Robert LeGault | Page 17

Best customer service! As in many prior reviews, I have been a customer since 1992 ! And the high quality & personalized service is what keeps me There !! I’m on Audi # 26 � As in many prior reviews, I have been a customer since 1992 ! And the high quality & personalized service is what keeps me There !! I’m on Audi # 26 😊 More

by JOHNHANIOTES Verified Customer Verified Customer

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Pleasure working wit Bob Bob was awesome to work with. He spent a lot of time with us showing us 3 Audi’s to decide on, very knowledgeable on the vehicles. We will refer him t Bob was awesome to work with. He spent a lot of time with us showing us 3 Audi’s to decide on, very knowledgeable on the vehicles. We will refer him to our friends. People like Bob and Eddie give a dealership a good reputation. Tony and Kathy Rizzo More

by MRRIZZ1 Verified Customer Verified Customer

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Great buying experience I was planning to visit three dealerships before making a purchase decision. However, this is the only dealership I ended up visiting. Excellent serv I was planning to visit three dealerships before making a purchase decision. However, this is the only dealership I ended up visiting. Excellent service and they were able to give a great price for the vehicle and my trade-in. More

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Buying a Car Bob made buying my new Q5 very easy and fun without all the hassle. I knew what I wanted so all he had to do was give me a price on my trade in and a Bob made buying my new Q5 very easy and fun without all the hassle. I knew what I wanted so all he had to do was give me a price on my trade in and a price on the new car. He went over all the new things the car came with and answered all my questions. He set up the Audi app on my phone and took me to the car and went over all the features of the latest upgrades. More

by Teri Verified Customer Verified Customer

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ext warr anty for my A8L many thanks to Mike Torelli, Bob Legault, and Eddie. I live walking distance to another Audi dealer but I'd rather deal with Hoffman even though it's many thanks to Mike Torelli, Bob Legault, and Eddie. I live walking distance to another Audi dealer but I'd rather deal with Hoffman even though it's a 30 minute drive. More

by LORRIBILL Verified Customer Verified Customer

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45K service Prompt and pleasant experience with audi Hoffman Estates. Service manager Mike aoften takes care of me while visiting and makes me feel welcomed. St Prompt and pleasant experience with audi Hoffman Estates. Service manager Mike aoften takes care of me while visiting and makes me feel welcomed. Straight forward service and out of the dealership within 1 1/2 hours. More

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I was very dissapointed with the lack of customer service I recently purchased a 2015 A3 with 21,000 at this location. I was told the Audi care transfered with this car. I brought the car in for its normal se I recently purchased a 2015 A3 with 21,000 at this location. I was told the Audi care transfered with this car. I brought the car in for its normal service/oil change. I was told the Audi care wasnt active. I was told sorry, there is nothing we can do it states inactive. I explained what i was told when I purchased and asked how to figure this out. My representative was rude and not helpful at all. I had to insist on speaking to a managet or whomever to fix this confusion. Thank goodness my sales rep got involved and figured out the situation. I dont know if the service rep was just having a bad day or what but the customer service was poor. Not having a good feeling about my experience it continues...I picked up my car and now the acceration isnt working properly. I explained the dangerous jerking while accerating and the danger on the expressway and they cant look at it for a few days. Based on how I was treated I dont feel this is a coincidence. More

by Bt Verified Customer Verified Customer

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Great experience! Robert LeGault was an awesome saleperson and made the purchase of my vehicle quick and stress free. I would definitely recommend this dealership and R Robert LeGault was an awesome saleperson and made the purchase of my vehicle quick and stress free. I would definitely recommend this dealership and Robert LeGault. More

by ELLENRN7 Verified Customer Verified Customer

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Great service at a fair price! Bob, my sales consultant was extremely friendly and knowledgeable. No pressure and kept me comfortable with the process throughout. I was in the marke Bob, my sales consultant was extremely friendly and knowledgeable. No pressure and kept me comfortable with the process throughout. I was in the market for a 2015 S5, mostly for body style and Bob was able to help me compare/contrast the finer points of the 2015 v. 2018 without giving his opinion. Overall, this was a tremendous experience and Bob is to thank for that. More

by jay76 Verified Customer Verified Customer

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As soon as I enter this dealership I am treated like family! This dealership is Great. Very pleasant to deal with. They never put the screws to you to spend money on repair work that is not needed. Always fixed This dealership is Great. Very pleasant to deal with. They never put the screws to you to spend money on repair work that is not needed. Always fixed correct the first time. Also Andy and Mike in service are very knowledgeable about the entire Audi product line. Andy always takes the time to explain the performed repairs. The dealership is always spotless and nice waiting area for customers. You can tell that it is family owned by people who truly value their customers. More

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