

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

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5.0

6 Reviews

Overview Reviews (6) Inventory (683)

5.0

6 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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6 Reviews of Robert Williams

October 29, 2026

Dealership Rating

Employee Rating

Having the dealership provided mobile service is very helpful & convenient for anyone who rather be in the comfort of their own home is excellent.. when making your appointment for your oil change it wou helpful & convenient for anyone who rather be in the comfort of their own home is excellent.. when making your appointment for your oil change it would be great if they had an option for mobile service rather than the dealership having to call the customer only.. just a suggestion for having that option More

by laidbackd2

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Robert Williams

Oct 31, 2026 -

Elder Ford of Tampa responded

Hi, thank you for your feedback! We're thrilled to hear you find our mobile service convenient. We appreciate your suggestion about adding an option for mobile service during appointment scheduling. Your input helps us improve, and we will definitely consider it. We look forward to serving you again!

October 28, 2026

Dealership Rating

Employee Rating

Really easy to work with. I got a good price for my purchase. Friendly service too I got a good price for my purchase. Friendly service too More

by robtiff0411

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Robert Williams

Oct 29, 2026 -

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! Safe travels!

October 15, 2026

Dealership Rating

Employee Rating

Don't bug them often but they're there when I need em Don't bug them often but they're there when I need I need them! Don't bug them often but they're there when I need I need them! More

by Mitchellbrock

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Robert Williams

October 15, 2026

Dealership Rating

Employee Rating

It's my son's car and he said everything was great We have a good experience with them every time have a good experience with them every time More

by sheilaelizabeth

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Robert Williams

Oct 16, 2026 -

Elder Ford of Tampa responded

Thank you for your wonderful feedback! We're thrilled to hear that your son had a great experience with us. We always strive to provide excellent service and it's rewarding to know we met your expectations. We look forward to serving you again in the future!

October 01, 2026

Dealership Rating

Employee Rating

I am still xxxxxx at the lies I was told when I bought my truck. They sold me a Ford bed cover. I bought it because they said it was waterproof. It leaks so bad that you can't use the space to carry anything truck. They sold me a Ford bed cover. I bought it because they said it was waterproof. It leaks so bad that you can't use the space to carry anything that can't get wet. When I complained they said the cover was water resistant. xx!! I am now looking to have the cover replaced with a real waterproof cover. I would never buy another vehicle from Elder Ford. More

by RRJAMES

Verified Customer

Recommend Dealer

Other Employees Tagged: Robert Williams

Oct 05, 2026 -

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

September 02, 2026

Dealership Rating

Employee Rating

Amazing Lovely Wonderful Caring Robert was the best to ever do it he deserves it all to ever do it he deserves it all More

by Rj_0804

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dan Sills, River Hall, Jose Pereira, Dawn Hawley, Toby Lester, Justin Nesmith, Eduardo Oropallo, Jeremy Green

Sep 07, 2026 -

Elder Ford of Tampa responded

Hi, our Staff works hard to go the extra-mile for our valued guests! Please let us know if there is ever anything else we can do for you! Safe travels!

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