Robert Suarez | Page 58

I had a pleasant experience Everyone at Ferman was knowledgeable and courteous. There inventory is expansive and we were able to find exactly what we were searching for Thank Everyone at Ferman was knowledgeable and courteous. There inventory is expansive and we were able to find exactly what we were searching for Thank you very much! More

by INVERTED1 Verified Customer Verified Customer

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Very good experience They were not pushy and we appreciated that part. It was a challenging transaction since we were from another state but got it done! Thanks. They were not pushy and we appreciated that part. It was a challenging transaction since we were from another state but got it done! Thanks. More

by YARBED1 Verified Customer Verified Customer

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Overall a 4 out of five for the explained reason. The sales experience want well. The van had a dead cell battery that wasn't known till the next morning. The service dept seemed overwhelmed and took The sales experience want well. The van had a dead cell battery that wasn't known till the next morning. The service dept seemed overwhelmed and took 2 hours to replace the battery. I guess I thought since i just bought it the day before they might have been able to get it in sooner... More

by GBETZ007 Verified Customer Verified Customer

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Best dealership to work with Brandon is my absolute favorite car salesman. He looks out for what’s best for me, he understands finances and did his very best to make sure that I g Brandon is my absolute favorite car salesman. He looks out for what’s best for me, he understands finances and did his very best to make sure that I got as much as I could want in the car I bought. The manager, I believe Robert, was such a sweetheart and went out of his way for me. HUGE shoutout to Scott & Brandon for staying with me to make sure I got the car I wanted and everything I needed to go with it, they stayed 3 and 1/2 hours after they closed to help me out. Really appreciate those guys. Will always recommend them and send anyone I know their way! More

by Sdakota97 Verified Customer Verified Customer

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Made it easy Made the process easy, was willing to work with me on price to meet my budget... found a few dents in the car I didn’t even see and made sure they wer Made the process easy, was willing to work with me on price to meet my budget... found a few dents in the car I didn’t even see and made sure they were fixed for me!!! More

by CHRISSCHOTT1 Verified Customer Verified Customer

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Making Car Buying Fun, less stressful Working with both Ray (Sales) and Scott (Finance) made a stressful experience much more enjoyable. I bought two cars and appreciated the knowledge, pa Working with both Ray (Sales) and Scott (Finance) made a stressful experience much more enjoyable. I bought two cars and appreciated the knowledge, patience and desire to listen. Although there may have been a couple hiccups, it’s how a person handles challenges that truly demonstrates their commitment to excellent customer service. I would recommend Ferman location to others. More

by BRIE Verified Customer Verified Customer

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Willing to make customer satisfied I was looking to trade in a GM product and was looking at another one which was a GMC. I stopped in Fernando and looked at the Ram and after talking t I was looking to trade in a GM product and was looking at another one which was a GMC. I stopped in Fernando and looked at the Ram and after talking to salesman and manager and in a rush came back next day. I dealt with another salesman which was helpful with my questions. I bought the Ram and my original salesman Peter helped me through the process of the trade in and getting what I wanted on my new Ram. Thank you for being understanding and helpful. More

by WALLACEC Verified Customer Verified Customer

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GREAT SALES TEAM AND EXCEPTIONAL CUSTOMER SERVICE Matt was my sales rep and he did an outstanding job. The value I received is exceptional. Matt was courteous and bent over backwards to make sure I wa Matt was my sales rep and he did an outstanding job. The value I received is exceptional. Matt was courteous and bent over backwards to make sure I was in the right vehicle for me. His knowledge was excellent. He had an answer for every question I asked him about the vehicle and it was accurate every time. More

by BRYANJ1 Verified Customer Verified Customer

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By far the best Jeep buying experience! If you want a Dealer that will go that extra mile then you might as well stop your shopping and head over to NewPort Richey CDJ! I was not sure which If you want a Dealer that will go that extra mile then you might as well stop your shopping and head over to NewPort Richey CDJ! I was not sure which Jeep to go with so I went back 4 separate occasions and taking hours of Genaro’s time and yet it never seemed to bother him. What the dealer does not know is the day I purchased my Jeep I went to 4 other Jeep stores and no one even came out to greet me or ask if I needed anything. I walked around Jeep after Jeep and yet still no one came out. This happened at every store I stopped by! I had zero intentions of purchasing at these other stores, I just wanted to view their inventory and make sure I picked the perfect Jeep for me. So to wrapthis up there is no need to go to other Jeep stores because you won’t get the same service. I even had Chance Hatcher (Sales Manger), Robert Suarez (Sales Manger) help me with the customizations and can’t forget Jonathan Widing (Finance Manager) completed my paperwork. So if you want teamwork to get your deal done I highly suggest you just visit and see what I’m talking about for yourself! More

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Best experience at a dealership! I was in a rush and they were very accommodating. I know I was given the best, most fair deal on the truck I wanted. I thoroughly enjoy negotiating th I was in a rush and they were very accommodating. I know I was given the best, most fair deal on the truck I wanted. I thoroughly enjoy negotiating the car with Robert Saurez, he was very to the point and honest; which I appreciate. I will definitely get my future cars from them. More

by CINTYALUNA Verified Customer Verified Customer

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