Robert Lee | Page 4

Very friendly person . Also explained everything and answers all my questions i had would come again and for sure ask for Wyatt Also explained everything and answers all my questions i had would come again and for sure ask for Wyatt More

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Eyo is a great salesmen. I really enjoyed the time he took and his friendly way. He is a REAL keeper I really enjoyed the time he took and his friendly way. He is a REAL keeper More

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EXCELLENT BUYING EXPERIENCE; SALESMAN WAS PATIENT, UNDERSTANDING, AND TOOK THE TIME TO EXPLAIN ALL THE DETAILS, AND FEATURES ON THE NEW VEHICLE; EASY TO SAY YES. UNDERSTANDING, AND TOOK THE TIME TO EXPLAIN ALL THE DETAILS, AND FEATURES ON THE NEW VEHICLE; EASY TO SAY YES. More

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Ken and his team were amazing helping me do a challenging trade. A huge shout out to Heritage Honda”s, Ken, Robert, and Nancy! Thank you for going the extra steps to make getting my new vehicle a reality! Yo trade. A huge shout out to Heritage Honda”s, Ken, Robert, and Nancy! Thank you for going the extra steps to make getting my new vehicle a reality! You deserve a 10 star rating. Thank you! More

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Transparent communication and active listening are critical behaviors that are key to an outstanding car-buying experience. Nick listened intently to my list of hard and soft requirements and tailored critical behaviors that are key to an outstanding car-buying experience. Nick listened intently to my list of hard and soft requirements and tailored the experience to those: he highlighted the features the different models had that met my requirements (and he led in with those). I’ve had multiple negative experiences with the salesperson honing in on feature that didn’t matter to me (I’m driving a minivan—I assure you I do not care about rim size and style). Not Nick. He didn’t attempt to highlight features that didn’t matter to me, tho he did mention key ones he felt might be of interest—and he constantly checked in with me to see if those mattered to me. Phenomenal experience. I will buy from him again and recommend him. More

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I recently purchased a new Honda CRV EX, and the entire experience was fantastic. My salesman, Ken Mercer, was knowledgeable and attentive, guiding me through the options without any pressure. He answered experience was fantastic. My salesman, Ken Mercer, was knowledgeable and attentive, guiding me through the options without any pressure. He answered all my questions and made sure I felt comfortable with my choice. The paperwork was straightforward, and I left feeling excited about my new car. I would highly recommend this dealership and Ken Mercer to anyone looking to purchase a new car. More

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I have bought several new vehicles over the years this was genuinely the worst experience I have had, the only redeeming quality was the salesman Austin. was genuinely the worst experience I have had, the only redeeming quality was the salesman Austin. More

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Kudos to Phill Stillman, GM for matching CarMax appraisal for buy back of my 2023 CRV last week (3/13/25). After unsuccessfully working with Phil's Store Manager who only wanted to offer me $2,000 less than for buy back of my 2023 CRV last week (3/13/25). After unsuccessfully working with Phil's Store Manager who only wanted to offer me $2,000 less than Car Max offer I had to elevate this issue to Phil who matched CarMax......Thank you Phil More

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Ken was outstanding! He was patient, listened to my needs, and worked diligently with Rob Lee to figure out a way forward regarding the finances to make everything work. He was patient, listened to my needs, and worked diligently with Rob Lee to figure out a way forward regarding the finances to make everything work. There was never any pressure from Ken, only sincerity and genuine willingness to help. I would absolutely recommend buying a vehicle from Ken and company! More

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From the salesperson to the financial side of this dealership, you won’t find a better and knowledgeable group of people. I believe this is my fifth vehicle I’ve purchased from Heritage Honda of Westm dealership, you won’t find a better and knowledgeable group of people. I believe this is my fifth vehicle I’ve purchased from Heritage Honda of Westminster and am just as happy as the first time! I highly recommend. More

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