Robert Hering | Page 39

Rob made car shopping a pleasant, stress-free experience. He was happy to answer all of my questions and ensured that I was happy with my purchase. Thank you! He was happy to answer all of my questions and ensured that I was happy with my purchase. Thank you! More

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We were helped right away! The staff and managers were attentive and friendly. Rob was great to work with, and Jay was great as well. Our transaction was quick and easy. attentive and friendly. Rob was great to work with, and Jay was great as well. Our transaction was quick and easy. More

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I have been a repeat customer at werner mazda. I really appreciate the attention and care while being inside the dealership and working towards finding a new car. Rob was very patient as I test drove multi appreciate the attention and care while being inside the dealership and working towards finding a new car. Rob was very patient as I test drove multiple cars and models to make sure I got the one I wanted. More

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Rob is an amazing guy and got me in a car right away with my credit problems he gave me different options and made it quick and easy I felt comfortable and at ease I highly recommend Rob and Werner to my fri my credit problems he gave me different options and made it quick and easy I felt comfortable and at ease I highly recommend Rob and Werner to my friends and family More

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Rob at Werner Mazda did a fantastic job helping me get into the exact car I wanted. No hassle, very relaxed atmosphere, and really made me feel completely comfortable making my purchase. 10/10 would recom into the exact car I wanted. No hassle, very relaxed atmosphere, and really made me feel completely comfortable making my purchase. 10/10 would recommend! More

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The car (a 3-yr.old certified Mazda3 hatch) is everything they promised. Because I live 100 miles away, I bought it sight unseen. The price was right, and I wired it to them in full three weeks before the ag they promised. Because I live 100 miles away, I bought it sight unseen. The price was right, and I wired it to them in full three weeks before the agreed-upon pickup date. There were some delays in their applying for my Mass. registration, and some confusion (as a result of differing estimates by Werner managers) over how long it would take to get the RMV there to send the plates. It all worked out in the end, but the experience was more stressful than I had hoped. I also felt that more of the car's myriad features (it is a loaded "Grand Touring" model) could've been explained a bit more fully at delivery. Though I also drive a Mazda6, this car has more technology - too much for even a salesman to remember without a checklist. More

by joeslomka Verified Customer Verified Customer

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Buying a car at Werner Mazda was a very good experience. I did not feel pressured. Rob was patient and went above and beyond to explain the features of the CX-5 I was interested in. Rob has an open-door p I did not feel pressured. Rob was patient and went above and beyond to explain the features of the CX-5 I was interested in. Rob has an open-door policy and said I could return at any time if I had further questions. I will recommend Werner and Rob to anyone interested in buying a car! More

by cforemandoherty28 Verified Customer Verified Customer

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Had a great experience with Rob and Werner Mazda. Picked out the vehicle we wanted online, and were able to get some of the legwork done remotely ahead of time. When we arrived they had the vehicle ready to out the vehicle we wanted online, and were able to get some of the legwork done remotely ahead of time. When we arrived they had the vehicle ready to go, signed our paperwork, and went over some details then were on our way. Very happy with the process, and their facility is gorgeous. More

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Rob was very patient with us and made the whole car buying process stress free. He made us feel comfortable and did not pressure us into anything that we were the slightest unsure about. I would recomm buying process stress free. He made us feel comfortable and did not pressure us into anything that we were the slightest unsure about. I would recommend him to anyone in the process of buying a new or used car, his knowledge and helpfulness was outstanding. More

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I was stressed thinking about the car buying process and how long it would take. I came in only for a test drive for a car I was looking at. Robert encouraged me to take my time with the test drive and not how long it would take. I came in only for a test drive for a car I was looking at. Robert encouraged me to take my time with the test drive and not to just drive down the street and back. He was very helpful with helping me get familiar with the car before I left. I was going to go up and down the street but I took his advice and I figured out the car wasn't for me. I was just going to leave but he had a suggestion and had a car in mind just from talking to me and what I did not like about the car. He pulled up the next car and I immediately liked it better. He told me the same thing to take my time and try it out. I felt no pressure at all and he said if I don't like it, it's fine and we shake hands and leave on good terms. He made me feel really comfortable with it. I tried out the car and absolutely loved it. It was not what I was there for but he listened to me and found what I wanted. I was hesitant about how long the process would take to purchase it but it was so quick! Even after the purchase which went beyond closing time, he sat with me in my new car and walked me through different features and how to work different things which really helped me out. I appreciated that a lot because it took away some of the confusion and I noticed things I may not have before. I'm very happy with the service and support as I went through this process. It's the best car buying experience I've had. More

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