Robert McMahon
Robert McMahon at Empire Ford Inc.

Robert McMahon | Page 4

Commercial Sales and Leasing Consultant

Empire Ford Inc.

292 William S. Canning Blvd
Fall River, MA 02717

Contact Me
5.0
43 Reviews

Graduated Middleboro High in 1990. 5 year Military veteran, I've been in the car business since 2003. There is nothing more satisfying than meeting a customer in a bad spot and being able to help them out of it. I've worked in almost every sales position from the floor, to the business development center as the Corporate BDC Director, managing and running the commercial department, sales manager, and Corporate Trainer for both the BDC and sales floor staff. Always here and willing to help in anyway that I can.

Dealership Experience

4 yrs, 11 mos

Industry Experience

23 yrs, 2 mos

Specialties & Trainings

Commercial Truck Sales

Ford certified, commercial specialist, sales and leasing.

5.0

43 Reviews

Write a Review

43 Reviews of Robert McMahon

February 02, 2023

Dealership Rating
Employee Rating

Both dealers were great 6 stars across the boards. PDI could have been better just not the best More

by Rired
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Shea

Feb 16, 2023

Empire Ford Inc. responded

Dear Rired, Thank you for sharing your experience and for your honest review. We appreciate the comments. Thank you for choosing Empire Ford.

October 28, 2022

Dealership Rating
Employee Rating

It is frustrating with the lack of up front on the cost when dealing with financing as they try to sell warranties and do not show the actual cost. Financing Al’s pretended as though they did not know tha More

by gkfaucher
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bancroft

Nov 03, 2022

Empire Ford Inc. responded

Dear gkfaucher, Thank you for your positive comments regarding your salesperson, Rob. We would like to clarify any questions you have regarding financing or warranties and would be happy to meet with you. Please let us know that best day(s) and time(s) so we can reach out to you and let us know how you would like us to contact you. Thank you.

October 27, 2022

Dealership Rating
Employee Rating

Rob McMahon and Kevin Bancroft were very helpful throughout the process and answered all my questions. More

by Barry
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bancroft

Oct 31, 2022

Empire Ford Inc. responded

Dear Barry, We're so happy to hear that you found your experience at Empire a good one and that Rob and Kevin "were very helpful!" We appreciate your business!

October 23, 2022

Dealership Rating
Employee Rating

Rob was very friendly and patient! Highly recommended seeing him for your next car buying experience!! More

by Mgonsalves
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 26, 2022

Empire Ford Inc. responded

Dear Mgonsalves, Thank you for your 5-star review and recommendation. Thank you for mentioning Rob by name and we're so happy to hear that you had such a great experience. Safe travels.

October 20, 2022

Dealership Rating
Employee Rating

Smooth easy process and rob was great to work with and made us feel at home and when in the market for another vehicle will def be back looking for him! More

by Adam Portrait
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roberto Perez

Oct 26, 2022

Empire Ford Inc. responded

Dear Adam Portrait, Thank you for your feedback and for mentioning your experience with Rob as a "smooth, easy process." Welcome to the Empire Ford family!

August 29, 2022

Dealership Rating
Employee Rating

Kevin Bancoff did lot for me. The salesman Robert was great, the best. there all good More

by downshifters
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 01, 2022

Empire Ford Inc. responded

Dear John, Thanks so much for sharing your 5-star review and for mentioning Kevin Bancroft and Robert by name. We're glad we could help!

May 05, 2022

Dealership Rating
Employee Rating

They were able to meet my needs and keep my payments within what I wanted. Helpful and professional. More

by Memeredc
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bancroft, Roberto Perez , Michelle Ferreira

May 09, 2022

Empire Ford Inc. responded

Dear Memeredc, thank you so much for sharing your experience. We're so happy to hear that you found Empire Ford to be "helpful and professional." We appreciate your business.

May 01, 2022

Dealership Rating
Employee Rating

Rob was incredible about my finances and fitting the right car for me. Would recommend to everyone I know. More

by Mikkut19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 02, 2022

Empire Ford Inc. responded

Mike, thanks so much for leaving your review and for mentioning your salesperson Rob by name. We appreciate your business!

April 26, 2022

Dealership Rating

Horrible, service. Lost my spare key,now all lights on in truck brakes locked up, waited for them to get title and fix broken windshield, Kevin sale manger lied to me. More

by dallas1820
Recommend Dealer
No
May 04, 2022

Empire Ford Inc. responded

Dear Keith, I understand that our Service Director, Dave Pacheco spoke with you on the phone today and is addressing the issues you were concerned about. Please reach out to him regarding any pending issues. He can be reached at 508-996-5611, ext. 6136. He also mentioned that you would be changing your review. Please let us know if you need assistance with this. Thank you for your business.

April 13, 2022

Dealership Rating
Employee Rating

Great customer service. Very welcoming and not pushy. Detailed and responsive to message and questions. Glad I choose this dealership for my purchase then a local one. More

by toddbfowler
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roberto Perez , Bryce and Kevin

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